131 ombudsman jobs in New Zealand

From $96,671

26 days annual leave
Support union members during challenging times
Work as part of a supportive team

26 days annual leave
Support union members during challenging times
Work as part of a supportive team

Work in a supportive team ensuring members have the most accurate advice possible when they call or email in to the team.

subClassification: Industrial & Employee RelationsIndustrial & Employee Relations

classification: Human Resources & Recruitment(Human Resources & Recruitment)

Featured

This is a featured job

Governance & Legal Workstream Lead – Establishment Programme

at HRConsult Ltd

This is a Contract/Temp job

Whangarei Central, Northland(Hybrid)

Be part of building a new entity from the ground up
A great career assignment
Shape the governance and legal structure of Northland Waters

Be part of building a new entity from the ground up
A great career assignment
Shape the governance and legal structure of Northland Waters

A great opportunity to be in at the ground level to shape the governance and legal structures for a critical entity for Northland.

subClassification: GovernmentGovernment

classification: Government & Defence(Government & Defence)

Featured

Listed fourteen days ago

Advisor - Operational Policy and Practice

at Office of the Ombudsman

This is a Full time job

Permanent position based in our Wellington Office
Support the development and implementation of quality assurance processes
Support the development and maintenance of operational practice guidance

Permanent position based in our Wellington Office
Support the development and implementation of quality assurance processes
Support the development and maintenance of operational practice guidance

Permanent opportunity in our newly established Operational Policy and Practice team.

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

14d ago

Listed eleven days ago

Business Services Administrator

at Office of the Ombudsman

This is a Full time job

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

Are you an administrator super star?
A varied role with no one day the same
A permanent, full-time opportunity in our Wellington Office

Are you an administrator super star?
A varied role with no one day the same
A permanent, full-time opportunity in our Wellington Office

This is a permanent position based in our Wellington Office supporting the wider organisations day to day functions

subClassification: Administrative AssistantsAdministrative Assistants

classification: Administration & Office Support(Administration & Office Support)

11d ago

Listed four days ago

Complaints Specialist

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$70,000-$80,000 per annum pending experience

Meaningful work protecting consumer rights across Aotearoa
Multiple permanent roles: Assessor and Senior Assessor levels
Hybrid flexibility + based in Auckland OR Wellington offices

Meaningful work protecting consumer rights across Aotearoa
Multiple permanent roles: Assessor and Senior Assessor levels
Hybrid flexibility + based in Auckland OR Wellington offices

Assess, analyse, and resolve complex complaints with fairness and care in a values-driven, professional environment

Recruited byCharly Jones

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

4d ago

Listed ten days ago

Manager Complaints, Incidents and Enforcement

at Education Review Office

This is a Full time job

Auckland CBD, Auckland

Lead national complaints and enforcement functions
Drive consistency, integrity, and quality of regulatory responses
Leadership role influencing system accountability

Lead national complaints and enforcement functions
Drive consistency, integrity, and quality of regulatory responses
Leadership role influencing system accountability

Join an organisation contributing to meaningful outcomes to improve learning for children and young people across Aotearoa New Zealand.

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

10d ago

Listed ten days ago

Commercial Services Resolution Coordinator

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$70,000 – $75,000 per year

Join our growing Commercial team and work on meaningful dispute resolution
Collaborate with passionate and experienced dispute resolution specialists
Work on a wide range of cases for diverse clients and organisations

Join our growing Commercial team and work on meaningful dispute resolution
Collaborate with passionate and experienced dispute resolution specialists
Work on a wide range of cases for diverse clients and organisations

Manage cases and support early dispute resolution through clear, empathetic customer communication in a fast‑paced environment.

subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution

classification: Legal(Legal)

10d ago

Listed ten days ago

Commercial Services Resolution Coordinator

This is a Full time job

at Department of Internal Affairs

$70,000 – $75,000 per year

Join our growing Commercial team and work on meaningful dispute resolution
Collaborate with passionate and experienced dispute resolution specialists
Work on a wide range of cases for diverse clients and organisations

Join our growing Commercial team and work on meaningful dispute resolution
Collaborate with passionate and experienced dispute resolution specialists
Work on a wide range of cases for diverse clients and organisations

Manage cases and support early dispute resolution through clear, empathetic customer communication in a fast‑paced environment.

subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution

classification: Legal(Legal)

10d ago

Listed three days ago

Gambling Regulator

This is a Full time job

at Te Whakarōpūtanga Kaitiaki Kura o Aotearoa – NZ School Boards Association

$ 81.312 - $101.88.

As a Gambling Regulator, you will conduct audits, venue and casino inspections, and make defensible decisions on licensing applications.

subClassification: GovernmentGovernment

classification: Government & Defence(Government & Defence)

3d ago

Listed four days ago

Regional Advisor Integrated (Employment and Governance) Auckland WFH

This is a Full time job

Auckland CBD, Auckland(Remote)

Challenging and interesting work in a diverse sector
Work from Home. A work vehicle is provided
Flexible location within the Auckland region

Challenging and interesting work in a diverse sector
Work from Home. A work vehicle is provided
Flexible location within the Auckland region

Provide school boards and principals a comprehensive package of proactive and responsive governance, employment relations/HR support services.

subClassification: Industrial & Employee RelationsIndustrial & Employee Relations

classification: Human Resources & Recruitment(Human Resources & Recruitment)

4d ago

Listed eleven days ago

Case Manager

at Forte Recruitment Ltd

This is a Full time job

at Financial Services Complaints Ltd

Wellington CBD location
Full time permanent job opportunity
Growth and development opportunities

Wellington CBD location
Full time permanent job opportunity
Growth and development opportunities

Case Manager opportunity in Wellington. Investigate disputes, manage cases, and deliver fair outcomes in a supportive team environment.

subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution

classification: Legal(Legal)

11d ago

Listed seventeen days ago

Case Manager

This is a Full time job

at Ministry of Business, Innovation and Employment

Financial Services Complaints Ltd (FSCL) is an independent ombudsman and dispute resolution service.

subClassification: Banking & Finance LawBanking & Finance Law

classification: Legal(Legal)

17d ago

Listed thirteen days ago

Investigator

This is a Full time job

$85,537-$101,911

Opportunity to work on several occupational regulation schemes
Interesting and varied case load

Opportunity to work on several occupational regulation schemes
Interesting and varied case load

Responsible for investigating complaints against licensed practitioners.

subClassification: GovernmentGovernment

classification: Government & Defence(Government & Defence)

13d ago•Expiring

Listed thirteen days ago

Complaint Officer

at Real Estate Authority

This is a Full time job

Support high standards of conduct in the real estate sector
Be part of a busy team dealing with consumers real estate enquiries & complaints
Seeking experience in customer service or compliance and diverse perspectives

Support high standards of conduct in the real estate sector
Be part of a busy team dealing with consumers real estate enquiries & complaints
Seeking experience in customer service or compliance and diverse perspectives

Apply your customer service or compliance experience dealing with consumers' real estate enquiries & complaints in a supportive organisation.

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

13d ago

Listed thirteen days ago

Resolution Manager

at Niche Recruitment

This is a Full time job

Lead a specialist team resolving complaints across the sport & recreation sector
Shape systems, processes, and service delivery in a high-impact role
Make a meaningful impact at all levels of sport and recreation

Lead a specialist team resolving complaints across the sport & recreation sector
Shape systems, processes, and service delivery in a high-impact role
Make a meaningful impact at all levels of sport and recreation

A rare opportunity to lead a specialist team resolving complex complaints and disputes across all levels of sport and recreation in Aotearoa

subClassification: OtherOther

classification: Government & Defence(Government & Defence)

13d ago

Listed ten days ago

Commercial Services Resolution Coordinator

This is a Full time job

Christchurch Central, Canterbury(Hybrid)

$70,000 – $75,000 per year

Join our growing Commercial team and work on meaningful dispute resolution
Collaborate with passionate and experienced dispute resolution specialists
Work on a wide range of cases for diverse clients and organisations

Join our growing Commercial team and work on meaningful dispute resolution
Collaborate with passionate and experienced dispute resolution specialists
Work on a wide range of cases for diverse clients and organisations

Manage cases and support early dispute resolution through clear, empathetic customer communication in a fast‑paced environment.

subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution

classification: Legal(Legal)

10d ago

Listed twenty one days ago

National Co-ordinator

at YWCA Aotearoa New Zealand

This is a Contract/Temp job

Auckland CBD, Auckland(Remote)

$57,600 – $62,400 per year

The National Co‑ordinator is the backbone of YWCA Aotearoa New Zealand’s national operations.

subClassification: ManagementManagement

classification: Community Services & Development(Community Services & Development)

21d ago

Listed eleven days ago

Principal Advisor Issues & Resolutions

at Department of Conservation

This is a Full time job

at South Wairarapa District Council

Senior leadership role shaping how DOC resets and governs its conservation regul
High trust role supporting Directors on strategy, governance, delivery and minis
Wellington CBD location

Senior leadership role shaping how DOC resets and governs its conservation regul
High trust role supporting Directors on strategy, governance, delivery and minis
Wellington CBD location

Senior public sector role shaping DOC's regulatory system-provide trusted advice, strong leadership and real influence at pace.

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

11d ago

Listed eighteen days ago

Compliance and Complaints Specialist

at The People Place

This is a Contract/Temp job

Takapuna, Auckland

Competitive market rate salary on offer

Be part of a leading, values-driven NZ organisation making a real difference
Rewarding and varied work in a supportive team environment
Modern office - right in the heart of Takapuna overlooking the beach

Be part of a leading, values-driven NZ organisation making a real difference
Rewarding and varied work in a supportive team environment
Modern office - right in the heart of Takapuna overlooking the beach

In this project‑based role, work alongside the Risk Analyst to support key initiatives, apply your exceptional analytical and problem-solving skills

subClassification: Risk ConsultingRisk Consulting

classification: Insurance & Superannuation(Insurance & Superannuation)

18d ago

Listed seven days ago

Compliance Officer

This is a Full time job

Martinborough, Wellington

Play a key role in ensuring compliance through inspections, investigations, and engagement, delivering fair and practical outcomes for the community.

subClassification: Local GovernmentLocal Government

classification: Government & Defence(Government & Defence)

7d ago

Listed seven days ago

Case Manager (Fixed-term)

at Pharmacy Council of New Zealand

This is a Full time job

We’re looking for an organised Case Manager to join our Wellington-based team in a full-time, fixed-term position.

subClassification: Administrative AssistantsAdministrative Assistants

classification: Administration & Office Support(Administration & Office Support)

7d ago

Listed three days ago

Membership Advisory Officer

at NZEI Te Riu Roa

Immediate start

This is a Full time job

From $96,671

26 days annual leave
Support union members during challenging times
Work as part of a supportive team

26 days annual leave
Support union members during challenging times
Work as part of a supportive team

Work in a supportive team ensuring members have the most accurate advice possible when they call or email in to the team.

subClassification: Industrial & Employee RelationsIndustrial & Employee Relations

classification: Human Resources & Recruitment(Human Resources & Recruitment)

3d ago

Listed three days ago

ICRA Case Manager

at The People Place

This is a Full time job

Christchurch Central, Canterbury

Base salary + full training + supportive team

Accelerate your career with targeted training and coaching
Manage your caseload with confidence. Guide people through difficult situations
Modern offices overlooking Takapuna beach - great cafes and coffee

Accelerate your career with targeted training and coaching
Manage your caseload with confidence. Guide people through difficult situations
Modern offices overlooking Takapuna beach - great cafes and coffee

Take responsibility. Provide valuable coordination and support as a Case Manager. Full training provided.

subClassification: ClaimsClaims

classification: Insurance & Superannuation(Insurance & Superannuation)

3d ago

Listed seven days ago

Coronial Case Manager

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland

$67,066 to $90,008.

Meaningful role supporting families during difficult times.
Supportive team with professional development opportunities.
Make a real difference in New Zealand’s justice system.

Meaningful role supporting families during difficult times.
Supportive team with professional development opportunities.
Make a real difference in New Zealand’s justice system.

Provide case management support to coroners, working with families and agencies to manage sensitive investigations with care and accuracy.

subClassification: OtherOther

classification: Legal(Legal)

7d ago

Listed thirteen days ago

Manager Compliance

at Otago Regional Council

This is a Full time job

Dunedin Central, Otago

Approx. $139,000 - $164,000

Attractive Employee Benefits
Great People and Culture
Flexible Working Conditions

Attractive Employee Benefits
Great People and Culture
Flexible Working Conditions

If you are interested in leading a team and having an impact, then this is the role for you!

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

13d ago•Expiring

Listed seven days ago

Compliance Officer

at Christchurch City Council

This is a Full time job

Join a team that protects whats matters
Lead the charge ensuring our compliance activities are fair
Access to training programmes, workshops, and development opportunities

Join a team that protects whats matters
Lead the charge ensuring our compliance activities are fair
Access to training programmes, workshops, and development opportunities

Join a team that protects what matters - the safety of our residents, the integrity of our environment, and the wellbeing of our communities

subClassification: Quality Assurance & ControlQuality Assurance & Control

classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)

7d ago

Listed seventeen days ago

ACC Resolution Practitioner

at Oranga Tamariki - Ministry for Children

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$125,000 – $135,000 per year

Work with a team of passionate dispute resolution specialists
Make a meaningful impact through resolving ACC disputes
Strong administrative case management team that will support you

Work with a team of passionate dispute resolution specialists
Make a meaningful impact through resolving ACC disputes
Strong administrative case management team that will support you

Join Fair Way as a Resolution Practitioner, applying your legal expertise to deliver fair dispute resolution, with a focus on ACC adjudication.

subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution

classification: Legal(Legal)

17d ago

Listed three days ago

Advisor - Intake and Assurance

This is a Full time job

at Financial Markets Authority (FMA)

Starting salary between $77,886 and $86,082

Be the first point of contact for feedback providers, ensuring they feel heard
Engage directly with individuals through incoming and outgoing calls
One permanent, one 12 month fixed term opportunity based in Wellington

Be the first point of contact for feedback providers, ensuring they feel heard
Engage directly with individuals through incoming and outgoing calls
One permanent, one 12 month fixed term opportunity based in Wellington

Be the face of feedback at Oranga Tamariki

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

3d ago

Listed ten days ago

Manager, Banking

This is a Full time job

Auckland CBD, Auckland

Annual salary + 4% Kiwisaver and additional leave

CBD location, close to public transport
Lead a passionate, hardworking team!
12 month fixed term contract or secondment opportunity!

CBD location, close to public transport
Lead a passionate, hardworking team!
12 month fixed term contract or secondment opportunity!

Excellent opportunity for someone interested in a secondment from a government agency or crown entity to join us on a 12 month fixed term contract!

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

10d ago

Listed four days ago

Senior Adviser Capability and Guidance

at Office of the Privacy Commissioner

This is a Full time job