Ngo Manager Call Centre & Customer Service Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

Emergency Assistance Case Manager

This is a Full time job

Ellerslie, Auckland

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed twelve days ago

Charity Tele-Fundraiser (Work From Home)

at Cornucopia PO

This is a Full time job

Auckland CBD, Auckland(Remote)

$29 per hour

Inclusive, diverse, supportive team culture
Make a real impact for our Charity Partners
Uncapped weekly bonuses

Inclusive, diverse, supportive team culture
Make a real impact for our Charity Partners
Uncapped weekly bonuses

We are looking for experienced fundraising superstars to join our Work from Home Team in NZ!

subClassification: Sales - OutboundSales - Outbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

12d ago

Listed fourteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

14d ago

Listed eighteen days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Making a positive difference to peoples lives
Friendly and supportive team
Ellerslie location

Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

18d ago

Listed one day ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland

Flexibility in your working week
West Auckland Location - with easy parking
Proactive Approach

Flexibility in your working week
West Auckland Location - with easy parking
Proactive Approach

Own the customer journey experience and really drive quality and communication with all service interactions

Recruited byLinda Dixon

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland

Salary + bonus + health insurance

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Set national customer service strategy and standards
Use data to identify trends and improve performance
Lead continuous improvement initiatives nationwide

Drive customer experience strategy and influence service excellence nationwide

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed twenty five days ago

National Customer Service Manager

at PGG Wrightson Seeds

Expiring soon

This is a Full time job

Lincoln, Canterbury

$120,000 – $140,000 per year

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Comprehensive benefits package and salary commensurate with experience
Global Reach: Collaborate across Oceania and the wider DLF Network
Own and develop the customer services function

Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

25d ago

Listed ten days ago

Care Coordinator

at New Zealand Health Group

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Full Paid Training Provided
Mentorship Programme
Career Development Opportunities

Full Paid Training Provided
Mentorship Programme
Career Development Opportunities

Are you driven by delivering quality customer service and helping others?

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

10d ago

Listed six days ago

Membership Manager (customer service)

at New Zealand Deerstalkers Association Inc

This is a Full time job

Wellington Central, Wellington

$70,000 – $75,000 per year

Join a growing organisation with a great collaborative crew, mission, and work environment.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed twenty four days ago

Supporter Care Assistant

at National Heart Foundation

Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Make a meaningful difference
Full-time, permanent role with flexibility
Kick-start your fundraising and donor stewardship journey

Make a meaningful difference
Full-time, permanent role with flexibility
Kick-start your fundraising and donor stewardship journey

Our Supporter Care team focuses on building meaningful connections with supporters and helping grow our impact

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

24d ago

Listed three hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Newmarket, Auckland(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3h ago

Listed eleven days ago

Manager - Customer Solutions

at Rotorua Lakes Council

Expiring soon

This is a Full time job

Rotorua Central, Bay of Plenty

$118,535 – $139,453 per year

Great working conditions & Benefits
Dedicated Team
Modern/fun work environment

Great working conditions & Benefits
Dedicated Team
Modern/fun work environment

We’re seeking a confident, values‑led leader to manage Customer Solutions and shape how our community experiences

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

11d ago

Listed six days ago

Care Placement Coordinator

at Visionwest Community Trust

This is a Full time job

Tauranga, Bay of Plenty

Sick Leave from Commencement
5 Wellbeing Days each year
Work for an Award Winning Not for Profit

Sick Leave from Commencement
5 Wellbeing Days each year
Work for an Award Winning Not for Profit

Are you someone who thrives in fast-paced environments and loves helping people? If so, we have an exciting opportunity for you!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed three days ago

Customer Solutions Team Leader

at South Waikato District Council

This is a Full time job

Tokoroa, Waikato

Fixed-term Full-time role
Ongoing training and development
Free parking

Fixed-term Full-time role
Ongoing training and development
Free parking

Come join us as a Customer Solutions Team Leader within our Delivery team!

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed three hours ago

Scheduling Manager

at ACC New Zealand

Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)

plus 9% Superannuation

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Join a purpose-driven organisation that supports your growth, values inclusion
Supportive team culture, ongoing training and opportunities to develop a career
Permanent full-time position

Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3h ago

Listed twelve days ago

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Fixed Term Contract Available
Enjoy hybrid work with home-office flexibility
Identify trends and contribute to service and process improvements

Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

12d ago

Listed nineteen days ago

Customer Service Manager

at GRM TRADING LIMITED

This is a Full time job

Auckland CBD, Auckland

$39 – $41 per hour

GRM TRADING (JNK Health and Beauty) seeks a passionate team member to deliver premium wellness brands to customers across New Zealand.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

19d ago

Listed fourteen days ago

Team Leader

at ACC New Zealand

This is a Full time job

Hamilton, Waikato

$101287 - $131077 p.a. + 9% Superannuation

Lead and grow a team supporting clients through their recovery journey
Coach, develop, and engage people to deliver consistent, high quality outcomes
Influence service improvement as part of a collaborative leadership team

Lead and grow a team supporting clients through their recovery journey
Coach, develop, and engage people to deliver consistent, high quality outcomes
Influence service improvement as part of a collaborative leadership team

Lead a team supporting clients through recovery, building capability and performance while contributing to service improvement and better outcomes.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

14d ago

Listed three days ago

Quality and Engagement Manager

at Genesis

This is a Full time job

Hamilton Central, Waikato

Competitive salary + generous benefits

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead capability uplift and customer experience transformation
Permanent opportunity based in Hamilton central
Drive quality, insights and Voice of Customer across our retail teams

Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed five days ago

Grower Service Centre Coordinator

at Zespri International Limited

This is a Full time job

Mount Maunganui, Bay of Plenty

Frontline grower support delivering high quality service
Resolve grower queries and maintain accurate records
14‑month fixed term maternity cover within a supportive team

Frontline grower support delivering high quality service
Resolve grower queries and maintain accurate records
14‑month fixed term maternity cover within a supportive team

Support Zespri's grower community by resolving queries, maintaining records and assisting the Grower Relations team.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

5d ago

Listed twenty six days ago

Customer Service Manager

at New World

Expiring soon

This is a Full time job

Te Atatu Peninsula, Auckland

Brand‑new store opening – be part of building something from the ground up!
Foodstuffs backing with stable hours and real career progression opportunities
Join a high‑profile new store opening with strong long‑term prospects

Brand‑new store opening – be part of building something from the ground up!
Foodstuffs backing with stable hours and real career progression opportunities
Join a high‑profile new store opening with strong long‑term prospects

We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

26d ago

Jobs on SEEK - New Zealand's no. 1 Employment, Career and Recruitment site

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Emergency Assistance Case Manager

Customer Experience Manager

Charity Tele-Fundraiser (Work From Home)

Customer Experience Manager

Emergency Assistance Case Manager

Customer Services Manager

National Customer Service Manager

National Customer Service Manager

Care Coordinator

Membership Manager (customer service)

Supporter Care Assistant

Scheduling Manager

Manager - Customer Solutions

Care Placement Coordinator

Customer Solutions Team Leader

Scheduling Manager

Complaints Lead

Customer Service Manager

Team Leader

Quality and Engagement Manager

Grower Service Centre Coordinator

Customer Service Manager

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