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Customer Care Team Leader

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
Annual salary + 12-month review
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

National Customer Service Manager

at PGG Wrightson Seeds

This is a Full time job

Lincoln, Canterbury
$120,000 – $140,000 per year
  • Comprehensive benefits package and salary commensurate with experience
  • Global Reach: Collaborate across Oceania and the wider DLF Network
  • Own and develop the customer services function
  • Comprehensive benefits package and salary commensurate with experience
  • Global Reach: Collaborate across Oceania and the wider DLF Network
  • Own and develop the customer services function
Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business
Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed two days ago

Customer Care Team Leader

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
Annual salary + 12-month review
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed ten days ago

National Customer Service Manager

at PGG Wrightson Seeds

This is a Full time job

Lincoln, Canterbury
$120,000 – $140,000 per year
  • Comprehensive benefits package and salary commensurate with experience
  • Global Reach: Collaborate across Oceania and the wider DLF Network
  • Own and develop the customer services function
  • Comprehensive benefits package and salary commensurate with experience
  • Global Reach: Collaborate across Oceania and the wider DLF Network
  • Own and develop the customer services function
Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business
Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed eighteen days ago

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed seventeen days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed eleven days ago

Customer Success Team Manager

at PageProof

This is a Full time job

Birkenhead, Auckland
We’re on a mission to make review and approval effortless. PageProof is used by boutique creative agencies through to the biggest global brands.
We’re on a mission to make review and approval effortless. PageProof is used by boutique creative agencies through to the biggest global brands.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed more than thirty days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
30d+ ago
Listed twenty one days ago

Customer Success (CX) Specialist

at FNZ Services (NZ) Limited

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed twenty two days ago

Contact Centre Manager

at 4Mile Pty Ltd

This is a Full time job

Wellington Central, Wellington
$85,000 – $100,000 per year
  • Central Location
  • Friendly work environment
  • Exciting opportunity to join a growing business
  • Central Location
  • Friendly work environment
  • Exciting opportunity to join a growing business
Immediate Start
Immediate Start
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed four days ago

Senior Customer Resolutions Specialist

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
Bring your empathy, judgment, analysis & influence to resolve issues that genuinely matter to our people, and drive systemic change and growth.
Bring your empathy, judgment, analysis & influence to resolve issues that genuinely matter to our people, and drive systemic change and growth.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed nineteen days ago

Customer Experience Team Leader

at Resero NZ Ltd

This is a Full time job

Twyford, Hawkes Bay
Be the friendly face of Furnware Australia as our Customer Experience Team Leader, supporting deliveries, customers, & our NZ & Australian sales team.
Be the friendly face of Furnware Australia as our Customer Experience Team Leader, supporting deliveries, customers, & our NZ & Australian sales team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed eleven days ago

Customer Service Manager

at New World

This is a Full time job

Te Atatu Peninsula, Auckland
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed five days ago

Fleet Services Team Leader

at Custom Fleet

This is a Full time job

Auckland CBD, Auckland
$80,000 – $90,000 per year
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twenty six days ago

Technical Resolution Agent (6-month Fixed Term Parental Leave Cover)

at Ricoh New Zealand Ltd
Expiring soon

This is a Full time job

Auckland(Hybrid)
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
Technical Resolutions Agent
Technical Resolutions Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed twelve days ago

Customer Lifecycle Lead

at Trade Me

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed three days ago

Candidate Service Representative

at ASPEQ Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Work for a globally recognised organisation with a great culture
  • Be part of a collaborative and versatile team
  • Partake in a hybrid working model
  • Work for a globally recognised organisation with a great culture
  • Be part of a collaborative and versatile team
  • Partake in a hybrid working model
Provide day-to-day timely and accurate support/advice to various stakeholders both from inside and outside the organisation.
Provide day-to-day timely and accurate support/advice to various stakeholders both from inside and outside the organisation.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed twelve days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Wellington Central, Wellington
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
Recruited byHope Fairless-Smith
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twelve days ago

Client Services Manager

at Red Badge

This is a Full time job

Auckland CBD, Auckland
Base Salary + Car + Bonus
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed sixteen days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed fifteen days ago

Head of Structured Recoveries

at KINGS RECRUITMENT LTD

This is a Full time job

Avondale, Auckland
$140,000 – $150,000 per year
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed twenty days ago

Technical Resolution Agent

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
Technical Resolution Agent
Technical Resolution Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed seventeen days ago

Head of Customer Connection

at INSIDE Recruitment

This is a Full time job

Wellington
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed twenty three days ago

Customer Service Manager

at FINEST FLOORING LIMITED

This is a Full time job

Auckland CBD, Auckland
$36 – $40 per hour
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed eighteen days ago

BNT Whangarei - Assistant Branch Manager

at Bapcor Automotive NZ

This is a Full time job

Whangarei Central, Northland
Join BNT Whangarei as an Assistant Branch Manager, leading a diverse team and driving branch success.
Join BNT Whangarei as an Assistant Branch Manager, leading a diverse team and driving branch success.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed eleven days ago

Customer Service (Measure & Fit Technician)

at NetYourJob

This is a Full time job

Trentham, Wellington
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
Full-time role is based in our Trentham office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
Full-time role is based in our Trentham office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed eighteen days ago

Customer Service (Measure & Fit Technician)

at NetYourJob

This is a Full time job

Albany, Auckland
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
Full-time role is based in our Auckland office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
Full-time role is based in our Auckland office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed two days ago

Host Lead | Pou Tiaki Lead - Walter Nash Centre

at Hutt City Council
Be an early applicant

This is a Full time job

Lower Hutt, Wellington
Well Being Benefits + Flexible Working Options
  • Lead a vibrant, multi-use community hub delivering sport, events and services
  • Fixed-term leadership role with real impact in a busy, people-focused environmen
  • Join a supportive team and build strong connections across community groups
  • Lead a vibrant, multi-use community hub delivering sport, events and services
  • Fixed-term leadership role with real impact in a busy, people-focused environmen
  • Join a supportive team and build strong connections across community groups
Lead a busy community facility, supporting sport, events and services. Fixed-term leadership role at Walter Nash Centre, Tue–Sat evenings.
Lead a busy community facility, supporting sport, events and services. Fixed-term leadership role at Walter Nash Centre, Tue–Sat evenings.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed four days ago

Contact Centre Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed nine days ago

Senior Customer Care Administrator

at Graham Consulting Christchurch

This is a Full time job

Christchurch, Canterbury
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Recruited byHannah Barclay
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed ten days ago

Team Lead L1 Kaihautū ā-kapa

at Inland Revenue

This is a Contract/Temp job

Invercargill Central, Southland
  • Full-time, fixed-term opportunity
  • Invercargill Based
  • Full-time, fixed-term opportunity
  • Invercargill Based
We have a 12-month, fixed-term opportunity for a Team Lead Level 1, Customer Compliance Service - Individuals in Invercargill.
We have a 12-month, fixed-term opportunity for a Team Lead Level 1, Customer Compliance Service - Individuals in Invercargill.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed twenty three days ago

Customer Service Team Leader

at Graham Consulting Christchurch

This is a Full time job

Christchurch, Canterbury
Competitive salary + growth opportunities
  • Lead and develop a high-performing customer service team
  • Competitive salary + growth opportunities
  • Join a respected and expanding New Zealand business
  • Lead and develop a high-performing customer service team
  • Competitive salary + growth opportunities
  • Join a respected and expanding New Zealand business
Hands-on leadership role leading a B2C customer service team. Drive service excellence in a product-based, fast-moving environment.
Hands-on leadership role leading a B2C customer service team. Drive service excellence in a product-based, fast-moving environment.
Recruited byKelly Scammell
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
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