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This is a featured job

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twenty three days ago

Appointment Setter (remote / work from home)

at Education Support Programmes Pty Ltd

This is a Contract/Temp job

Auckland CBD, Auckland(Remote)
$30 – $45 per hour
Work from home opportunity - seeking appointment setters to assist with booking demonstrations of SmartLab with primary and secondary schools.
Work from home opportunity - seeking appointment setters to assist with booking demonstrations of SmartLab with primary and secondary schools.
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed thirteen days ago

Customer Experience Consultant

at Medtech Global

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed fifteen days ago

Customer Experience Specialist

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,000 – $62,000 per year
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed six days ago

Customer Care Agent - 6 Month Fixed Term Contract

at Petdirect

This is a Contract/Temp job

Avondale, Auckland(Hybrid)
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed thirteen days ago

Part Time Order Entry / Customer Service

at IFP Group

This is a Part time job

Mangere, Auckland
  • Great people to work with that will help you get started
  • Great people to work with that will help you get started
If you love helping customers, then we would love to talk to you about our exciting role.
If you love helping customers, then we would love to talk to you about our exciting role.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed nineteen days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twelve hours ago

National Registry Officer

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
  • Help support everyday New Zealanders
  • Provide helpful, caring customer service for all involved in our Justice system
  • Ensure our customers have all the information they need
  • Help support everyday New Zealanders
  • Provide helpful, caring customer service for all involved in our Justice system
  • Ensure our customers have all the information they need
Support our Courts and Tribunals in enabling access to justice and delivering quality services to the people of Aotearoa.
Support our Courts and Tribunals in enabling access to justice and delivering quality services to the people of Aotearoa.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12h ago
12h ago
Listed thirteen days ago

Charity Tele-Fundraiser (Work From Home)

at Cornucopia PO

This is a Full time job

Auckland CBD, Auckland(Remote)
$29 per hour
  • Inclusive, diverse, supportive team culture
  • Make a real impact for our Charity Partners
  • Uncapped weekly bonuses
  • Inclusive, diverse, supportive team culture
  • Make a real impact for our Charity Partners
  • Uncapped weekly bonuses
We are looking for experienced fundraising superstars to join our Work from Home Team in NZ!
We are looking for experienced fundraising superstars to join our Work from Home Team in NZ!
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed one day ago

Customer Service Delivery Representative

at Belron New Zealand (Smith&Smith®, Laser®, Exceed)

This is a Full time job

Mount Wellington, Auckland(Hybrid)
Competitive Remuneration + Health Cover Plan
  • Development opportunities + Values-driven culture
  • Great team. Great customers. Napier’s best CSR crew is calling your name
  • Competitive Remuneration + Benefits
  • Development opportunities + Values-driven culture
  • Great team. Great customers. Napier’s best CSR crew is calling your name
  • Competitive Remuneration + Benefits
Do you have a genuine passion for Customer Service and a desire to help others? Join the team that proves a Contact Centre can actually be fun!
Do you have a genuine passion for Customer Service and a desire to help others? Join the team that proves a Contact Centre can actually be fun!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seven days ago

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed twenty six days ago

Inbound Contact Centre Representatives

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024
Expiring soon

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)
$27 - $35 per hour + 8% holiday pay
  • Work with top contact centre teams across Auckland
  • Immediate start - Monday to Friday, no weekends
  • Temp roles with leading NZ businesses to grow your experience
  • Work with top contact centre teams across Auckland
  • Immediate start - Monday to Friday, no weekends
  • Temp roles with leading NZ businesses to grow your experience
Ready to hit the ground running? If you're an experienced contact centre professional looking for your next opportunity, now's your chance to apply.
Ready to hit the ground running? If you're an experienced contact centre professional looking for your next opportunity, now's your chance to apply.
Recruited byChelsea Widjaja
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed one day ago

Contact Center Lead (Sales, Dispatch & Service)

at Trade Depot Ltd

This is a Full time job

Auckland CBD, Auckland
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Customer Relationship Agent

at Sime Motors

This is a Full time job

Newmarket, Auckland
Salary + commission + benefits + training
  • Luxury brand with a passionate team to that supports each other
  • Career growth prospects within the business & further leadership development
  • Competitive salary + employee benefits and rewards programmes that reward YOU!
  • Luxury brand with a passionate team to that supports each other
  • Career growth prospects within the business & further leadership development
  • Competitive salary + employee benefits and rewards programmes that reward YOU!
Manage inbound/outbound calls, book services, maintain CRM data and deliver exceptional customer service while meeting KPIs.
Manage inbound/outbound calls, book services, maintain CRM data and deliver exceptional customer service while meeting KPIs.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty three days ago

Alarm Monitoring ( Fire, Security & Automation ) Trainee Manager

at Alarm New Zealand Ltd

This is a Full time job

Auckland CBD, Auckland
  • Permanent
  • trainee
  • Network Engineering
  • Permanent
  • trainee
  • Network Engineering
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed six days ago

Technical Customer Services Representative (Service Desk)

at Think I T Ltd

This is a Full time job

Mount Wellington, Auckland
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed six days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty six days ago

FIELD BASED Debt Collections - $100K - $150K

at KINGS RECRUITMENT LTD
Expiring soon

This is a Full time job

Avondale, Auckland(Hybrid)
$65K + Car + Com = $105K, 2 /3yrs $150K-$200K
  • Join this dynamic Debt Management Co as they change the Debt Collection industry
  • Ideal for those with some field-work experience and love working with people.
  • Make 2026 the year for an exciting career change - No exp needed! APPLY NOW!
  • Join this dynamic Debt Management Co as they change the Debt Collection industry
  • Ideal for those with some field-work experience and love working with people.
  • Make 2026 the year for an exciting career change - No exp needed! APPLY NOW!
Keen on a CAREER CHANGE for 2026? Join this field-based Debt Collections team & help people get out of debt. Earn great $$$ & do something meaningful!
Keen on a CAREER CHANGE for 2026? Join this field-based Debt Collections team & help people get out of debt. Earn great $$$ & do something meaningful!
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed fifteen days ago

Member Services Representative

at APRA NZ Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$70,000 – $75,000 per year + 12% KiwiSaver
Are you passionate about people, music, and making a difference?
Are you passionate about people, music, and making a difference?
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed thirteen days ago

Member Service Adviser

at CPA Australia

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Base salary plus annual incentive plan
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed fourteen days ago

Telecare Field Representative

at Hato Hone St John

This is a Full time job

Glen Eden, Auckland(Remote)
  • Meaningful work within the community
  • Provide vital support to our internal medical alarm teams
  • Work for the most trusted charity & support your local community
  • Meaningful work within the community
  • Provide vital support to our internal medical alarm teams
  • Work for the most trusted charity & support your local community
Provide vital support to our internal medical alarm teams, as well as to external customers, ensuring people can enjoy their independence for longer.
Provide vital support to our internal medical alarm teams, as well as to external customers, ensuring people can enjoy their independence for longer.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
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