Npd Call Centre & Customer Service Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

Customer Experience Manager

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

National Customer Service Manager

at PGG Wrightson Seeds

Expiring soon

This is a Full time job

Lincoln, Canterbury

$120,000 – $140,000 per year

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed fourteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

14d ago

Listed twenty five days ago

National Customer Service Manager

at PGG Wrightson Seeds

Expiring soon

This is a Full time job

Lincoln, Canterbury

$120,000 – $140,000 per year

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

25d ago

Listed ten days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland

Salary + bonus + health insurance

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Drive customer experience strategy and influence service excellence nationwide

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

10d ago

Listed eleven days ago

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed twenty six days ago

Customer Service Manager

at New World

Expiring soon

This is a Full time job

Te Atatu Peninsula, Auckland

Brand‑new store opening – be part of building something from the ground up!
Foodstuffs backing with stable hours and real career progression opportunities
Join a high‑profile new store opening with strong long‑term prospects

Brand‑new store opening – be part of building something from the ground up!
Foodstuffs backing with stable hours and real career progression opportunities
Join a high‑profile new store opening with strong long‑term prospects

We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

26d ago

Listed nineteen days ago

Customer Service Manager

at GRM TRADING LIMITED

This is a Full time job

Auckland CBD, Auckland

$39 – $41 per hour

GRM TRADING (JNK Health and Beauty) seeks a passionate team member to deliver premium wellness brands to customers across New Zealand.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

19d ago

Listed three days ago

Quality and Engagement Manager

at Genesis

This is a Full time job

Hamilton Central, Waikato

Competitive salary + generous benefits

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed five days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland

Lead Transformational Change
Thrive in a People-First, Values-Driven Culture
You'll have the autonomy to develop a national customer service team

Lead Transformational Change
Thrive in a People-First, Values-Driven Culture
You'll have the autonomy to develop a national customer service team

Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

5d ago

Listed fourteen days ago

Business Development Consultant

at Suncorp

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Deliver exceptional customer and broker experiences
You can be based anywhere in New Zealand
Be part of a high-performing, supportive team

Deliver exceptional customer and broker experiences
You can be based anywhere in New Zealand
Be part of a high-performing, supportive team

Are you ready to Chase the Sun and build a rewarding career with Suncorp New Zealand?

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

14d ago

Listed fourteen days ago

Business Development Consultant

at Suncorp

This is a Full time job

Christchurch, Canterbury(Hybrid)

Deliver exceptional customer and broker experiences
Join a high-performing, supportive team
Free life insurance

Deliver exceptional customer and broker experiences
Join a high-performing, supportive team
Free life insurance

Are you ready to Chase the Sun and build a rewarding career with Suncorp New Zealand?

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

14d ago

Listed twenty four days ago

Senior Customer Care Administrator

at Graham Consulting Christchurch

Expiring soon

This is a Full time job

Christchurch, Canterbury

Provide end-to-end customer within a B2B environment
Join a well-regarded company where you’ll be part of a close-knit team
Be a reliable problem-solver who builds strong customer relationships

Provide end-to-end customer within a B2B environment
Join a well-regarded company where you’ll be part of a close-knit team
Be a reliable problem-solver who builds strong customer relationships

Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.

Recruited byHannah Barclay

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

24d ago

Listed twenty seven days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

Expiring soon

This is a Full time job

Wellington Central, Wellington

Lead people, technology and strategy in a busy government contact centre
Champion new systems and shape the future of customer experience
Meaningful work, real ownership, and genuine influence from day one

Lead people, technology and strategy in a busy government contact centre
Champion new systems and shape the future of customer experience
Meaningful work, real ownership, and genuine influence from day one

A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.

Recruited byHope Fairless-Smith

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

27d ago

Listed nineteen days ago

Contact Centre Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)

Drive engagement strategies for our BPO Contact
Be flexible and resilient to support a 24/6 operation
Focus on delivering exceptional customer outcomes

Drive engagement strategies for our BPO Contact
Be flexible and resilient to support a 24/6 operation
Focus on delivering exceptional customer outcomes

Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

19d ago

Listed thirteen days ago

Manager, OSPRI Support

at OSPRI

This is a Full time job

Wellington Central, Wellington(Hybrid)

Full-Time, Fixed Term

Lead a team in a purpose-driven, values-led organization!
Impact New Zealand's biosecurity and farming communities!
Enjoy flexible work options and comprehensive benefits!

Lead a team in a purpose-driven, values-led organization!
Impact New Zealand's biosecurity and farming communities!
Enjoy flexible work options and comprehensive benefits!

Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

13d ago

Listed fourteen days ago

Internal Sales Specialist

at NetYourJob

This is a Full time job

Christchurch, Canterbury

Supply Services Ltd

Are you passionate about delivering exceptional service?
Do you thrive on attention to detail?
Would you like to work for a company that values its people?

Are you passionate about delivering exceptional service?
Do you thrive on attention to detail?
Would you like to work for a company that values its people?

Supply Services seek an Internal Sales Specialist. Join a leader in the performance engineering industry and propel your career forward!

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

14d ago

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