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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Outbound Lead Rep

at Future Skills
Immediate start

This is a Full time job

Manukau, Auckland
$65,000 – $70,000 per year
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed fourteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed fourteen days ago

Outbound Lead Rep

at Future Skills
Immediate start

This is a Full time job

Manukau, Auckland
$65,000 – $70,000 per year
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed two hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed two hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Christchurch, Canterbury(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed two hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed two hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Hamilton, Waikato(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
2h ago
Listed twenty five days ago

Tauira Journey Representative

at Te Wānanga o Aotearoa
Expiring soon

This is a Full time job

Te Awamutu, Waikato
$52867 - $58742
  • Fixed Term position until 31st July 2026
  • 37.5 hour per week
  • Free on-site carparking
  • Fixed Term position until 31st July 2026
  • 37.5 hour per week
  • Free on-site carparking
Are you passionate about educational support and fostering holistic learning experiences?
Are you passionate about educational support and fostering holistic learning experiences?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed five days ago

Managed Services Specialist

at Inde Technology

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed thirteen days ago

Manager, OSPRI Support

at OSPRI

This is a Full time job

Wellington Central, Wellington(Hybrid)
Full-Time, Fixed Term
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed thirteen days ago

Events & Venues Workforce Coordinator

at Red Badge

This is a Full time job

Upper Riccarton, Canterbury
Competitive salary with weekly pay
  • Competitive Pay
  • Development Opportunities
  • Benefits with multiple retailers and wellbeing providers
  • Competitive Pay
  • Development Opportunities
  • Benefits with multiple retailers and wellbeing providers
Come join one of NZ's leading security companies and contribute to some of the largest events happening throughout the country.
Come join one of NZ's leading security companies and contribute to some of the largest events happening throughout the country.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed three days ago

Quality and Engagement Manager

at Genesis

This is a Full time job

Hamilton Central, Waikato
Competitive salary + generous benefits
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed twelve days ago

Customer Care Lead

at Wellington Water Limited

This is a Full time job

Petone, Wellington(Hybrid)
  • Lead a high-performing customer care team
  • Shape consistent, high-quality customer experiences
  • Based in Petone near shops and cafes
  • Lead a high-performing customer care team
  • Shape consistent, high-quality customer experiences
  • Based in Petone near shops and cafes
Lead a high-performing customer care team, drive service excellence, and shape seamless customer experiences for Wellington's communities.
Lead a high-performing customer care team, drive service excellence, and shape seamless customer experiences for Wellington's communities.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed six days ago

Customer Support Team Lead

at Tait International Ltd

This is a Full time job

Christchurch Central, Canterbury
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty seven days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024
Expiring soon

This is a Full time job

Wellington Central, Wellington
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
Recruited byHope Fairless-Smith
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed fourteen days ago

Team Leader

at ACC New Zealand

This is a Full time job

Hamilton, Waikato
$101287 - $131077 p.a. + 9% Superannuation
  • Lead and grow a team supporting clients through their recovery journey
  • Coach, develop, and engage people to deliver consistent, high quality outcomes
  • Influence service improvement as part of a collaborative leadership team
  • Lead and grow a team supporting clients through their recovery journey
  • Coach, develop, and engage people to deliver consistent, high quality outcomes
  • Influence service improvement as part of a collaborative leadership team
Lead a team supporting clients through recovery, building capability and performance while contributing to service improvement and better outcomes.
Lead a team supporting clients through recovery, building capability and performance while contributing to service improvement and better outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed eleven days ago

Payments Assessor

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
+ 9% Superannuation
  • Multiple permanent full-time roles
  • Based in Hamilton and Dunedin
  • Build your career in Payments with ACC
  • Multiple permanent full-time roles
  • Based in Hamilton and Dunedin
  • Build your career in Payments with ACC
Multiple roles based in Dunedin and Hamilton
Multiple roles based in Dunedin and Hamilton
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
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