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Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed eleven days ago

Senior Customer Connections Specialist

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
Bring your development & leadership focus, mentoring the team and growing your technical expertise in the world of customer connections.
Bring your development & leadership focus, mentoring the team and growing your technical expertise in the world of customer connections.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed two days ago

Support and Delivery Representative

at Coca-Cola Europacific Partners NZ Ltd

This is a Full time job

Mount Wellington, Auckland
  • Free onsite parking!
  • Multiple award winning company to support your growth!
  • Great opportunity for progression!
  • Free onsite parking!
  • Multiple award winning company to support your growth!
  • Great opportunity for progression!
We have an exciting opportunity for a Support & Delivery Representative to join the team in Mount Wellington on a permanent full-time basis!
We have an exciting opportunity for a Support & Delivery Representative to join the team in Mount Wellington on a permanent full-time basis!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed eight days ago

Manager - Support Centre

at Careerforce
Expiring soon

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
$119,000 – $126,000 per year
  • Supporting health and wellbeing sector
  • Management Position
  • Flexible Working
  • Supporting health and wellbeing sector
  • Management Position
  • Flexible Working
We’re looking for a confident, people‑centred leader who can create a high‑performing team environment and deliver exceptional support services.
We’re looking for a confident, people‑centred leader who can create a high‑performing team environment and deliver exceptional support services.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed fifteen days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed two days ago

Customer Success Specialist

at Rocketspark Ltd

This is a Part time job

Cambridge, Waikato
$57,800 – $62,000 per year pro rata
  • Join a friendly, close-knit team that truly celebrates and supports you
  • Make a difference every day—help Kiwi businesses and designers shine online
  • Start your SaaS career with genuine opportunities for learning and progression
  • Join a friendly, close-knit team that truly celebrates and supports you
  • Make a difference every day—help Kiwi businesses and designers shine online
  • Start your SaaS career with genuine opportunities for learning and progression
Flexible, part-time role with amazing development opportunities at New Zealand's leading website business
Flexible, part-time role with amazing development opportunities at New Zealand's leading website business
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed five days ago

Technical Resolution Agent

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
Technical Resolution Agent
Technical Resolution Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twenty three days ago

Administrator

at Bluecurrent
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Salary + Great range of benefits
  • Hybrid working options + Great range of benefits
  • Supportive + Collaborative + Innovative working environment
  • Ongoing Training + Career development opportunities
  • Hybrid working options + Great range of benefits
  • Supportive + Collaborative + Innovative working environment
  • Ongoing Training + Career development opportunities
Join our collaborative and supportive team + Be a key point of contact for customers and help resolve queries.
Join our collaborative and supportive team + Be a key point of contact for customers and help resolve queries.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed fifteen days ago

Operations Advisor - Wellington

at Department of Corrections

This is a Full time job

Upper Hutt, Wellington
$69,205 - $81,098
  • 24/7 shift work - receive fully paid training & support
  • Bring your experience in phone & email communications into this fast-paced role
  • Roles based in Wellington, Upper Hutt
  • 24/7 shift work - receive fully paid training & support
  • Bring your experience in phone & email communications into this fast-paced role
  • Roles based in Wellington, Upper Hutt
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed twenty nine days ago

Digital Harms Resolution Officer - Full time 40 hrs p.w.

at Netsafe
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Talk to any of our team members, they'll tell you that they love their job. And they love working for Netsafe.
Talk to any of our team members, they'll tell you that they love their job. And they love working for Netsafe.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed fifteen days ago

Customer Support Officer

at New Plymouth District Council

This is a Full time job

New Plymouth Central, Taranaki
  • Permanent full time
  • Five weeks annual leave plus birthday leave
  • Apply now!
  • Permanent full time
  • Five weeks annual leave plus birthday leave
  • Apply now!
Are you passionate about delivering exceptional service and helping make our district an even better place to live, work and play?
Are you passionate about delivering exceptional service and helping make our district an even better place to live, work and play?
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed four days ago

Operations Advisor - Dunedin

at Department of Corrections

This is a Full time job

Dunedin Central, Otago
$69,205 - $81,098
  • Bring your experience in phone & email communications into this fast-paced role!
  • This role is based in our Dunedin contact centre
  • 24/7 shift work - receive fully paid training & support
  • Bring your experience in phone & email communications into this fast-paced role!
  • This role is based in our Dunedin contact centre
  • 24/7 shift work - receive fully paid training & support
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twenty two days ago

Customer Support Coordinator

at ServiceIQ

This is a Full time job

Wellington Central, Wellington(Hybrid)
Support learners and employers by delivering excellent customer service and accurate programme administration that keeps training on track.
Support learners and employers by delivering excellent customer service and accurate programme administration that keeps training on track.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed eleven days ago

Technical Resolution Agent (6-month Fixed Term Parental Leave Cover)

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
Technical Resolutions Agent
Technical Resolutions Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed eleven days ago

Puke Ariki Visitor Host/Pou Rarou

at New Plymouth District Council

This is a Part time job

New Plymouth Central, Taranaki
  • Part-time - 24 hours a week
  • Seven-day roster
  • Apply now!
  • Part-time - 24 hours a week
  • Seven-day roster
  • Apply now!
Puke Ariki is seeking a friendly and enthusiastic individual to join our team as a Permanent Part-time Visitor Host/Pou Rarou.
Puke Ariki is seeking a friendly and enthusiastic individual to join our team as a Permanent Part-time Visitor Host/Pou Rarou.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed twenty two days ago

Global Service & Support Lead

at ZeroJet

This is a Full time job

Mount Wellington, Auckland
  • A rare opportunity to help scale innovative New Zealand Products.
  • Work at the intersection of technology, operations, and customer experience
  • Direct impact on customer success and product reliability
  • A rare opportunity to help scale innovative New Zealand Products.
  • Work at the intersection of technology, operations, and customer experience
  • Direct impact on customer success and product reliability
Build a global service network from the ground up!
Build a global service network from the ground up!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed two days ago

Head of Customer Connection

at INSIDE Recruitment
Be an early applicant

This is a Full time job

Wellington
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed two days ago

Kaiāwhina – Māori Member Services Representative

at APRA NZ Ltd
Be an early applicant

This is a Full time job

Grafton, Auckland(Hybrid)
$70,000 – $75,000 per year + 12% KiwiSaver
Are you passionate about supporting Māori music creators and helping puoro Māori thrive?
Are you passionate about supporting Māori music creators and helping puoro Māori thrive?
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
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