Resilience Call Centre & Customer Service Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland

Salary + bonus + health insurance

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Drive customer experience strategy and influence service excellence nationwide

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed twelve days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$60,216.00 per annum + Monthly Bonuses + Perks

Work-life balance, No weekends - Hybrid flexibility from 3 months
No collections experience required! Great Auckland CBD Location
Paid training + full support to set you up for success with continued coaching

Work-life balance, No weekends - Hybrid flexibility from 3 months
No collections experience required! Great Auckland CBD Location
Paid training + full support to set you up for success with continued coaching

Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.

subClassification: CollectionsCollections

classification: Call Centre & Customer Service(Call Centre & Customer Service)

12d ago

Listed seventeen days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

17d ago

Listed ten days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland

Salary + bonus + health insurance

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Drive customer experience strategy and influence service excellence nationwide

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

10d ago

Listed forty eight minutes ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Newmarket, Auckland(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

48m ago

Listed forty eight minutes ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Christchurch, Canterbury(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

48m ago

Listed ten days ago

Energy Specialist / Customer Operations Specialist

at Octopus Energy

This is a Full time job

Wellington Central, Wellington

$57,000 per year starting salary

Every day, you’ll be working with passionate, like-minded people to help accelerate the world's transition to a greener, fairer energy system.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

10d ago

Listed forty eight minutes ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Hamilton, Waikato(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

48m ago

Listed fifteen days ago

Customer Services - parental leave cover

at Value Tyres LTD

Immediate start

This is a Full time job

Hornby, Canterbury

Be part of a stable, NZ‑owned company leading its industry
Enjoy a positive culture that values initiative and ownership
Make a real impact in a tight-knit, supportive team

Be part of a stable, NZ‑owned company leading its industry
Enjoy a positive culture that values initiative and ownership
Make a real impact in a tight-knit, supportive team

We have an exciting opportunity for a Customer Services Representative to join our team on a 6‑month parental leave contract.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

15d ago

Listed twenty hours ago

Member Support Centre Consultant

at MAS

This is a Full time job

Wellington Central, Wellington

Looking for a role where you can make a real impact, grow your skills, and be part of a supportive, values-driven team?

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

20h ago

Listed forty eight minutes ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

48m ago

Listed six days ago

Outbound Customer Specialist

at EMERGENT

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Auckland CBD, Great Benefits, Hybrid Working!

We're looking for experienced customer service professionals who are confident, articulate, resilient, and ready to deliver exceptional service.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed thirteen days ago

Team Leader

at ACC New Zealand

This is a Full time job

Hamilton, Waikato

$101287 - $131077 p.a. + 9% Superannuation

Lead and grow a team supporting clients through their recovery journey
Coach, develop, and engage people to deliver consistent, high quality outcomes
Influence service improvement as part of a collaborative leadership team

Lead and grow a team supporting clients through their recovery journey
Coach, develop, and engage people to deliver consistent, high quality outcomes
Influence service improvement as part of a collaborative leadership team

Lead a team supporting clients through recovery, building capability and performance while contributing to service improvement and better outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

13d ago

Listed eighteen days ago

Appointment Setter [NO EXPERIENCE REQUIRED]

at Carrot Wealth

This is a Full time job

Auckland CBD, Auckland

$25 – $38 per hour

$1,500–$1,750+/week for top performers
Structured training + coaching
Potential pathway into financial advice

$1,500–$1,750+/week for top performers
Structured training + coaching
Potential pathway into financial advice

Door-to-door role booking appointments. No experience needed. Earn $1.2k–$1.7k/week. High-performance role with growth for top performers.

subClassification: Sales - OutboundSales - Outbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

18d ago

Listed ten days ago

Customer Service Support | Kaitautoko Kiritaki

at Parliamentary Service

Expiring soon

This is a Full time job

Wellington Central, Wellington

X1 full time fixed term until October 2026.
X1 full time permanent post.
Options to be added to our casual pool of Customer Service Support!

X1 full time fixed term until October 2026.
X1 full time permanent post.
Options to be added to our casual pool of Customer Service Support!

Join our Customer Service Centre team at Parliament! Provide exceptional service, solve problems, and engage with diverse people.

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

10d ago

Listed five days ago

Customer Sales Specialist

at Randstad - Business Support

This is a Full time job

Wellington Central, Wellington

Up to $60k p.a. + Benefits

Awesome opportunity based within the Wellington Central Area
Flexible and inclusive environment
Competitive salary and benefits

Awesome opportunity based within the Wellington Central Area
Flexible and inclusive environment
Competitive salary and benefits

We are seeking results-driven communicators to join a new project in central Wellington as Customer Sales Specialists!

subClassification: Sales - OutboundSales - Outbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

5d ago

Listed eleven days ago

Charity Tele-Fundraiser (Work From Home)

at Cornucopia PO

This is a Full time job

Auckland CBD, Auckland(Remote)

$29 per hour

Inclusive, diverse, supportive team culture
Make a real impact for our Charity Partners
Uncapped weekly bonuses

Inclusive, diverse, supportive team culture
Make a real impact for our Charity Partners
Uncapped weekly bonuses

We are looking for experienced fundraising superstars to join our Work from Home Team in NZ!

subClassification: Sales - OutboundSales - Outbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed ten days ago

Customer Care Representative

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)

Permanent position, in a new team developing ways of working
Rotational hours between 7.00am and 5pm, Monday to Friday
Convenient Petone location

Permanent position, in a new team developing ways of working
Rotational hours between 7.00am and 5pm, Monday to Friday
Convenient Petone location

Join a new customer care team that helps resolve water issues. Great culture, growth, and real community impact. Apply now!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

10d ago

Listed twenty seven days ago

Customer Service Representative

at Randstad - Business Support

Expiring soon

This is a Full time job

Wellington Central, Wellington(Hybrid)

$65k - $70k p.a.

Join a supportive Wellington team as a support rep. You'll help a large professional community by resolving inquiries and managing cases.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

27d ago

Listed twelve days ago

Reservations Contact Centre Manager

at maui, Britz, mighty

This is a Full time job

Mangere, Auckland

Be part of a passionate team in a dynamic tourism environment
Help create unforgettable holiday experiences for our guests
Grow your career within a supportive and innovative company

Be part of a passionate team in a dynamic tourism environment
Help create unforgettable holiday experiences for our guests
Grow your career within a supportive and innovative company

As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

12d ago

Listed three days ago

Quality and Engagement Manager

at Genesis

This is a Full time job

Hamilton Central, Waikato

Competitive salary + generous benefits

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

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