Northcloud Nz Call Centre & Customer Service Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland

Salary + bonus + health insurance

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Drive customer experience strategy and influence service excellence nationwide

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland

Salary + bonus + health insurance

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Drive customer experience strategy and influence service excellence nationwide

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed one day ago

Contract and Customer Service Supervisor

at OCS Limited

This is a Full time job

Auckland Airport, Auckland

Manage key client relationships and service delivery across multiple sites
Lead and support cleaning teams to deliver consistent, high-quality outcomes
Play a hands-on role in inspections, quality control, and contract performance

Manage key client relationships and service delivery across multiple sites
Lead and support cleaning teams to deliver consistent, high-quality outcomes
Play a hands-on role in inspections, quality control, and contract performance

Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

15d ago

Listed seventeen hours ago

Customer Service Manager

at IMCD Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Excellent opportunity to join a leader in chemical distribution
Lead a small team
Supportive, people-focused culture

Excellent opportunity to join a leader in chemical distribution
Lead a small team
Supportive, people-focused culture

Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

17h ago

Listed six days ago

Membership Manager (customer service)

at New Zealand Deerstalkers Association Inc

This is a Full time job

Wellington Central, Wellington

$70,000 – $75,000 per year

Join a growing organisation with a great collaborative crew, mission, and work environment.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed two days ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland

Flexibility in your working week
West Auckland Location - with easy parking
Proactive Approach

Flexibility in your working week
West Auckland Location - with easy parking
Proactive Approach

Own the customer journey experience and really drive quality and communication with all service interactions

Recruited byLinda Dixon

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2d ago

Listed seven days ago

Customer Experience Team Leader

at SKOPE Refrigeration

This is a Full time job

Christchurch Central, Canterbury

Lead daily operations while coaching a high-performing team
Join a premium NZ brand focused on innovation and sustainability
Drive consistent, high-quality customer outcomes

Lead daily operations while coaching a high-performing team
Join a premium NZ brand focused on innovation and sustainability
Drive consistent, high-quality customer outcomes

Lead a high-performing Customer Experience team in a hands-on role. Join SKOPE in Christchurch delivering service across NZ, Australia and globally.

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

7d ago

Listed six days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland

Lead Transformational Change
Thrive in a People-First, Values-Driven Culture
You'll have the autonomy to develop a national customer service team

Lead Transformational Change
Thrive in a People-First, Values-Driven Culture
You'll have the autonomy to develop a national customer service team

Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed twenty three hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

23h ago

Listed twenty three hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

23h ago

Listed twenty three hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Hamilton, Waikato(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

23h ago

Listed twenty three hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Christchurch, Canterbury(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

23h ago

Listed twelve days ago

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

12d ago

Listed eleven days ago

Payments Assessor

at ACC New Zealand

This is a Full time job

Hamilton Central, Waikato

+ 9% Superannuation

Multiple permanent full-time roles
Based in Hamilton and Dunedin
Build your career in Payments with ACC

Multiple permanent full-time roles
Based in Hamilton and Dunedin
Build your career in Payments with ACC

Multiple roles based in Dunedin and Hamilton

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed twenty six days ago

National Operations Centre - NOC Shift Lead

at First Security

This is a Full time job

Auckland

39.36 NZD per hour

Great team environment
Great Salary
Work for a market leading business!

Great team environment
Great Salary
Work for a market leading business!

National Operations Centre - NOC Shift Lead (Call Centre)

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

26d ago•Expiring

Listed twenty seven days ago

Customer Service Manager

at New World

This is a Full time job

Te Atatu Peninsula, Auckland

Brand‑new store opening – be part of building something from the ground up!
Foodstuffs backing with stable hours and real career progression opportunities
Join a high‑profile new store opening with strong long‑term prospects

Brand‑new store opening – be part of building something from the ground up!
Foodstuffs backing with stable hours and real career progression opportunities
Join a high‑profile new store opening with strong long‑term prospects

We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

27d ago•Expiring

Listed eleven days ago

Payments Assessor

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago

+ 9% Superannuation

Multiple permanent full-time roles
Based in Hamilton and Dunedin
Build your career in Payments with ACC

Multiple permanent full-time roles
Based in Hamilton and Dunedin
Build your career in Payments with ACC

Multiple roles based in Dunedin and Hamilton

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed twenty days ago

Customer Service Manager

at GRM TRADING LIMITED

This is a Full time job

Auckland CBD, Auckland

$39 – $41 per hour

GRM TRADING (JNK Health and Beauty) seeks a passionate team member to deliver premium wellness brands to customers across New Zealand.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

20d ago

Listed twenty days ago

Contact Centre Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)

Drive engagement strategies for our BPO Contact
Be flexible and resilient to support a 24/6 operation
Focus on delivering exceptional customer outcomes

Drive engagement strategies for our BPO Contact
Be flexible and resilient to support a 24/6 operation
Focus on delivering exceptional customer outcomes

Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

20d ago

Listed twenty five days ago

Senior Customer Care Administrator

at Graham Consulting Christchurch

This is a Full time job

Christchurch, Canterbury

Provide end-to-end customer within a B2B environment
Join a well-regarded company where you’ll be part of a close-knit team
Be a reliable problem-solver who builds strong customer relationships

Provide end-to-end customer within a B2B environment
Join a well-regarded company where you’ll be part of a close-knit team
Be a reliable problem-solver who builds strong customer relationships

Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.

Recruited byHannah Barclay

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

25d ago•Expiring

Jobs on SEEK - New Zealand's no. 1 Employment, Career and Recruitment site

Perform a job search

National Customer Service Manager

Customer Experience Manager

National Customer Service Manager

Contract and Customer Service Supervisor

Customer Experience Manager

Customer Service Manager

Membership Manager (customer service)

Customer Services Manager

Customer Experience Team Leader

Customer Experience Manager

Scheduling Manager

Scheduling Manager

Scheduling Manager

Scheduling Manager

Complaints Lead

Payments Assessor

National Operations Centre - NOC Shift Lead

Customer Service Manager

Payments Assessor

Customer Service Manager

Contact Centre Manager

Senior Customer Care Administrator

Receive new jobs for this search by email

Select a job