Process Transformation Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

Customer Experience Improvement Lead

This is a Contract/Temp job

6 Month Fixed Term Contract
Experience increasing customer advocacy, measured by improved NPS
Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub

6 Month Fixed Term Contract
Experience increasing customer advocacy, measured by improved NPS
Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub

Enable nib to become a truly customer-centric, digitally enabled organisation by continually improving the end-to-end experience for our members.

subClassification: Business/Systems AnalystsBusiness/Systems Analysts

classification: Information & Communication Technology(Information & Communication Technology)

Featured

This is a featured job

Head of Commercial Delivery

at Smart Environmental

This is a Full time job

Auckland CBD, Auckland

Lead the end to end delivery of major commercial and operational programmes
Partner with the GM Commercial and operational leaders
Work at the intersection of strategy and execution

Lead the end to end delivery of major commercial and operational programmes
Partner with the GM Commercial and operational leaders
Work at the intersection of strategy and execution

This newly created leadership role focuses on turning commercial growth into safe, reliable and scalable operational delivery.

subClassification: ManagementManagement

classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)

Featured

Listed ten days ago

Business Analyst / Operational Excellence & AI Enablement Consultant

at Quanton Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$105,000 – $130,000 per year

We’re looking for a sharp, motivated Consultant to join our Auckland-based operational excellence and AI Advisory practice.

subClassification: Management & Change ConsultingManagement & Change Consulting

classification: Consulting & Strategy(Consulting & Strategy)

10d ago

Listed four days ago

Business Improvement Lead – Member Services

at Southern Cross Health Society

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Lead and coach a high-performing improvement team
Deliver process, people, and technology improvements using data insights
Embed continuous improvement and drive sustainable, customer-focused change

Lead and coach a high-performing improvement team
Deliver process, people, and technology improvements using data insights
Embed continuous improvement and drive sustainable, customer-focused change

Lead business improvement to transform Member Services, driving smarter processes, better experiences, and sustained operational performance.

subClassification: OtherOther

classification: Insurance & Superannuation(Insurance & Superannuation)

4d ago

Listed nine hours ago

Business Process Lead

at Starfish Consulting

Be an early applicant

This is a Contract/Temp job

Christchurch, Canterbury

Business

subClassification: Business/Systems AnalystsBusiness/Systems Analysts

classification: Information & Communication Technology(Information & Communication Technology)

9h ago

Listed ten days ago

Change Manager

at Millennium Hotels and Resorts

This is a Contract/Temp job

Auckland CBD, Auckland

Lead change for a major Microsoft Dynamics 365 transformation
Shape adoption, readiness and communications across a multi-site business
Auckland-based 6 month project role with senior stakeholder exposure

Lead change for a major Microsoft Dynamics 365 transformation
Shape adoption, readiness and communications across a multi-site business
Auckland-based 6 month project role with senior stakeholder exposure

Lead the people side of a major business transformation across our New Zealand hotel network.

subClassification: Management & Change ConsultingManagement & Change Consulting

classification: Consulting & Strategy(Consulting & Strategy)

10d ago

Listed fourteen days ago

Head of Programme Management Office

at Craigs Investment Partners

This is a Full time job

Auckland CBD, Auckland

Join a multi-award winning investment advisory firm
Flexible on location Tauranga, Auckland, Hamilton
Demonstrate your business leadership through this vital PMO role

Join a multi-award winning investment advisory firm
Flexible on location Tauranga, Auckland, Hamilton
Demonstrate your business leadership through this vital PMO role

Are you an experienced leader in Programme Management Office leading transformational change? Apply now!

subClassification: Programme & Project ManagementProgramme & Project Management

classification: Information & Communication Technology(Information & Communication Technology)

14d ago

Listed ten hours ago

Senior Business Analyst

at Absolute IT Limited

This is a Full time job

Auckland Airport, Auckland(Hybrid)

$135k-$150k depending on experience

Own end-to-end business process optimisation across core commercial systems
Flexible working with great benefits
Hybrid role based in Airport Oaks with strong internal influence

Own end-to-end business process optimisation across core commercial systems
Flexible working with great benefits
Hybrid role based in Airport Oaks with strong internal influence

Senior BA driving process improvement, system optimisation, and user adoption across NZ/US operations to deliver scalable solutions

subClassification: Business/Systems AnalystsBusiness/Systems Analysts

classification: Information & Communication Technology(Information & Communication Technology)

10h ago

Listed twelve days ago

Senior BA - Change

at Talent Vault Ltd

This is a Contract/Temp job

Auckland(Hybrid)

Urgent start
Digital transformation programme
Hybrid Work, competitive rates

Urgent start
Digital transformation programme
Hybrid Work, competitive rates

Experienced BA with change capability needed for healthcare transformation project. Strong stakeholder and Change skills essential.

subClassification: Business/Systems AnalystsBusiness/Systems Analysts

classification: Information & Communication Technology(Information & Communication Technology)

12d ago

Listed thirteen hours ago

Business Unit Manager

at Cohesion Consulting NZ Limited

This is a Full time job

Christchurch, Canterbury

Leadership role overseeing a technically diverse manufacturing site
Full business accountability across operations, people, customers and financial
Join a market-leading manufacturing business

Leadership role overseeing a technically diverse manufacturing site
Full business accountability across operations, people, customers and financial
Join a market-leading manufacturing business

Lead a complex manufacturing operation through its next phase of transformation.

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager

classification: CEO & General Management(CEO & General Management)

13h ago

Listed eleven hours ago

Delivery Lead

at Kiwibank

Expiring soon

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)

Great benefits and focus on wellbeing

Meaningful fixed term role delivering outcomes that make a real difference
Strong work life balance with flexibility that supports how you live and work
A supportive team culture where people feel valued and included

Meaningful fixed term role delivering outcomes that make a real difference
Strong work life balance with flexibility that supports how you live and work
A supportive team culture where people feel valued and included

Drive meaningful people initiatives and shape real outcomes, with flexibility and balance that support how you live and work

subClassification: Programme & Project ManagementProgramme & Project Management

classification: Information & Communication Technology(Information & Communication Technology)

11h ago

Listed one day ago

Manager of Service Transformation

at Spectrum Foundation

This is a Full time job

Greenlane, Auckland

Hybrid role + Company car

Company car
Flexible working
Make a difference in the lives of New Zealanders living with disabilities

Company car
Flexible working
Make a difference in the lives of New Zealanders living with disabilities

Lead transformation. Enable change. Strengthen future service delivery

subClassification: Aged & Disability SupportAged & Disability Support

classification: Community Services & Development(Community Services & Development)

1d ago

Listed twelve days ago

Head of Commercial Delivery

at Smart Environmental

This is a Full time job

Auckland CBD, Auckland

Lead the end to end delivery of major commercial and operational programmes
Partner with the GM Commercial and operational leaders
Work at the intersection of strategy and execution

Lead the end to end delivery of major commercial and operational programmes
Partner with the GM Commercial and operational leaders
Work at the intersection of strategy and execution

This newly created leadership role focuses on turning commercial growth into safe, reliable and scalable operational delivery.

subClassification: ManagementManagement

classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)

12d ago

Listed ten hours ago

Customer Experience Improvement Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)

6 Month Fixed Term Contract
Experience increasing customer advocacy, measured by improved NPS
Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub

6 Month Fixed Term Contract
Experience increasing customer advocacy, measured by improved NPS
Enjoy hybrid work with home-office flexibility; 1-day/week in the Auckland hub

Enable nib to become a truly customer-centric, digitally enabled organisation by continually improving the end-to-end experience for our members.

subClassification: Business/Systems AnalystsBusiness/Systems Analysts

classification: Information & Communication Technology(Information & Communication Technology)

10h ago

Listed seven hours ago

CRM/Salesforce Transformation Programme

at TalentNow!

This is a Full time job

Auckland

Lead complex enterprise CRM transformation initiatives
Excellent base salary on offer for those who meet the criteria outlined
Work for a leading IT consultancy with a global footprint

Lead complex enterprise CRM transformation initiatives
Excellent base salary on offer for those who meet the criteria outlined
Work for a leading IT consultancy with a global footprint

Lead enterprise Salesforce & CRM transformation programmes in Auckland across delivery, functional & programme leadership roles.

subClassification: Programme & Project ManagementProgramme & Project Management

classification: Information & Communication Technology(Information & Communication Technology)

7h ago

Listed one day ago

National Manager Service Delivery

at Spectrum Foundation

This is a Full time job

Greenlane, Auckland

Hybrid role + Company car

Company car
Flexible working
Competitive remuneration + flexible working

Company car
Flexible working
Competitive remuneration + flexible working

Lead, Drive performance and Deliver service excellence in a newly created role!

subClassification: ManagementManagement

classification: Community Services & Development(Community Services & Development)

1d ago

Listed six days ago

AI Adoption and Change Lead

at New Zealand Customs Service

This is a Full time job

Wellington Central, Wellington

Competitive salary - 3 extra Customs leave days

Lead and champion the adoption of artificial intelligence (AI)
Work in a friendly and inclusive team environment.
Wellington based permanent position, only minutes from the Railway station.

Lead and champion the adoption of artificial intelligence (AI)
Work in a friendly and inclusive team environment.
Wellington based permanent position, only minutes from the Railway station.

Lead and champion the adoption of artificial intelligence (AI) and emerging technologies across Customs to improve how we work.

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

6d ago

Listed fourteen hours ago

Senior Planning & Performance Manager

at Foodstuffs North Island Ltd

This is a Full time job

Auckland Airport, Auckland(Hybrid)

Deep understanding of retail operations, store economics & performance drivers?
Lead the end-to-end retail planning & performance framework
Focus on aligning strategy & long term plans with here and now execution

Deep understanding of retail operations, store economics & performance drivers?
Lead the end-to-end retail planning & performance framework
Focus on aligning strategy & long term plans with here and now execution

Pivotal role connecting retail strategy with day-to-day execution - you’ll lead the planning and performance discipline across retail operations

subClassification: Management - Area/Multi-siteManagement - Area/Multi-site

classification: Retail & Consumer Products(Retail & Consumer Products)

14h ago

Listed three days ago

Transformation Project & Change Manager

at Allevia Hospitals

This is a Contract/Temp job

Epsom, Auckland

Competitive remuneration & employee benefits

Fixed term, full-time role, convenient central location, free parking
Collaborative working & learning environment with fantastic wellbeing support
Comprehensive Employee Assistance Programme

Fixed term, full-time role, convenient central location, free parking
Collaborative working & learning environment with fantastic wellbeing support
Comprehensive Employee Assistance Programme

Experienced Transformation Project & Change Manager required full-time, fixed term for 12 months contract to lead surgical theatre systems change

subClassification: OtherOther

classification: Healthcare & Medical(Healthcare & Medical)

3d ago

Listed thirteen days ago

Finance Systems & Digital Transformation Manager

at Absolute IT Limited

This is a Full time job

Christchurch, Canterbury

Own and modernise core digital and finance systems
Drive efficiencies, compliance and solutions to support business needs
Great culture driven by team values, accountability and safety

Own and modernise core digital and finance systems
Drive efficiencies, compliance and solutions to support business needs
Great culture driven by team values, accountability and safety

Lead the modernisation of finance systems, driving automation, data quality and scalable digital change across a complex business.

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

13d ago

Listed ten hours ago

Senior Project Manager

at Expert360

Be an early applicant

This is a Full time job

Wellington Central, Wellington(Hybrid)

Permanent role | Long-term
Hybrid working arrangements available
Key skills: Treasury Better Business Case & Gateway Process

Permanent role | Long-term
Hybrid working arrangements available
Key skills: Treasury Better Business Case & Gateway Process

Lead a high-profile project in the digital public sector - a permanent role with long-term impact through to 2032

subClassification: Programme & Project ManagementProgramme & Project Management

classification: Information & Communication Technology(Information & Communication Technology)

10h ago

Listed ten days ago

Business Improvement Specialist, Service Delivery

at Enable New Zealand

This is a Full time job

Palmerston North Central, Manawatu

Lead initiatives that transform service delivery and performance
Drive measurable gains across cost, quality and productivity
Partner with leaders and teams to deliver impactful, sustainable improvements

Lead initiatives that transform service delivery and performance
Drive measurable gains across cost, quality and productivity
Partner with leaders and teams to deliver impactful, sustainable improvements

We are looking for an experienced and motivated Business Improvement Specialist, Service Delivery to lead continuous improvement initiatives...

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

10d ago

Listed five days ago

Commercial & Systems Transformation Lead (6-month contract)

at Parliamentary Service

This is a Contract/Temp job

Wellington Central, Wellington

6-Month full time contract engagement, Wellington CBD.
High-impact transformation role with strong visibility.
Join a dynamic team where high energy, pace & impact go hand-in-hand.

6-Month full time contract engagement, Wellington CBD.
High-impact transformation role with strong visibility.
Join a dynamic team where high energy, pace & impact go hand-in-hand.

6-Month contract to review, redesign and improve reporting, costing and pricing across a complex hospitality and events operation.

subClassification: Analysis & ReportingAnalysis & Reporting

classification: Banking & Financial Services(Banking & Financial Services)

5d ago

Listed eight hours ago

Technology Partner Manager

at Contact Energy

Be an early applicant

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Strengthen commercial governance to lift partner accountability and performance
Build trusted relationships that drive better capability, delivery and outcomes
Identify and deliver commercial improvements that maximise value and reduce cost

Strengthen commercial governance to lift partner accountability and performance
Build trusted relationships that drive better capability, delivery and outcomes
Identify and deliver commercial improvements that maximise value and reduce cost

Lead strategic technology partnerships and lift vendor performance to deliver faster, smarter outcomes for Contact

subClassification: ManagementManagement

classification: Information & Communication Technology(Information & Communication Technology)

8h ago

Listed ten days ago

Technology & Process Trainer - 6 months fixed term contract

at Millennium Hotels and Resorts

This is a Contract/Temp job

Auckland CBD, Auckland

Lead practical training for a major Microsoft Dynamics 365 transformation
Auckland-based 6 month project role with real impact across our business
Shape learning for a diverse, multi-site hotel workforce

Lead practical training for a major Microsoft Dynamics 365 transformation
Auckland-based 6 month project role with real impact across our business
Shape learning for a diverse, multi-site hotel workforce

Help shape training for a major systems transformation across our New Zealand hotel network.

subClassification: Training & DevelopmentTraining & Development

classification: Human Resources & Recruitment(Human Resources & Recruitment)

10d ago

Listed fourteen hours ago

Retail Portfolio Manager

at Foodstuffs North Island Ltd

Be an early applicant

This is a Full time job

Auckland Airport, Auckland(Hybrid)

Senior leadership opportunity in newly formed team
Shape, prioritise & sequence initiatives based on strategic alignment
Champion consistent portfolio standards, tools & continuous improvement

Senior leadership opportunity in newly formed team
Shape, prioritise & sequence initiatives based on strategic alignment
Champion consistent portfolio standards, tools & continuous improvement

This is a key strategic role accountable for shaping, prioritising, and governing the retail change portfolio.

subClassification: Management - Area/Multi-siteManagement - Area/Multi-site

classification: Retail & Consumer Products(Retail & Consumer Products)

14h ago

Listed nineteen days ago

Operational Readiness and Transition Specialist

at Auckland Airport

This is a Full time job

Auckland CBD, Auckland

Fixed-term role until December 2029
Excellent Team environment and a supportive manager
Role with true project ownership

Fixed-term role until December 2029
Excellent Team environment and a supportive manager
Role with true project ownership

Bring your project management and process improvement skills to AKL. Bridge the gap between construction delivery and operational takeover.

subClassification: Management & Change ConsultingManagement & Change Consulting

classification: Consulting & Strategy(Consulting & Strategy)

19d ago

Listed seven days ago

Shift Production Supervisor – Food Manufacturing

at New Zealand Starch Ltd

This is a Full time job

Penrose, Auckland

Lead high-performing production teams in one of New Zealand’s most complex food manufacturing operations while playing a key role in driving safety.

subClassification: Team Leaders/SupervisorsTeam Leaders/Supervisors

classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)

7d ago

Listed five days ago

Senior Customer Experience Strategist

at Air New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Work on exciting projects and deliver exceptional experiences for our customers.
Get access to unlimited learning and development opportunities.
Discounted staff travel for you, your friends, and whānau.

Work on exciting projects and deliver exceptional experiences for our customers.
Get access to unlimited learning and development opportunities.
Discounted staff travel for you, your friends, and whānau.

Join us and shape the future of customer experience at one of New Zealand's most iconic brands.

subClassification: OtherOther

classification: Consulting & Strategy(Consulting & Strategy)

5d ago

Listed three days ago