Resilience Advisor Call Centre & Customer Service Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

Emergency Assistance Case Manager

This is a Full time job

Ellerslie, Auckland

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed six hours ago

Customer Experience Representative

at University of Canterbury

This is a Part time job

Christchurch Central, Canterbury

Competitive salary package + great staff benefits!

UC is a values driven, equal opportunity employer
Join a successful, collaborative & supportive work environment
A unique working environment in a beautiful campus with access to UC facilities

UC is a values driven, equal opportunity employer
Join a successful, collaborative & supportive work environment
A unique working environment in a beautiful campus with access to UC facilities

Join a high-energy team at the UC RecCentre and help create a welcoming experience for every visitor!

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6h ago

Listed eighteen days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

18d ago

Listed seven days ago

Contact Centre Advisor - Mutiple roles

at Tauranga City Council

This is a Part time job

Tauranga Central, Bay of Plenty

4 fixed shift options available—choose what best suits your lifestyle
6 weeks’ paid initial training (Mon–Fri, 8am–5pm)
5 weeks annual leave + career development at Tauranga City Council

4 fixed shift options available—choose what best suits your lifestyle
6 weeks’ paid initial training (Mon–Fri, 8am–5pm)
5 weeks annual leave + career development at Tauranga City Council

Be the first point of contact for queries—deliver standout service via phone, email, backed by full training and a supportive team

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

7d ago•Expiring

Listed five hours ago

Telecare Field Representative

at Hato Hone St John

This is a Full time job

Papakura, Auckland(Remote)

Make a real difference supporting vulnerable people
Varied, autonomous role out in the community
Work for the most trusted charity & support your local community

Make a real difference supporting vulnerable people
Varied, autonomous role out in the community
Work for the most trusted charity & support your local community

Empower independence in your community—combine people skills, tech know-how, and autonomy to make a real impact every day.

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

5h ago

Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland

Salary + bonus + health insurance

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Drive customer experience strategy and influence service excellence nationwide

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed nine hours ago

Policy Operations Consultant

at Suncorp

This is a Full time job

Auckland(Hybrid)

Multiple opportunities
Start Date 8th June
Permanent full-time

Multiple opportunities
Start Date 8th June
Permanent full-time

We have permanent full-time opportunities to join a talented, highly motivated and engaged team as a Policy Operations Consultant in Auckland.

subClassification: OtherOther

classification: Call Centre & Customer Service(Call Centre & Customer Service)

9h ago

Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

15d ago

Listed seven days ago

Outbound Customer Specialist

at EMERGENT

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Auckland CBD, Great Benefits, Hybrid Working!

We're looking for experienced customer service professionals who are confident, articulate, resilient, and ready to deliver exceptional service.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

7d ago

Listed one day ago

Contract and Customer Service Supervisor

at OCS Limited

This is a Full time job

Auckland Airport, Auckland

Manage key client relationships and service delivery across multiple sites
Lead and support cleaning teams to deliver consistent, high-quality outcomes
Play a hands-on role in inspections, quality control, and contract performance

Manage key client relationships and service delivery across multiple sites
Lead and support cleaning teams to deliver consistent, high-quality outcomes
Play a hands-on role in inspections, quality control, and contract performance

Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed one day ago

Team Lead Customer Service

at H2R Consulting

This is a Full time job

Auckland CBD, Auckland

$90,000 + exciting benefits!

Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed nineteen days ago

Appointment Setter [NO EXPERIENCE REQUIRED]

at Carrot Wealth

This is a Full time job

Auckland CBD, Auckland

$25 – $38 per hour

$1,500–$1,750+/week for top performers
Structured training + coaching
Potential pathway into financial advice

$1,500–$1,750+/week for top performers
Structured training + coaching
Potential pathway into financial advice

Door-to-door role booking appointments. No experience needed. Earn $1.2k–$1.7k/week. High-performance role with growth for top performers.

subClassification: Sales - OutboundSales - Outbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

19d ago

Listed twenty one days ago

Customer Services Team Leader

at Swanndri New Zealand Ltd

This is a Full time job

Christchurch Central, Canterbury

Work for one of New Zealand's most recognised brands.
Be part of a collaborative team in a relaxed, friendly office environment.

Work for one of New Zealand's most recognised brands.
Be part of a collaborative team in a relaxed, friendly office environment.

A highly important role in handling customer enquiries, sales order processing and other general administrative duties.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

21d ago

Listed eleven hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11h ago

Listed eleven hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Christchurch, Canterbury(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11h ago

Listed eleven hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11h ago

Listed one day ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland

Flexibility in your working week
West Auckland Location - with easy parking
Proactive Approach

Flexibility in your working week
West Auckland Location - with easy parking
Proactive Approach

Own the customer journey experience and really drive quality and communication with all service interactions

Recruited byLinda Dixon

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed eight hours ago

Care Coordinator - Christchurch

at Access Community Health

This is a Full time job

Christchurch Central, Canterbury

Boost your career with this challenging role

Coordinate cares that support people to stay safe and independent in their homes
Work closely with clients and staff to match the right support at the right time
Make a real difference every day through meaningful, community-focused work

Coordinate cares that support people to stay safe and independent in their homes
Work closely with clients and staff to match the right support at the right time
Make a real difference every day through meaningful, community-focused work

Our Care Coordinators connect people with the right support so they can live safely and independently at home.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

8h ago

Listed six hours ago

Customer Service Manager

at IMCD Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Excellent opportunity to join a leader in chemical distribution
Lead a small team
Supportive, people-focused culture

Excellent opportunity to join a leader in chemical distribution
Lead a small team
Supportive, people-focused culture

Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6h ago

Listed four days ago

Customer Service Representative - Kaihāpai Moni Oranga - Hamilton

at Ministry of Social Development

This is a Full time job

Hamilton Central, Waikato

$61,466 - $73,903

Multiple permanent, full-time roles available (37.55 hours per week)
Two start dates available, 20 July or 31 August
Starting salary $61,466 with annual salary progression

Multiple permanent, full-time roles available (37.55 hours per week)
Two start dates available, 20 July or 31 August
Starting salary $61,466 with annual salary progression

We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

Listed four days ago

Patrol Officer | Tataki Auckland Unlimited

at Tātaki Auckland Unlimited

This is a Full time job

Auckland

$60,216k per annum

Join our Security team, all training provided
Meaningful role ensuring our city is safe
Foot in the door | Permanent | Full-time

Join our Security team, all training provided
Meaningful role ensuring our city is safe
Foot in the door | Permanent | Full-time

Help keep Auckland's iconic venues safe, welcoming, and well managed, with full training provided!

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

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