Protection Call Centre & Customer Service Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

Complaints Lead

This is a Contract/Temp job

Auckland(Hybrid)

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed four days ago

Patrol Officer | Tataki Auckland Unlimited

at Tātaki Auckland Unlimited

This is a Full time job

Auckland

$60,216k per annum

Join our Security team, all training provided
Meaningful role ensuring our city is safe
Foot in the door | Permanent | Full-time

Join our Security team, all training provided
Meaningful role ensuring our city is safe
Foot in the door | Permanent | Full-time

Help keep Auckland's iconic venues safe, welcoming, and well managed, with full training provided!

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

Listed thirteen days ago

Sales Representative

at AA Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Inbound calls for insurance, no cold calling
Up to 50% off car, home, and contents insurance
Great career progression opportunities

Inbound calls for insurance, no cold calling
Up to 50% off car, home, and contents insurance
Great career progression opportunities

Jump into a Sales Representative role where you bring the energy, help customers protect what matters and build real connections with Kiwis

subClassification: Sales - InboundSales - Inbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

13d ago

Listed three hours ago

Metro Info Agent

at Environment Canterbury

This is a Full time job

Christchurch Central, Canterbury

Life, and Income Protection Insurance

Provide information and advice at the first point of contact
Be part of a dynamic team helping to connect our region
Full Time | 37.5 hours per week

Provide information and advice at the first point of contact
Be part of a dynamic team helping to connect our region
Full Time | 37.5 hours per week

Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3h ago

Listed eleven days ago

Payments Officer

at ACC New Zealand

This is a Full time job

Auckland CBD, Auckland

Up to $60486 p.a.+ 9% Superannuation

Multiple permanent full-time roles
Based in Auckland, Wellington and Dunedin
Build your career in Payments with ACC

Multiple permanent full-time roles
Based in Auckland, Wellington and Dunedin
Build your career in Payments with ACC

Multiple roles available in Auckland, Wellington and Dunedin

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed thirteen days ago

Sales Representative

at AA Insurance

This is a Full time job

Hamilton Central, Waikato(Hybrid)

Inbound calls for insurance, no cold calling
Up to 50% off car, home, and contents insurance
Ongoing learning opportunities for professional and self-development

Inbound calls for insurance, no cold calling
Up to 50% off car, home, and contents insurance
Ongoing learning opportunities for professional and self-development

Jump into a Sales Representative role where you bring the energy, help customers protect what matters and build real connections with Kiwis

subClassification: Sales - InboundSales - Inbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

13d ago

Listed three hours ago

Metro Info Agent (Part-Time)

at Environment Canterbury

This is a Part time job

Christchurch Central, Canterbury

Life, and Income Protection Insurance

Provide information and advice at the first point of contact
Be part of a dynamic team helping to connect our region
Part Time | 25 hours per week - Monday to Friday

Provide information and advice at the first point of contact
Be part of a dynamic team helping to connect our region
Part Time | 25 hours per week - Monday to Friday

Help customers make the most of the Metro Network and contribute to a healthy thriving network in this rewarding frontline role

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3h ago

Listed six hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6h ago

Listed twenty two days ago

Customer Service Representative

at PGG Wrightson Seeds

This is a Full time job

Mangere Bridge, Auckland

From $60K + paid health, life & income insurance

Mangare Bridge, on site role, parking available.
Customer interaction, think on your feet, interface with the warehouse.
Great benefits, growth opportunities, and a supportive team culture.

Mangare Bridge, on site role, parking available.
Customer interaction, think on your feet, interface with the warehouse.
Great benefits, growth opportunities, and a supportive team culture.

PGG Wrightson Turf seek a welcoming person with a can do attitude to join our team. Skilled with systems & keen to learn about Turf - apply now.

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

22d ago

Listed eleven days ago

Payments Assessor

at ACC New Zealand

This is a Full time job

Hamilton Central, Waikato

+ 9% Superannuation

Multiple permanent full-time roles
Based in Hamilton and Dunedin
Build your career in Payments with ACC

Multiple permanent full-time roles
Based in Hamilton and Dunedin
Build your career in Payments with ACC

Multiple roles based in Dunedin and Hamilton

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed one day ago

Inbound Consultant

at FMG

This is a Full time job

Palmerston North Central, Manawatu

Competitive salary, 37.5 hour work week
Benefits such as life insurance, wellbeing leave, give back days and more
On-going development, learning and career progression opportunities

Competitive salary, 37.5 hour work week
Benefits such as life insurance, wellbeing leave, give back days and more
On-going development, learning and career progression opportunities

FMG are looking for Service Superstars to join our Service Centre as Inbound Consultants, based in Palmerston North.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed twenty days ago

Faults Services Coordinator

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland

Competitive salary and great benefits!

A unique opportunity to join the Watercare team.
Competitive salary and great benefits on offer!
Must be available for rostered shifts, Mon-Sun

A unique opportunity to join the Watercare team.
Competitive salary and great benefits on offer!
Must be available for rostered shifts, Mon-Sun

We have an exciting opportunity for a customer orientated person to join the team as one of our Faults Services Coordinators.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

20d ago

Listed six hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Christchurch, Canterbury(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6h ago

Listed six hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6h ago

Listed eleven days ago

Payments Officer

at ACC New Zealand

This is a Full time job

Wellington Central, Wellington

Up to $60486 p.a.+ 9% Superannuation

Multiple permanent full-time roles
Based in Auckland, Wellington and Dunedin
Build your career in Payments with ACC

Multiple permanent full-time roles
Based in Auckland, Wellington and Dunedin
Build your career in Payments with ACC

Multiple roles available in Auckland, Wellington and Dunedin

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed six hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Hamilton, Waikato(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6h ago

Listed fourteen days ago

Team Leader

at ACC New Zealand

This is a Full time job

Hamilton, Waikato

$101287 - $131077 p.a. + 9% Superannuation

Lead and grow a team supporting clients through their recovery journey
Coach, develop, and engage people to deliver consistent, high quality outcomes
Influence service improvement as part of a collaborative leadership team

Lead and grow a team supporting clients through their recovery journey
Coach, develop, and engage people to deliver consistent, high quality outcomes
Influence service improvement as part of a collaborative leadership team

Lead a team supporting clients through recovery, building capability and performance while contributing to service improvement and better outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

14d ago

Listed twenty six days ago

Customer Service (Measure & Fit Technician)

at NetYourJob

Expiring soon

This is a Full time job

Trentham, Wellington

Monday - Friday 8:30am - 5pm
Be part of a growing and friendly dynamic team
Competitive salary package on offer

Monday - Friday 8:30am - 5pm
Be part of a growing and friendly dynamic team
Competitive salary package on offer

Full-time role is based in our Trentham office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

26d ago

Listed four days ago

Quality and Engagement Manager

at Genesis

This is a Full time job

Hamilton Central, Waikato

Competitive salary + generous benefits

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

Listed twelve days ago

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

12d ago

Listed six days ago

Recoveries Administrator

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland

Be part of a dynamic and forward-thinking team that encourages creativity.
Play a pivotal role in shaping the success of our company
Elevate your career as a Recoveries Administrator

Be part of a dynamic and forward-thinking team that encourages creativity.
Play a pivotal role in shaping the success of our company
Elevate your career as a Recoveries Administrator

If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.

subClassification: CollectionsCollections

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed eleven days ago

Payments Assessor

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago

+ 9% Superannuation

Multiple permanent full-time roles
Based in Hamilton and Dunedin
Build your career in Payments with ACC

Multiple permanent full-time roles
Based in Hamilton and Dunedin
Build your career in Payments with ACC

Multiple roles based in Dunedin and Hamilton

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

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