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This is a featured job

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Business Support Officer

at Bishop – Values Led HR & Search Partner

This is a Contract/Temp job

Rolleston, Canterbury
  • Be part of a newly established organisation
  • 8-month fixed-term with some flexibility around hours
  • Varied role across customer service, coordination & financial administration
  • Be part of a newly established organisation
  • 8-month fixed-term with some flexibility around hours
  • Varied role across customer service, coordination & financial administration
A varied, hands-on role where you'll support customers, coordinate operations and help build and implement processes from the ground up.
A varied, hands-on role where you'll support customers, coordinate operations and help build and implement processes from the ground up.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed sixteen days ago

Alarm Monitoring ( Fire, Security & Automation ) Trainee Manager

at Alarm New Zealand Ltd

This is a Full time job

Auckland CBD, Auckland
  • Permanent
  • trainee
  • Network Engineering
  • Permanent
  • trainee
  • Network Engineering
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed twelve days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed five days ago

Manager - Support Centre

at Careerforce

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
$119,000 – $126,000 per year
  • Supporting health and wellbeing sector
  • Management Position
  • Flexible Working
  • Supporting health and wellbeing sector
  • Management Position
  • Flexible Working
We’re looking for a confident, people‑centred leader who can create a high‑performing team environment and deliver exceptional support services.
We’re looking for a confident, people‑centred leader who can create a high‑performing team environment and deliver exceptional support services.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed five days ago

Business Support Officer

at Bishop – Values Led HR & Search Partner

This is a Contract/Temp job

Rolleston, Canterbury
  • Be part of a newly established organisation
  • 8-month fixed-term with some flexibility around hours
  • Varied role across customer service, coordination & financial administration
  • Be part of a newly established organisation
  • 8-month fixed-term with some flexibility around hours
  • Varied role across customer service, coordination & financial administration
A varied, hands-on role where you'll support customers, coordinate operations and help build and implement processes from the ground up.
A varied, hands-on role where you'll support customers, coordinate operations and help build and implement processes from the ground up.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed five hours ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi
Be an early applicant

This is a Full time job

Auckland CBD, Auckland
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5h ago
5h ago
Listed five hours ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi
Be an early applicant

This is a Full time job

Palmerston North Central, Manawatu
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5h ago
5h ago
Listed six hours ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi
Be an early applicant

This is a Full time job

Wellington
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
6h ago
Listed nineteen days ago

Global Service & Support Lead

at ZeroJet

This is a Full time job

Mount Wellington, Auckland
  • A rare opportunity to help scale innovative New Zealand Products.
  • Work at the intersection of technology, operations, and customer experience
  • Direct impact on customer success and product reliability
  • A rare opportunity to help scale innovative New Zealand Products.
  • Work at the intersection of technology, operations, and customer experience
  • Direct impact on customer success and product reliability
Build a global service network from the ground up!
Build a global service network from the ground up!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed fourteen days ago

Team Manager National Communication Centre

at Ministry for Primary Industries

This is a Full time job

Upper Hutt, Wellington
$119,376 to $139,700
  • Work across MPI to provide monitoring services to various business groups
  • Lead and manage 3 Team Leaders in a wider team of approx. 3 dozen
  • Permanent full-time, Upper Hutt location (Wallaceville)
  • Work across MPI to provide monitoring services to various business groups
  • Lead and manage 3 Team Leaders in a wider team of approx. 3 dozen
  • Permanent full-time, Upper Hutt location (Wallaceville)
Lead the day-to-day activity of a busy and high performing team looking after the health, safety, and wellbeing of MPI staff working out in field.
Lead the day-to-day activity of a busy and high performing team looking after the health, safety, and wellbeing of MPI staff working out in field.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed five days ago

Operations Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
Join Datacom as the Operations Manager to support us in the day-to-day operations of our BPO customer service contact centre.
Join Datacom as the Operations Manager to support us in the day-to-day operations of our BPO customer service contact centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twenty one days ago

Team Lead - phone based sales

at OfficeMax New Zealand Limited

This is a Full time job

East Tamaki, Auckland
  • Are you motivated to support others development? Share your sales knowhow
  • Develop and support capability growth for our phone based sales teams
  • OfficeMax offers more than what people assume – we will surprise you
  • Are you motivated to support others development? Share your sales knowhow
  • Develop and support capability growth for our phone based sales teams
  • OfficeMax offers more than what people assume – we will surprise you
Contribute to our sales success by coaching & motivating our phone-based account managers. Support & drive growth & high performance within the team
Contribute to our sales success by coaching & motivating our phone-based account managers. Support & drive growth & high performance within the team
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
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