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This is a featured job

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed eleven days ago

Customer Care Agent - 6 Month Fixed Term Contract

at Petdirect

This is a Contract/Temp job

Avondale, Auckland(Hybrid)
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed eighteen days ago

Customer Experience Consultant

at Medtech Global

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed twenty four days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed twenty two hours ago

Customer Service Representative

at The Produce Company Ltd

This is a Full time job

St Johns, Auckland
Deliver exceptional customer service in a collaborative, fast-paced environment at The Produce Company Ltd.
Deliver exceptional customer service in a collaborative, fast-paced environment at The Produce Company Ltd.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
22h ago
Listed eighteen days ago

Part Time Order Entry / Customer Service

at IFP Group

This is a Part time job

Mangere, Auckland
  • Great people to work with that will help you get started
  • Great people to work with that will help you get started
If you love helping customers, then we would love to talk to you about our exciting role.
If you love helping customers, then we would love to talk to you about our exciting role.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed eleven days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed twelve days ago

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twenty eight days ago

Monitoring Centre Operator - Security Call Centre (Albany, North Shore)

at Secom
Expiring soon

This is a Full time job

Albany, Auckland
$28.95 per hour
Training provided. Friendly team. Good phone and computer skills required. North Shore Auckland location.
Training provided. Friendly team. Good phone and computer skills required. North Shore Auckland location.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed five days ago

National Registry Officer

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
  • Help support everyday New Zealanders
  • Provide helpful, caring customer service for all involved in our Justice system
  • Ensure our customers have all the information they need
  • Help support everyday New Zealanders
  • Provide helpful, caring customer service for all involved in our Justice system
  • Ensure our customers have all the information they need
Support our Courts and Tribunals in enabling access to justice and delivering quality services to the people of Aotearoa.
Support our Courts and Tribunals in enabling access to justice and delivering quality services to the people of Aotearoa.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed nineteen days ago

Telecare Field Representative

at Hato Hone St John

This is a Full time job

Glen Eden, Auckland(Remote)
  • Meaningful work within the community
  • Provide vital support to our internal medical alarm teams
  • Work for the most trusted charity & support your local community
  • Meaningful work within the community
  • Provide vital support to our internal medical alarm teams
  • Work for the most trusted charity & support your local community
Provide vital support to our internal medical alarm teams, as well as to external customers, ensuring people can enjoy their independence for longer.
Provide vital support to our internal medical alarm teams, as well as to external customers, ensuring people can enjoy their independence for longer.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed five days ago

Customer Service Representative

at Tribe (New Zealand) Limited

This is a Contract/Temp job

Auckland CBD, Auckland
30.00 per hour + 8% Holiday Pay
  • $30 per hour + 8% Holiday Pay
  • Full-time Hours
  • 4 Month Opportunity with long term potential
  • $30 per hour + 8% Holiday Pay
  • Full-time Hours
  • 4 Month Opportunity with long term potential
We’re looking for a customer service guru who is passionate about quality products and genuinely cares about the customers they support. Apply today!
We’re looking for a customer service guru who is passionate about quality products and genuinely cares about the customers they support. Apply today!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twelve hours ago

Customer Service (Relocate & Based in Malaysia)

at Startek Malaysia

This is a Full time job

Auckland CBD, Auckland
$3,550 – $3,720 per month + relocation support
  • Gain international experience with full relocation support.
  • Work in a multicultural environment while staying connected to your home market.
  • Permanent Position
  • Gain international experience with full relocation support.
  • Work in a multicultural environment while staying connected to your home market.
  • Permanent Position
We’re seeking dynamic Australian and Kiwi professionals to join our team in Malaysia, providing dedicated customer support for the Australia Market.
We’re seeking dynamic Australian and Kiwi professionals to join our team in Malaysia, providing dedicated customer support for the Australia Market.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12h ago
12h ago
Listed eleven days ago

Technical Customer Services Representative (Service Desk)

at Think I T Ltd

This is a Full time job

Mount Wellington, Auckland
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed six days ago

Customer Service Delivery Representative

at Belron New Zealand (Smith&Smith®, Laser®, Exceed)

This is a Full time job

Mount Wellington, Auckland(Hybrid)
Competitive Remuneration + Health Cover Plan
  • Development opportunities + Values-driven culture
  • Great team. Great customers. Napier’s best CSR crew is calling your name
  • Competitive Remuneration + Benefits
  • Development opportunities + Values-driven culture
  • Great team. Great customers. Napier’s best CSR crew is calling your name
  • Competitive Remuneration + Benefits
Do you have a genuine passion for Customer Service and a desire to help others? Join the team that proves a Contact Centre can actually be fun!
Do you have a genuine passion for Customer Service and a desire to help others? Join the team that proves a Contact Centre can actually be fun!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed four days ago

Customer Service Support - Robot mowers!

at Robomate

This is a Full time job

Rosedale, Auckland
Good salary, amazing company, Learn new Technology
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twenty seven days ago

Customer Service Support Officer - Life Insurance

at Tribe (New Zealand) Limited
Expiring soon

This is a Full time job

Newmarket, Auckland(Hybrid)
$65,000 - $75,000 + employee benefits!
  • Hybrid working – 2 days work from home
  • Free staff parking or public transport costs reimbursed
  • Additional wellness leave, gym membership subsidy, and more!
  • Hybrid working – 2 days work from home
  • Free staff parking or public transport costs reimbursed
  • Additional wellness leave, gym membership subsidy, and more!
Support customers through their insurance journey, manage policy changes, and deliver thoughtful, responsive service.
Support customers through their insurance journey, manage policy changes, and deliver thoughtful, responsive service.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed three days ago

Call Centre

at Citycare Property

This is a Full time job

Whenuapai, Auckland
  • • Be the first point of contact supporting NZDF operations.
  • • Fast-paced role with real impact and variety.
  • • Join a supportive, purpose-driven team.
  • • Be the first point of contact supporting NZDF operations.
  • • Fast-paced role with real impact and variety.
  • • Join a supportive, purpose-driven team.
Citycare Property continues its steady growth and has been selected for a major new NZDF contract, opening exciting opportunities company wide.
Citycare Property continues its steady growth and has been selected for a major new NZDF contract, opening exciting opportunities company wide.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed five days ago

Customer Service Manager

at New World

This is a Full time job

Te Atatu Peninsula, Auckland
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed eighteen days ago

Lender

at Instant Finance

This is a Full time job

Henderson, Auckland
  • Supportive team environment with great training in place for new starters
  • No two days will be the same
  • Supportive team environment with great training in place for new starters
  • No two days will be the same
We are growing and now looking to hire a passionate customer service person to grow their lending career with us.
We are growing and now looking to hire a passionate customer service person to grow their lending career with us.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed twenty eight days ago

Alarm Monitoring ( Fire, Security & Automation ) Trainee Manager

at Alarm New Zealand Ltd
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Permanent
  • trainee
  • Network Engineering
  • Permanent
  • trainee
  • Network Engineering
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed twelve days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi

This is a Full time job

Auckland CBD, Auckland
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed six days ago

Contact Center Lead (Sales, Dispatch & Service)

at Trade Depot Ltd

This is a Full time job

Auckland CBD, Auckland
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed thirteen days ago

Customer and Sales Support

at Healthcare By Douglas

This is a Full time job

Henderson, Auckland
  • Own your portfolio – Build and grow pharmacy relationships
  • Drive sales outcomes – Influence decisions and increase revenue
  • Make real impact – Shape product success in market
  • Own your portfolio – Build and grow pharmacy relationships
  • Drive sales outcomes – Influence decisions and increase revenue
  • Make real impact – Shape product success in market
Drive pharmacy sales nationwide by building retailer relationships, influencing decisions through proactive customer engagement
Drive pharmacy sales nationwide by building retailer relationships, influencing decisions through proactive customer engagement
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed six days ago

Customer Relationship Agent

at Sime Motors

This is a Full time job

Newmarket, Auckland
Salary + commission + benefits + training
  • Luxury brand with a passionate team to that supports each other
  • Career growth prospects within the business & further leadership development
  • Competitive salary + employee benefits and rewards programmes that reward YOU!
  • Luxury brand with a passionate team to that supports each other
  • Career growth prospects within the business & further leadership development
  • Competitive salary + employee benefits and rewards programmes that reward YOU!
Manage inbound/outbound calls, book services, maintain CRM data and deliver exceptional customer service while meeting KPIs.
Manage inbound/outbound calls, book services, maintain CRM data and deliver exceptional customer service while meeting KPIs.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty days ago

Member Services Representative

at APRA NZ Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$70,000 – $75,000 per year + 12% KiwiSaver
Are you passionate about people, music, and making a difference?
Are you passionate about people, music, and making a difference?
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed twenty four days ago

Customer Care Consultant - Permanent

at SeaLink Travel Group
Expiring soon

This is a Full time job

Half Moon Bay, Auckland
  • Career progression
  • Awesome travel benefits via our vessels to Waiheke and Great Barrier Island
  • Birthday leave - A paid day off for your birthday!
  • Career progression
  • Awesome travel benefits via our vessels to Waiheke and Great Barrier Island
  • Birthday leave - A paid day off for your birthday!
If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!
If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed three days ago

Lobby Ambassador/Facilities Coordinator

at JLL

This is a Full time job

Auckland CBD, Auckland
  • Full-time position with long term career opportunities
  • Join a team that are supportive, energetic, and talented
  • Convenient Auckland CBD location
  • Full-time position with long term career opportunities
  • Join a team that are supportive, energetic, and talented
  • Convenient Auckland CBD location
Bring your customer service skills working onsite with a client in Auckland CBD!
Bring your customer service skills working onsite with a client in Auckland CBD!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed twenty five days ago

Customer Service Support - Robot mowers!

at Robomate
Expiring soon

This is a Full time job

Rosedale, Auckland
$60,000 – $70,000 per month
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed six days ago

Customer Service Administrator

at Chemfreight

This is a Full time job

East Tamaki, Auckland
We are currently seeking a reliable and enthusiastic person to join our fun and hard-working customer services team.
We are currently seeking a reliable and enthusiastic person to join our fun and hard-working customer services team.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed eighteen days ago

Member Service Adviser

at CPA Australia

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Base salary plus annual incentive plan
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
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