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This is a featured job

Customer Services Team Leader

at Swanndri New Zealand Ltd

This is a Full time job

Christchurch Central, Canterbury
  • Work for one of New Zealand's most recognised brands.
  • Be part of a collaborative team in a relaxed, friendly office environment.
  • Work for one of New Zealand's most recognised brands.
  • Be part of a collaborative team in a relaxed, friendly office environment.
A highly important role in handling customer enquiries, sales order processing and other general administrative duties.
A highly important role in handling customer enquiries, sales order processing and other general administrative duties.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Care Team Leader

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
Annual salary + 12-month review
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed seventeen days ago

Technical Customer Services Representative (Service Desk)

at Think I T Ltd

This is a Full time job

Mount Wellington, Auckland
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed nine days ago

Customer Experience Representative

at Hawkes Bay Regional Council

This is a Full time job

Napier Central, Hawkes Bay
$58,225 – $70,487 per year
  • Be the friendly, solution‑focused first point of contact for our customers
  • Enjoy 5 weeks’ annual leave and 4% superannuation after 3 years of service
  • Life insurance and income protection
  • Be the friendly, solution‑focused first point of contact for our customers
  • Enjoy 5 weeks’ annual leave and 4% superannuation after 3 years of service
  • Life insurance and income protection
If you’re friendly, resourceful, and driven to make a difference, join our Customer Experience team and help us deliver exceptional service.
If you’re friendly, resourceful, and driven to make a difference, join our Customer Experience team and help us deliver exceptional service.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed two days ago

Customer Care Team Leader

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
Annual salary + 12-month review
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed twenty four days ago

Customer Operations Agent

at Hnry Limited
Expiring soon

This is a Full time job

Wellington Central, Wellington
$65,000 per year
  • Collaborative team culture
  • Professional development opportunities
  • No crazy working hours - 9am to 5pm!
  • Collaborative team culture
  • Professional development opportunities
  • No crazy working hours - 9am to 5pm!
If customer service is your passion join the best team in Wellington and support us on our mission to make tax simple for sole traders & contractors!
If customer service is your passion join the best team in Wellington and support us on our mission to make tax simple for sole traders & contractors!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed twenty four days ago

Customer Experience Consultant

at Medtech Global
Expiring soon

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed eighteen days ago

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed seventeen days ago

Customer Care Agent - 6 Month Fixed Term Contract

at Petdirect

This is a Contract/Temp job

Avondale, Auckland(Hybrid)
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed five days ago

Customer Services Team Leader

at Swanndri New Zealand Ltd

This is a Full time job

Christchurch Central, Canterbury
  • Work for one of New Zealand's most recognised brands.
  • Be part of a collaborative team in a relaxed, friendly office environment.
  • Work for one of New Zealand's most recognised brands.
  • Be part of a collaborative team in a relaxed, friendly office environment.
A highly important role in handling customer enquiries, sales order processing and other general administrative duties.
A highly important role in handling customer enquiries, sales order processing and other general administrative duties.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed more than thirty days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
30d+ ago
Listed two days ago

Customer Success Champion

at REACH

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Build & nurture impactful customer relationships.
  • Play a key role in delivering impactful, AI-enabled marketing solutions.
  • Deepen customer interactions with proactive post-campaign engagement.
  • Build & nurture impactful customer relationships.
  • Play a key role in delivering impactful, AI-enabled marketing solutions.
  • Deepen customer interactions with proactive post-campaign engagement.
If you're an experienced Customer Success Champion known for delivering a world-class customer experience - we want to hear from you.
If you're an experienced Customer Success Champion known for delivering a world-class customer experience - we want to hear from you.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed twenty one days ago

Customer Success (CX) Specialist

at FNZ Services (NZ) Limited

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed three days ago

Customer Support Representative - eShepherd

at Gallagher

This is a Full time job

Hamilton Lake, Waikato(Hybrid)
Salary + Benefits + Career Development
  • Friendly, supportive team environment
  • Day to day variety with diverse customers + challenges
  • Flexible hours for the right candidate
  • Friendly, supportive team environment
  • Day to day variety with diverse customers + challenges
  • Flexible hours for the right candidate
Customer Support role focused on technical queries, troubleshooting + order management in a fast-paced environment.
Customer Support role focused on technical queries, troubleshooting + order management in a fast-paced environment.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed ten days ago

Customer Support Specialist

at Levno Limited
Immediate start

This is a Full time job

Palmerston North Central, Manawatu
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed seventeen days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed twelve days ago

Customer Lifecycle Lead

at Trade Me

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed four days ago

Senior Customer Resolutions Specialist

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
Bring your empathy, judgment, analysis & influence to resolve issues that genuinely matter to our people, and drive systemic change and growth.
Bring your empathy, judgment, analysis & influence to resolve issues that genuinely matter to our people, and drive systemic change and growth.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed ten days ago

National Customer Service Manager

at PGG Wrightson Seeds

This is a Full time job

Lincoln, Canterbury
$120,000 – $140,000 per year
  • Comprehensive benefits package and salary commensurate with experience
  • Global Reach: Collaborate across Oceania and the wider DLF Network
  • Own and develop the customer services function
  • Comprehensive benefits package and salary commensurate with experience
  • Global Reach: Collaborate across Oceania and the wider DLF Network
  • Own and develop the customer services function
Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business
Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed six days ago

Customer Service Representative

at Datacom

This is a Full time job

Wellington Central, Wellington
  • Datacom offers its people the ability to make a real difference and develop their
  • Best in class rewards and recognition program including awards and corporate ret
  • Paid Parental Leave: Time to focus on what matters most—your growing family
  • Datacom offers its people the ability to make a real difference and develop their
  • Best in class rewards and recognition program including awards and corporate ret
  • Paid Parental Leave: Time to focus on what matters most—your growing family
About The RoleAs a Customer Service Representative, you will represent Rockgas in supporting New Zealanders with inquiries about our client’s se
About The RoleAs a Customer Service Representative, you will represent Rockgas in supporting New Zealanders with inquiries about our client’s se
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed two days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed five days ago

Customer Service Specialist

at Graham Consulting Christchurch

This is a Full time job

Christchurch Central, Canterbury
$67,000 – $72,000 per year
  • Established NZ manufacturing business with a global footprint
  • Varied role across order management, customer support & operations
  • Supportive, down-to-earth team culture
  • Established NZ manufacturing business with a global footprint
  • Varied role across order management, customer support & operations
  • Supportive, down-to-earth team culture
Customer Service role in manufacturing. Manage orders, solve problems, and coordinate across teams supporting NZ customers.
Customer Service role in manufacturing. Manage orders, solve problems, and coordinate across teams supporting NZ customers.
Recruited byHannah Barclay
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed more than thirty days ago

Customer Services Lead

at Private Advertiser
Expiring soon

This is a Full time job

Tauranga Central, Bay of Plenty
$70,000 – $80,000 per year
We need a proactive Customer Services Lead to handle enquiries, support sales, and ensure accurate, timely service and product information.
We need a proactive Customer Services Lead to handle enquiries, support sales, and ensure accurate, timely service and product information.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
30d+ ago
Listed three days ago

Candidate Service Representative

at ASPEQ Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Work for a globally recognised organisation with a great culture
  • Be part of a collaborative and versatile team
  • Partake in a hybrid working model
  • Work for a globally recognised organisation with a great culture
  • Be part of a collaborative and versatile team
  • Partake in a hybrid working model
Provide day-to-day timely and accurate support/advice to various stakeholders both from inside and outside the organisation.
Provide day-to-day timely and accurate support/advice to various stakeholders both from inside and outside the organisation.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed three days ago

Assessor (Remote)

at Oranga Tamariki - Ministry for Children

This is a Full time job

Christchurch Central, Canterbury(Remote)
Starting salary between $62,500 and $65,639
  • Bring your customer service experience to this fixed term opportunity
  • Help people who request personal information from Oranga Tamariki
  • Multiple nationwide, fixed term, remote working opportunities until 30th Sept
  • Bring your customer service experience to this fixed term opportunity
  • Help people who request personal information from Oranga Tamariki
  • Multiple nationwide, fixed term, remote working opportunities until 30th Sept
Crucial role in ensuring compliance with the Privacy Act and Official Information Act
Crucial role in ensuring compliance with the Privacy Act and Official Information Act
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed eighteen days ago

Customer Service Representative - Front Counter & Orders

at Roofing Industries Central Ltd

This is a Full time job

Palmerston North Central, Manawatu
$27 – $29 per hour
  • Support a busy team where your role keeps work flowing.
  • Join a stable, well-established NZ manufacturing business
  • Build practical knowledge in a trade roofing and construction.
  • Support a busy team where your role keeps work flowing.
  • Join a stable, well-established NZ manufacturing business
  • Build practical knowledge in a trade roofing and construction.
Full-time role in Palmerston North. Front-line role working with trade customers, managing enquiries, and keeping orders moving.
Full-time role in Palmerston North. Front-line role working with trade customers, managing enquiries, and keeping orders moving.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed five days ago

Client Support

at Apex Advice

This is a Full time job

Mount Eden, Auckland
  • Work with a great team!
  • Central Location
  • Training and career development
  • Work with a great team!
  • Central Location
  • Training and career development
We are looking for a fixed term Client Support person to join our busy team based in Mt Eden, Auckland.
We are looking for a fixed term Client Support person to join our busy team based in Mt Eden, Auckland.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed ten days ago

Customer Success Team Manager

at PageProof

This is a Full time job

Birkenhead, Auckland
We’re on a mission to make review and approval effortless. PageProof is used by boutique creative agencies through to the biggest global brands.
We’re on a mission to make review and approval effortless. PageProof is used by boutique creative agencies through to the biggest global brands.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed twenty five days ago

Telecare Field Representative

at Hato Hone St John
Expiring soon

This is a Full time job

Glen Eden, Auckland(Remote)
  • Meaningful work within the community
  • Provide vital support to our internal medical alarm teams
  • Work for the most trusted charity & support your local community
  • Meaningful work within the community
  • Provide vital support to our internal medical alarm teams
  • Work for the most trusted charity & support your local community
Provide vital support to our internal medical alarm teams, as well as to external customers, ensuring people can enjoy their independence for longer.
Provide vital support to our internal medical alarm teams, as well as to external customers, ensuring people can enjoy their independence for longer.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed nine days ago

Senior Customer Care Administrator

at Graham Consulting Christchurch

This is a Full time job

Christchurch, Canterbury
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Recruited byHannah Barclay
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed eleven days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Wellington Central, Wellington
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
Recruited byHope Fairless-Smith
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed twenty two days ago

Contact Centre Manager

at 4Mile Pty Ltd

This is a Full time job

Wellington Central, Wellington
$85,000 – $100,000 per year
  • Central Location
  • Friendly work environment
  • Exciting opportunity to join a growing business
  • Central Location
  • Friendly work environment
  • Exciting opportunity to join a growing business
Immediate Start
Immediate Start
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
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