Senior Environment Call Centre & Customer Service Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

Emergency Assistance Case Manager

This is a Full time job

Ellerslie, Auckland

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

National Customer Service Manager

at PGG Wrightson Seeds

Expiring soon

This is a Full time job

Lincoln, Canterbury

$120,000 – $140,000 per year

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed one day ago

Contract and Customer Service Supervisor

at OCS Limited

This is a Full time job

Auckland Airport, Auckland

Manage key client relationships and service delivery across multiple sites
Lead and support cleaning teams to deliver consistent, high-quality outcomes
Play a hands-on role in inspections, quality control, and contract performance

Manage key client relationships and service delivery across multiple sites
Lead and support cleaning teams to deliver consistent, high-quality outcomes
Play a hands-on role in inspections, quality control, and contract performance

Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed eighteen days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

18d ago

Listed twenty five days ago

National Customer Service Manager

at PGG Wrightson Seeds

Expiring soon

This is a Full time job

Lincoln, Canterbury

$120,000 – $140,000 per year

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

25d ago

Listed eleven days ago

Manager - Customer Solutions

at Rotorua Lakes Council

Expiring soon

This is a Full time job

Rotorua Central, Bay of Plenty

$118,535 – $139,453 per year

Great working conditions & Benefits
Dedicated Team
Modern/fun work environment

Great working conditions & Benefits
Dedicated Team
Modern/fun work environment

We’re seeking a confident, values‑led leader to manage Customer Solutions and shape how our community experiences

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed three days ago

Customer Solutions Team Leader

at South Waikato District Council

This is a Full time job

Tokoroa, Waikato

Fixed-term Full-time role
Ongoing training and development
Free parking

Fixed-term Full-time role
Ongoing training and development
Free parking

Come join us as a Customer Solutions Team Leader within our Delivery team!

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed two hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Newmarket, Auckland(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2h ago

Listed two hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2h ago

Listed twenty four days ago

Senior Customer Care Administrator

at Graham Consulting Christchurch

Expiring soon

This is a Full time job

Christchurch, Canterbury

Provide end-to-end customer within a B2B environment
Join a well-regarded company where you’ll be part of a close-knit team
Be a reliable problem-solver who builds strong customer relationships

Provide end-to-end customer within a B2B environment
Join a well-regarded company where you’ll be part of a close-knit team
Be a reliable problem-solver who builds strong customer relationships

Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.

Recruited byHannah Barclay

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

24d ago

Listed two hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Christchurch, Canterbury(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2h ago

Listed two hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Hamilton, Waikato(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2h ago

Listed four days ago

Customer Service Banker

at BNZ

This is a Full time job

Wellington

Permanent, full time opportunity based in Paraparaumu and Porirua
6 weeks annual leave + many more great benefits
Work with an experienced and collaborative team!

Permanent, full time opportunity based in Paraparaumu and Porirua
6 weeks annual leave + many more great benefits
Work with an experienced and collaborative team!

This is an awesome opportunity to grow a career in Banking!

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

Listed six days ago

Customer Support Team Lead

at Tait International Ltd

This is a Full time job

Christchurch Central, Canterbury

Collaborative Team Environment
Health Insurance + Free Parking + Long-Service Benefits
Professional Development Opportunities

Collaborative Team Environment
Health Insurance + Free Parking + Long-Service Benefits
Professional Development Opportunities

Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed three days ago

Quality and Engagement Manager

at Genesis

This is a Full time job

Hamilton Central, Waikato

Competitive salary + generous benefits

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed eleven days ago

Senior Customer Service Coordinator / Auckland, Mangere

at SPCA

This is a Full time job

Mangere, Auckland

Work with both humans and animals!

Join SPCA as a Senior Customer Service Coordinator in our Mangere Centre. Full-time role in Animal Services. Apply now!

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed twelve days ago

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

12d ago

Listed twelve days ago

Customer Care Lead

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)

Lead a high-performing customer care team
Shape consistent, high-quality customer experiences
Based in Petone near shops and cafes

Lead a high-performing customer care team
Shape consistent, high-quality customer experiences
Based in Petone near shops and cafes

Lead a high-performing customer care team, drive service excellence, and shape seamless customer experiences for Wellington's communities.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

12d ago

Listed three days ago

Customer Support Partner | Librarian (fixed-term)

at Southland District Council

This is a Contract/Temp job

Winton, Southland

6-month fixed term
32 hours per week
Customer support and libraries

6-month fixed term
32 hours per week
Customer support and libraries

We have an opportunity for a customer services superstar to join our customer and librarian team for a 6-month fixed-term in Winton, 4 days a week.

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed twenty seven days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

Expiring soon

This is a Full time job

Wellington Central, Wellington

Lead people, technology and strategy in a busy government contact centre
Champion new systems and shape the future of customer experience
Meaningful work, real ownership, and genuine influence from day one

Lead people, technology and strategy in a busy government contact centre
Champion new systems and shape the future of customer experience
Meaningful work, real ownership, and genuine influence from day one

A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.

Recruited byHope Fairless-Smith

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

27d ago

Listed thirteen days ago

Manager, OSPRI Support

at OSPRI

This is a Full time job

Wellington Central, Wellington(Hybrid)

Full-Time, Fixed Term

Lead a team in a purpose-driven, values-led organization!
Impact New Zealand's biosecurity and farming communities!
Enjoy flexible work options and comprehensive benefits!

Lead a team in a purpose-driven, values-led organization!
Impact New Zealand's biosecurity and farming communities!
Enjoy flexible work options and comprehensive benefits!

Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

13d ago

Listed twenty one days ago

Collections Officer

at Find Recruitment

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$70-$75k + southern cross health insurance

Take ownership of your own motor vehicle lending portfolio in arrears
Phone-based role with clear targets and outcomes
Tuesday to Saturday role with 1 day/week WFH flexibility (once trained)

Take ownership of your own motor vehicle lending portfolio in arrears
Phone-based role with clear targets and outcomes
Tuesday to Saturday role with 1 day/week WFH flexibility (once trained)

Build your career in financial services with a supportive, high-performing team and make a real difference!

subClassification: CollectionsCollections

classification: Call Centre & Customer Service(Call Centre & Customer Service)

21d ago

Jobs on SEEK - New Zealand's no. 1 Employment, Career and Recruitment site

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Emergency Assistance Case Manager

National Customer Service Manager

Contract and Customer Service Supervisor

Emergency Assistance Case Manager

National Customer Service Manager

Manager - Customer Solutions

Customer Solutions Team Leader

Scheduling Manager

Scheduling Manager

Senior Customer Care Administrator

Scheduling Manager

Scheduling Manager

Customer Service Banker

Customer Support Team Lead

Quality and Engagement Manager

Senior Customer Service Coordinator / Auckland, Mangere

Complaints Lead

Customer Care Lead

Customer Support Partner | Librarian (fixed-term)

Contact Centre Manager

Manager, OSPRI Support

Collections Officer

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