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This is a featured job

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twelve days ago

Customer Care Agent - 6 Month Fixed Term Contract

at Petdirect

This is a Contract/Temp job

Avondale, Auckland(Hybrid)
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed nineteen days ago

Customer Experience Consultant

at Medtech Global

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twenty five days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed twenty one days ago

Customer Experience Specialist

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,000 – $62,000 per year
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed twenty nine days ago

Appointment Setter (remote / work from home)

at Education Support Programmes Pty Ltd
Expiring soon

This is a Contract/Temp job

Auckland CBD, Auckland(Remote)
$30 – $45 per hour
Work from home opportunity - seeking appointment setters to assist with booking demonstrations of SmartLab with primary and secondary schools.
Work from home opportunity - seeking appointment setters to assist with booking demonstrations of SmartLab with primary and secondary schools.
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed nineteen days ago

Part Time Order Entry / Customer Service

at IFP Group

This is a Part time job

Mangere, Auckland
  • Great people to work with that will help you get started
  • Great people to work with that will help you get started
If you love helping customers, then we would love to talk to you about our exciting role.
If you love helping customers, then we would love to talk to you about our exciting role.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed thirteen hours ago

Fleet Services Team Leader

at Custom Fleet

This is a Full time job

Auckland CBD, Auckland
$80,000 – $90,000 per year
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13h ago
13h ago
Listed twenty nine days ago

Alarm Monitoring ( Fire, Security & Automation ) Trainee Manager

at Alarm New Zealand Ltd
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Permanent
  • trainee
  • Network Engineering
  • Permanent
  • trainee
  • Network Engineering
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed thirteen days ago

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed six days ago

National Registry Officer

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
  • Help support everyday New Zealanders
  • Provide helpful, caring customer service for all involved in our Justice system
  • Ensure our customers have all the information they need
  • Help support everyday New Zealanders
  • Provide helpful, caring customer service for all involved in our Justice system
  • Ensure our customers have all the information they need
Support our Courts and Tribunals in enabling access to justice and delivering quality services to the people of Aotearoa.
Support our Courts and Tribunals in enabling access to justice and delivering quality services to the people of Aotearoa.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed seven days ago

Customer Service Delivery Representative

at Belron New Zealand (Smith&Smith®, Laser®, Exceed)

This is a Full time job

Mount Wellington, Auckland(Hybrid)
Competitive Remuneration + Health Cover Plan
  • Development opportunities + Values-driven culture
  • Great team. Great customers. Napier’s best CSR crew is calling your name
  • Competitive Remuneration + Benefits
  • Development opportunities + Values-driven culture
  • Great team. Great customers. Napier’s best CSR crew is calling your name
  • Competitive Remuneration + Benefits
Do you have a genuine passion for Customer Service and a desire to help others? Join the team that proves a Contact Centre can actually be fun!
Do you have a genuine passion for Customer Service and a desire to help others? Join the team that proves a Contact Centre can actually be fun!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed twenty days ago

Telecare Field Representative

at Hato Hone St John

This is a Full time job

Glen Eden, Auckland(Remote)
  • Meaningful work within the community
  • Provide vital support to our internal medical alarm teams
  • Work for the most trusted charity & support your local community
  • Meaningful work within the community
  • Provide vital support to our internal medical alarm teams
  • Work for the most trusted charity & support your local community
Provide vital support to our internal medical alarm teams, as well as to external customers, ensuring people can enjoy their independence for longer.
Provide vital support to our internal medical alarm teams, as well as to external customers, ensuring people can enjoy their independence for longer.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed nineteen days ago

Charity Tele-Fundraiser (Work From Home)

at Cornucopia PO

This is a Full time job

Auckland CBD, Auckland(Remote)
$29 per hour
  • Inclusive, diverse, supportive team culture
  • Make a real impact for our Charity Partners
  • Uncapped weekly bonuses
  • Inclusive, diverse, supportive team culture
  • Make a real impact for our Charity Partners
  • Uncapped weekly bonuses
We are looking for experienced fundraising superstars to join our Work from Home Team in NZ!
We are looking for experienced fundraising superstars to join our Work from Home Team in NZ!
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twelve days ago

Technical Customer Services Representative (Service Desk)

at Think I T Ltd

This is a Full time job

Mount Wellington, Auckland
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed eighteen hours ago

Retention Specialist

at Partners Life

This is a Full time job

Takapuna, Auckland(Hybrid)
$60,000-65,000 + bonus + benefits
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? Join our friendly & busy Client Care team
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? Join our friendly & busy Client Care team
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
Listed five days ago

Customer Service Support - Robot mowers!

at Robomate

This is a Full time job

Rosedale, Auckland
Good salary, amazing company, Learn new Technology
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed nineteen days ago

Lender

at Instant Finance

This is a Full time job

Henderson, Auckland
  • Supportive team environment with great training in place for new starters
  • No two days will be the same
  • Supportive team environment with great training in place for new starters
  • No two days will be the same
We are growing and now looking to hire a passionate customer service person to grow their lending career with us.
We are growing and now looking to hire a passionate customer service person to grow their lending career with us.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed ten hours ago

Client Support

at Apex Advice

This is a Full time job

Mount Eden, Auckland
  • Work with a great team!
  • Central Location
  • Training and career development
  • Work with a great team!
  • Central Location
  • Training and career development
We are looking for a fixed term Client Support person to join our busy team based in Mt Eden, Auckland.
We are looking for a fixed term Client Support person to join our busy team based in Mt Eden, Auckland.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
10h ago
Listed one day ago

Customer Service Representative

at PGG Wrightson Seeds

This is a Full time job

Mangere Bridge, Auckland
From $60K + paid health, life & income insurance
  • Mangare Bridge, on site role, parking available.
  • Customer interaction, think on your feet, interface with the warehouse.
  • Great benefits, growth opportunities, and a supportive team culture.
  • Mangare Bridge, on site role, parking available.
  • Customer interaction, think on your feet, interface with the warehouse.
  • Great benefits, growth opportunities, and a supportive team culture.
PGG Wrightson Turf seek a welcoming person with a can do attitude to join our team. Skilled with systems & keen to learn about Turf - apply now.
PGG Wrightson Turf seek a welcoming person with a can do attitude to join our team. Skilled with systems & keen to learn about Turf - apply now.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Collections Officer

at Find Recruitment

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$70-$75k + southern cross health insurance
  • Take ownership of your own motor vehicle lending portfolio in arrears
  • Phone-based role with clear targets and outcomes
  • Tuesday to Saturday role with 1 day/week WFH flexibility (once trained)
  • Take ownership of your own motor vehicle lending portfolio in arrears
  • Phone-based role with clear targets and outcomes
  • Tuesday to Saturday role with 1 day/week WFH flexibility (once trained)
Build your career in financial services with a supportive, high-performing team and make a real difference!
Build your career in financial services with a supportive, high-performing team and make a real difference!
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twelve days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed fourteen days ago

Customer and Sales Support

at Healthcare By Douglas

This is a Full time job

Henderson, Auckland
  • Own your portfolio – Build and grow pharmacy relationships
  • Drive sales outcomes – Influence decisions and increase revenue
  • Make real impact – Shape product success in market
  • Own your portfolio – Build and grow pharmacy relationships
  • Drive sales outcomes – Influence decisions and increase revenue
  • Make real impact – Shape product success in market
Drive pharmacy sales nationwide by building retailer relationships, influencing decisions through proactive customer engagement
Drive pharmacy sales nationwide by building retailer relationships, influencing decisions through proactive customer engagement
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed eighteen hours ago

Customer Care Team member - Vehicle Finance & Personal Loans

at Geneva Finance Limited

This is a Full time job

Mount Wellington, Auckland
Customer-centric experience, supporting customers throughout the life of their loan and beyond.
Customer-centric experience, supporting customers throughout the life of their loan and beyond.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
Listed six days ago

Customer Success Team Manager

at PageProof

This is a Full time job

Birkenhead, Auckland
We’re on a mission to make review and approval effortless. PageProof is used by boutique creative agencies through to the biggest global brands.
We’re on a mission to make review and approval effortless. PageProof is used by boutique creative agencies through to the biggest global brands.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed thirteen days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi

This is a Full time job

Auckland CBD, Auckland
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed thirteen days ago

Customer Service (Measure & Fit Technician)

at NetYourJob

This is a Full time job

Albany, Auckland
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
Full-time role is based in our Auckland office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
Full-time role is based in our Auckland office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed seven days ago

Contact Center Lead (Sales, Dispatch & Service)

at Trade Depot Ltd

This is a Full time job

Auckland CBD, Auckland
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed twenty six days ago

Customer Service Support - Robot mowers!

at Robomate
Expiring soon

This is a Full time job

Rosedale, Auckland
$60,000 – $70,000 per month
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed nineteen days ago

Member Service Adviser

at CPA Australia

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Base salary plus annual incentive plan
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed ten days ago

Head of Structured Recoveries

at KINGS RECRUITMENT LTD

This is a Full time job

Avondale, Auckland
$140,000 – $150,000 per year
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
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