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This is a featured job

Shift Lead

at Spark New Zealand Trading Limited
Be an early applicant

This is a Full time job

Wellington Central, Wellington
  • Be a visible and approachable source of support throughout the shift
  • Make confident decisions and resolve issues in a fast-paced environment
  • Work a rotating roster across morning, afternoon and night shifts
Provide hands-on operational and people support to help our 24/7 emergency contact centre run smoothly.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Senior Service Operations Specialist

at Map Consulting

This is a Full time job

Wairau Valley, Auckland
  • Own the operation.
  • Improve the system.
  • Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed one hour ago

Shift Lead

at Spark New Zealand Trading Limited
Be an early applicant

This is a Full time job

Wellington Central, Wellington
  • Be a visible and approachable source of support throughout the shift
  • Make confident decisions and resolve issues in a fast-paced environment
  • Work a rotating roster across morning, afternoon and night shifts
Provide hands-on operational and people support to help our 24/7 emergency contact centre run smoothly.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
Listed forty four minutes ago

Team Leader - National Data Collection | Kaihautū Tira - Kohinga Raraunga

at Stats NZ
Be an early applicant

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
$84,027 - $98,855 + Kiwi Saver
Lead high-performing data collection teams at Stats NZ, driving service delivery, quality outcomes, coaching and stakeholder engagement
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
44m ago
Listed one day ago

Senior Service Operations Specialist

at Map Consulting

This is a Full time job

Wairau Valley, Auckland
  • Own the operation.
  • Improve the system.
  • Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed ten days ago

Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed thirteen days ago

Customer Success Manager

at Humankind

This is a Full time job

Christchurch Central, Canterbury
  • AI software company rapidly scaling locally and internationally
  • Own the entire CX from onboarding to adoption, advocacy and retention.
  • Work directly with a huge variety of businesses
Join one of New Zealand’s fastest-growing SaaS businesses helping to shape the future of work.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed eight days ago

Customer Support & Success Team Lead

at Apprento

This is a Full time job

Penrose, Auckland
Competitve
  • Build, don't inherit: Shape the support and customer success function
  • Lead and make an impact: Guide a team member, improve systems and product
  • Be part of the next growth chapter: Help support major Australian expansion
Build the support function behind one of New Zealand's fastest-growing SaaS scale-ups. Step into leadership and grow your career!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed twenty one days ago

Team Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • AI-driven projects and B2B growth opportunities
  • Fully subsidised medical insurance for you and family
  • Hybrid work model with flexible hours and wellbeing leave
Lead and inspire a dynamic team to deliver exceptional customer experiences at SCTI, driving strategic projects like B2B growth and AI integration.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed four days ago

Implementation & Support Specialist

at IBIS Technology Ltd

This is a Full time job

Queenstown, Otago
$70,000 – $85,000 per year
  • Help iconic NZ tourism businesses thrive with smart tech
  • Enjoy a people-focused role with variety and real impact
  • Work onsite in beautiful Queenstown with a supportive team
Support tourism tech in Queenstown! Onboard clients, solve problems, and make an impact with IBIS Technology.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed twenty one hours ago

Customer Care Lead

at Hays | Office Support

This is a Full time job

Christchurch, Canterbury
90,000-130,000
  • Competitve Salary
  • Leadership Opportunities
  • NZ Owned and Operated
Multiple leadership opportunities in Customer Care
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
21h ago
Listed five days ago

Customer Success Specialist

at ISAC NZ Ltd

This is a Full time job

Auckland CBD, Auckland
Proactive Customer Success Specialist to support customer onboarding and account management.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed fourteen days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Lead the transformation that enables our future customer experience strategy.
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's Customer Experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed four days ago

Collections Associate

at ACC New Zealand

This is a Full time job

Thorndon, Wellington(Hybrid)
$61,766 - $82,355 + 9% superannuation
  • Support fair, effective debt recovery by managing levy and claimant debt
  • Join a trusted organisation helping New Zealanders recover, thrive and stay safe
  • Grow your career with development opportunities
Support New Zealanders by managing overdue ACC debt while delivering positive customer outcomes in a high-performing collections team
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed twenty one days ago

Datapay Consultant

at Datacom

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Grow in a flexible, people-first culture with real career development
  • Employee discounts across Tech, Health, Travel and more!
  • Make your mark at one of ANZ's largest and most complex technology businesses
Provide payroll system support to DataPay Direct clients, resolve queries, and help clients maximize the value of the payroll solution.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed three hours ago

Pipeline Safety Coordinator

at Firstgas, Rockgas & Firstlight Network
Be an early applicant

This is a Part time job

Bell Block, Taranaki(Hybrid)
  • Great benefits to support you and your whānau
  • Supportive team environment
  • Training and development support to grow your career
We’re looking for a talented Pipeline Safety Coordinator to help us keep the good energy flowing as part of our Land and Planning team in Bell Block.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
3h ago
Listed twenty two days ago

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed six days ago

Registration Advisor

at Engineering New Zealand

This is a Full time job

Wellington Central, Wellington(Hybrid)
$73,000 - $78,000 (per annum)
  • Support engineers to achieve trusted professional recognition
  • Join a purpose-driven, values-led organisation
  • Wellington-based | Flexible and inclusive workplace
Play a key role in helping engineers across Aotearoa gain professional recognition & advance their careers through a fair, trusted assessment process.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed fifteen days ago

Technical Resolution Agent - Auckland

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
Yearly
  • Ready to elevate customer experience?
  • Join Ricoh as a Technical Resolution Agent!
Technical Resolution Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed thirteen days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead the transformation that enables our future customer experience strategy
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's customer experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed seventeen days ago

Credit Solutions Specialist

at Madison Recruitment Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Centrally located – close to multiple public transport or paid parking options
  • Monday – Friday
  • Best Places to Work finalist for two consecutive years!
Experienced in collections or customer service? Join Finance Now and make a difference while growing your career
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed twenty four days ago

Customer Service Manager (B2C) - 6 Month Opportunity

at VEC LTD

This is a Contract/Temp job

Saint Johns, Auckland
  • Award-winning culture & opportunities!
  • Opportunity to lead and take ownership!
  • High-trust, autonomous environment!
Make your mark with one of NZ's leading retail brands!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed eight days ago

Customer Services Team Lead

at Fulton Hogan

This is a Full time job

Auckland
  • Competitive Salary + REAL Benefits
  • Ongoing Training + Development Opportunities
  • No Ivory Towers. Just Smart People Doing Good Work Together
Lead a busy customer service team, coordinate workflows, resolve issues fast, and lift service performance in a fast-moving environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed twenty hours ago

Team Manager, Centralised Services

at Ministry of Justice

This is a Full time job

Wellington Central, Wellington
Ensure the effective and efficient operation of the Centralised Services, delivering high-quality customer service to the public
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
20h ago
Listed one day ago

Site Operations Coordinator

at H J Asmuss & Co Ltd

This is a Full time job

Hamilton Central, Waikato
  • Competitive salary
  • Supportive leadership that values safety and teamwork
  • Awesome benefits
Fantastic opportunity for a motivated and capable individual to join our Waikato team at our Hamilton Site.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed twenty seven days ago

Head of Customer ANZ

at Tribe (New Zealand) Limited

This is a Full time job

Avondale, Auckland
Competitive salary, hybrid working, great culture!
  • Flexible working, convenient office location, competitive salary
  • Drive smarter processes, better workflows and stronger team engagement
  • Be part of a growing SaaS business with a strong people-first culture
Shape the future of a specialist ANZ customer function at a company redefining what HR looks like for small and medium businesses!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
Listed twenty five days ago

Recoveries Administrator

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Recoveries Administrator
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed fourteen days ago

Relationship Specialist

at Apex Advice

This is a Contract/Temp job

Mount Eden, Auckland
  • Join a growing business
  • Learn from a supportive, collaborative and knowledgeable team
  • Central suburbs location
We are looking for a full time Relationship Specialist to join our growing team based in our Mount Eden office in Auckland on a fixed term contract.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed two days ago

Senior Client Services Executive

at CMC Markets
Be an early applicant

This is a Full time job

Auckland CBD, Auckland
  • Provide excellent customer support via phone, email and live web chat.
  • Upskill through high-quality training
  • Enjoy extra leave, wellbeing perks, $0 staff trading, and a supportive team.
Grow your career as a Senior Client Services Executive, building on your experience with a global leader and unlocking opportunities to progress.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed four days ago

Domestic Insurance Broking Opportunity

at Gallagher Insurance

This is a Full time job

Hamilton Central, Waikato
Base + Kiwisaver + Discounted Life Insurance
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Various Wellbeing initiatives, discounted insurances + career growth support
Engage with clients via phone & email to understand their needs & provide tailored insurance coverage for their personal assets such as home, car etc.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed three days ago

Recoveries Officer

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Are you a proactive and organised professional?
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Elevate your career as a Recoveries Officer.
Be part of a dynamic team that encourages creativity and leverages cutting-edge technology to drive industry-leading solutions.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed eleven days ago

Pool Service Delivery and Sales Lead

at Humphreys Landscaping Limited

This is a Full time job

Auckland CBD, Auckland
  • Play a key role with real influence across our Pools Division
  • Combine technical expertise, operations, and sales
  • Join an award-winning leader in premium residential pools
Lead our Pool Service Division, driving sales, service delivery, and operational excellence in an award-winning, growing business.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
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