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Listed one day ago

Service Desk Coordinator

at JOYN

This is a Full time job

Christchurch Central, Canterbury
  • A people first role requiring a passion for exceptional service levels
  • Workflow management, rostering, investigations and escalations
  • Nine month fixed term, excellent salary and flexible working
  • A people first role requiring a passion for exceptional service levels
  • Workflow management, rostering, investigations and escalations
  • Nine month fixed term, excellent salary and flexible working
A customer facing role suited to a confident communicator with excellent people skills
A customer facing role suited to a confident communicator with excellent people skills
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed nineteen days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twenty seven days ago

Customer Care Lead

at Enliven Northern
Expiring soon

This is a Full time job

Penrose, Auckland
$80,000 per year
  • Wednesday - Friday 10am to 6.30pm + Saturday and Sunday 9am - 5.30pm
  • Central Penrose location close to train and cafes
  • Frontline role collaberating with our clients and the team
  • Wednesday - Friday 10am to 6.30pm + Saturday and Sunday 9am - 5.30pm
  • Central Penrose location close to train and cafes
  • Frontline role collaberating with our clients and the team
Lead a frontline Customer Care team delivering high-quality, client-centred services across Wednesday - Sunday.
Lead a frontline Customer Care team delivering high-quality, client-centred services across Wednesday - Sunday.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed five hours ago

Team Leader

at ACC New Zealand
Be an early applicant

This is a Full time job

Hamilton, Waikato
$101287 - $131077 p.a. + 9% Superannuation
  • Lead and grow a team supporting clients through their recovery journey
  • Coach, develop, and engage people to deliver consistent, high quality outcomes
  • Influence service improvement as part of a collaborative leadership team
  • Lead and grow a team supporting clients through their recovery journey
  • Coach, develop, and engage people to deliver consistent, high quality outcomes
  • Influence service improvement as part of a collaborative leadership team
Lead a team supporting clients through recovery, building capability and performance while contributing to service improvement and better outcomes.
Lead a team supporting clients through recovery, building capability and performance while contributing to service improvement and better outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5h ago
5h ago
Listed one day ago

Manager Customer Contact Channels - Travelling

at NZ Transport Agency Waka Kotahi

This is a Full time job

Wellington
  • Lead high volume national customer contact operations
  • Be central to NZTA's customer response for those travelling on our roads
  • Deliver resilient, real time services in complex environments
  • Lead high volume national customer contact operations
  • Be central to NZTA's customer response for those travelling on our roads
  • Deliver resilient, real time services in complex environments
Hands on leadership of NZTA's high volume travelling contact channels, balancing real time delivery and improvement in a fast changing environment.
Hands on leadership of NZTA's high volume travelling contact channels, balancing real time delivery and improvement in a fast changing environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed thirteen days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Wellington Central, Wellington
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
Recruited byHope Fairless-Smith
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed twenty days ago

BNT Whangarei - Assistant Branch Manager

at Bapcor Automotive NZ

This is a Full time job

Whangarei Central, Northland
Join BNT Whangarei as an Assistant Branch Manager, leading a diverse team and driving branch success.
Join BNT Whangarei as an Assistant Branch Manager, leading a diverse team and driving branch success.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed nineteen days ago

Head of Customer Connection

at INSIDE Recruitment

This is a Full time job

Wellington
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
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