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This is a featured job

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed six hours ago

Customer Support & Success Team Lead

at Apprento

This is a Full time job

Penrose, Auckland
Competitve
  • Build, don't inherit: Shape the support and customer success function
  • Lead and make an impact: Guide a team member, improve systems and product
  • Be part of the next growth chapter: Help support major Australian expansion
Build the support function behind one of New Zealand's fastest-growing SaaS scale-ups. Step into leadership and grow your career!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
Listed fourteen days ago

Team Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • AI-driven projects and B2B growth opportunities
  • Fully subsidised medical insurance for you and family
  • Hybrid work model with flexible hours and wellbeing leave
Lead and inspire a dynamic team to deliver exceptional customer experiences at SCTI, driving strategic projects like B2B growth and AI integration.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed eight hours ago

Customer Services Team Lead

at Fulton Hogan

This is a Full time job

Auckland
  • Competitive Salary + REAL Benefits
  • Ongoing Training + Development Opportunities
  • No Ivory Towers. Just Smart People Doing Good Work Together
Lead a busy customer service team, coordinate workflows, resolve issues fast, and lift service performance in a fast-moving environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
8h ago
Listed seven days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Lead the transformation that enables our future customer experience strategy.
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's Customer Experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed twenty four days ago

Community Operations Partner

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Endless opportunities to progress your career with us!
  • Enjoy a fun & vibrant environment, modern office close to public transport hubs
Be the trusted link between Vector, customers and communities. Solve complex issues, build relationships and make a real impact.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed six days ago

Customer Success Manager

at Humankind

This is a Full time job

Christchurch Central, Canterbury
  • AI software company rapidly scaling locally and internationally
  • Own the entire CX from onboarding to adoption, advocacy and retention.
  • Work directly with a huge variety of businesses
Join one of New Zealand’s fastest-growing SaaS businesses helping to shape the future of work.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed three days ago

Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed fourteen days ago

Datapay Consultant

at Datacom

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Grow in a flexible, people-first culture with real career development
  • Employee discounts across Tech, Health, Travel and more!
  • Make your mark at one of ANZ's largest and most complex technology businesses
Provide payroll system support to DataPay Direct clients, resolve queries, and help clients maximize the value of the payroll solution.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed twenty seven days ago

Team Lead

at A Canon Group Company

This is a Full time job

Christchurch, Canterbury
  • Build your capability as a people leader
  • Support and coach a small, established team
  • Lead SLA delivery and operational excellence
Lead a team delivering digital document services, overseeing operations, quality outcomes and service delivery in an SLA-driven environment.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
Listed fourteen days ago

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed seven days ago

Technical Resolution Agent - Auckland

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
Yearly
  • Ready to elevate customer experience?
  • Join Ricoh as a Technical Resolution Agent!
Technical Resolution Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed twenty four days ago

Community Operations Partner

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Endless opportunities to progress your career with us!
  • Enjoy a fun & vibrant environment, modern office close to public transport hubs
Be the trusted link between Vector, customers and communities. Solve complex issues, build relationships and make a real impact.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed ten days ago

Credit Solutions Specialist

at Madison Recruitment Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Centrally located – close to multiple public transport or paid parking options
  • Monday – Friday
  • Best Places to Work finalist for two consecutive years!
Experienced in collections or customer service? Join Finance Now and make a difference while growing your career
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed five days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead the transformation that enables our future customer experience strategy
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's customer experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed four days ago

Resolution Adviser, Wellington

at Banking Ombudsman Scheme

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Collaborative team environment
  • Competitive remuneration package
Do you have a passion for social justice, excellent communication skills and a proactive, can-do attitude? We have an exciting opportunity for you.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
4d ago
Listed twenty five days ago

Team Leader - Lead Engagement

at Future Energy

This is a Full time job

Penrose, Auckland
$70,000 – $80,000 per year plus benefits
  • Small Team facilitating big outcomes
  • Clearly mapped career pathways
  • The sector everyone is talking about
Bring your skills and passion to an industry sector making a positive impact for all New Zealanders
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed twenty five days ago

2645 Service Co Ordinator -Alarm Dispatch

at Fire Security Services

This is a Full time job

Penrose, Auckland
  • Supportive customer focused team environment
  • Varied role coordinating service work from start to finish
  • Opportunity to grow within a trusted fire protection business
Support fire alarm services, coordinate technicians, and grow your career with a trusted Auckland team.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed ten days ago

Claims Consultant

at Suncorp

This is a Full time job

Auckland(Hybrid)
  • Start your insurance career with full training.
  • Support customers when they need it most.
  • Flexible work, great benefits, and career growth.
Start your career with one of New Zealand's most trusted insurance brands
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed eighteen days ago

Investigator

at Banking Ombudsman Scheme

This is a Full time job

Wellington Central, Wellington(Hybrid)
Join our team to resolve banking complaints, promote fairness, and make a real impact—flexible, purpose-driven work in central Wellington.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution classification: Legal(Legal)
18d ago
Listed five hours ago

Customer Services Team Leader

at APL Manufacturing
Be an early applicant

This is a Full time job

Hautapu, Waikato
  • For someone who wants variety, not a narrow lane.
  • New Role - Autonomy to shape how the team runs, not just maintain it.
  • Lead a tight-knit team with high visibility across the business.
Newly created leadership role: run daily service operations, coach a team of four, and report on performance — full autonomy from day one.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
5h ago
Listed seven days ago

Relationship Specialist

at Apex Advice

This is a Contract/Temp job

Mount Eden, Auckland
  • Join a growing business
  • Learn from a supportive, collaborative and knowledgeable team
  • Central suburbs location
We are looking for a full time Relationship Specialist to join our growing team based in our Mount Eden office in Auckland on a fixed term contract.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed eighteen days ago

Policy Operations Consultant

at Suncorp

This is a Full time job

Auckland(Hybrid)
  • Join a supportive, high-performing team
  • Enjoy flexibility and great benefits
  • Grow your career with a leading insurer in Auckland or Wellington
We're looking for an enthusiastic and customer-focused Policy Operations Consultant to join our high-performing team.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
Listed seventeen days ago

Recoveries Administrator

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Recoveries Administrator
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed seventeen days ago

Customer Service Manager (B2C) - 6 Month Opportunity

at VEC LTD

This is a Contract/Temp job

Saint Johns, Auckland
  • Award-winning culture & opportunities!
  • Opportunity to lead and take ownership!
  • High-trust, autonomous environment!
Make your mark with one of NZ's leading retail brands!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed nineteen days ago

Head of Customer ANZ

at Tribe (New Zealand) Limited

This is a Full time job

Avondale, Auckland
Competitive salary, hybrid working, great culture!
  • Flexible working, convenient office location, competitive salary
  • Drive smarter processes, better workflows and stronger team engagement
  • Be part of a growing SaaS business with a strong people-first culture
Shape the future of a specialist ANZ customer function at a company redefining what HR looks like for small and medium businesses!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed twenty days ago

Senior Risk & Compliance Business Partner

at Talent

This is a Full time job

Auckland(Hybrid)
  • Strategic Business Partnering
  • High-Impact Enterprise Role across the NZPAC region
  • Collaborative Culture with Flexible Hybrid Working
We are partnering with a well-established financial services organisation to appoint a Senior Compliance and Risk Lead/Partner
subClassification: Insurance & Superannuation LawInsurance & Superannuation Law classification: Legal(Legal)
20d ago
Listed twenty seven days ago

Dispatch 2IC

at Ryan Recruitment Limited

This is a Full time job

Riccarton, Canterbury
Competitive Salary + State Of The Art Office
  • Modern Riccarton Office + State-Of-The-Art Facilities + Vibrant Team Culture
  • 100% NZ-Owned and Operated Business + Fast-Growing Presence Across Australasia
  • Hands-On Role Where You'll Drive Improvement + Support a Close-Knit Team
Step into a key leading role with a fast-growing NZ-owned company that values its people, offers a vibrant team culture, and a modern workspace.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
Listed four days ago

Pool Service Delivery and Sales Lead

at Humphreys Landscaping Limited

This is a Full time job

Auckland CBD, Auckland
  • Play a key role with real influence across our Pools Division
  • Combine technical expertise, operations, and sales
  • Join an award-winning leader in premium residential pools
Lead our Pool Service Division, driving sales, service delivery, and operational excellence in an award-winning, growing business.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed twenty days ago

Customer Support Team Leader

at Tribe (New Zealand) Limited

This is a Full time job

Addington, Canterbury
6 month role – Mon to Fri – Competitive Payrate
  • Lead, coach and develop a high-performing customer support team
  • Make a meaningful difference for customers and communities
  • Drive service improvements and influence wider business change
Lead and develop a high-performing team, drive service excellence and support positive outcomes for customers.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed four days ago

Insurance Broking Opportunity

at Gallagher Insurance

This is a Full time job

Napier Central, Hawkes Bay
Base +Kiwisaver +Incentives+ Discounted Insurances
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
Engage with an established portfolio of SME clients via phone & email to understand and provide insurance solutions for their commercial assets
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
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