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Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Business Development Manager

at ATPI Travel
Immediate start

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Premium Account Relationship Developer
  • Premium Account Relationship Developer
Business Development Manager role in the fast paced corporate travel management industry ATPI Corporate Travel – part of the Direct Travel Group
Business Development Manager role in the fast paced corporate travel management industry ATPI Corporate Travel – part of the Direct Travel Group
subClassification: New Business DevelopmentNew Business Development
classification: Sales(Sales)
Featured
Featured
Listed two days ago

Office Operations Coordinator - Executive Support

at Ascend Recruitment Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Graduate or early-career role: learn by doing, grow into a strategic right hand
  • Full time | City fringe offices | Parking | Friday flexibility
  • Build real skills across operations, systems, strategy, and AI
  • Graduate or early-career role: learn by doing, grow into a strategic right hand
  • Full time | City fringe offices | Parking | Friday flexibility
  • Build real skills across operations, systems, strategy, and AI
Grow your career at the centre of one of New Zealand's most recognised subscription businesses, working directly alongside the Founder & CEO.
Grow your career at the centre of one of New Zealand's most recognised subscription businesses, working directly alongside the Founder & CEO.
Recruited byKate Corkery
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
2d ago
2d ago
Listed thirteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed six days ago

Head of Retail

at Moodi

This is a Full time job

Ponsonby, Auckland(Hybrid)
  • Hybrid, fast paced workplace
  • New market expansion plans
  • Small team with lots of opportunity
  • Hybrid, fast paced workplace
  • New market expansion plans
  • Small team with lots of opportunity
An opportunity to join one of Australasia's fastest growing wellness brands and own our retail function!
An opportunity to join one of Australasia's fastest growing wellness brands and own our retail function!
subClassification: Management - Area/Multi-siteManagement - Area/Multi-site
classification: Retail & Consumer Products(Retail & Consumer Products)
6d ago
6d ago
Listed twenty eight days ago

Operations Manager - Roofing

at Impact Roofing Solutions
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$95,000 – $120,000 per year + performance bonus
  • Company Ute, Mobile & Laptop Provided
  • Market Leading Pay + Performance Bonus
  • Leadership Role: Manage Quotes & Operations
  • Company Ute, Mobile & Laptop Provided
  • Market Leading Pay + Performance Bonus
  • Leadership Role: Manage Quotes & Operations
Roofing Ops Manager Auckland: Manage quotes, scheduling & deliveries. Market pay + Ute + Bonus. Step off the tools and lead our team. Apply now!
Roofing Ops Manager Auckland: Manage quotes, scheduling & deliveries. Market pay + Ute + Bonus. Step off the tools and lead our team. Apply now!
subClassification: Building TradesBuilding Trades
classification: Trades & Services(Trades & Services)
28d ago
28d ago
Listed seven days ago

Operations Analyst

at Mint Asset Management Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
An exciting opportunity to join the Operations Team at Mint and help drive a successful back office, whilst supporting the front office with ESG.
An exciting opportunity to join the Operations Team at Mint and help drive a successful back office, whilst supporting the front office with ESG.
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
7d ago
7d ago
Listed ten days ago

Customer Success Manager

at Afterburner

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$90,000 – $110,000 per year
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
10d ago
10d ago
Listed one day ago

Business Development Manager

at ATPI Travel
Immediate start

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Premium Account Relationship Developer
  • Premium Account Relationship Developer
Business Development Manager role in the fast paced corporate travel management industry ATPI Corporate Travel – part of the Direct Travel Group
Business Development Manager role in the fast paced corporate travel management industry ATPI Corporate Travel – part of the Direct Travel Group
subClassification: New Business DevelopmentNew Business Development
classification: Sales(Sales)
1d ago
1d ago
Listed twenty days ago

Senior Consultant — Radically (New Zealand)

at Radically Consulting

This is a Full time job

Auckland CBD, Auckland(Hybrid)
We are looking for commercially minded consultants with strong judgement and curiosity about how organisations actually function.
We are looking for commercially minded consultants with strong judgement and curiosity about how organisations actually function.
subClassification: Management & Change ConsultingManagement & Change Consulting
classification: Consulting & Strategy(Consulting & Strategy)
20d ago
20d ago
Listed twelve days ago

Product Manager - Payments Innovation

at Paymark Ltd T/A Worldline NZ

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • A people‑first culture with genuine flexibility and trust
  • Join NZ's leading payments innovator
  • Top Employer, Great Place to Work and Winner of Small Workplace of the Year!
  • A people‑first culture with genuine flexibility and trust
  • Join NZ's leading payments innovator
  • Top Employer, Great Place to Work and Winner of Small Workplace of the Year!
The payments landscape is shifting — and we intend to lead that change, not follow it. If you want to impact how everyday NZers pay, this is the role!
The payments landscape is shifting — and we intend to lead that change, not follow it. If you want to impact how everyday NZers pay, this is the role!
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Marketing & Communications(Marketing & Communications)
12d ago
12d ago
Listed five days ago

Director of Customer Success

at EROAD Limited

This is a Full time job

Albany, Auckland(Hybrid)
  • EROAD is at the forefront of intelligent transportation services and is growing
  • Drive customer adoption and delivery excellence, team development
  • Collaborative team, hybrid & competitive remuneration, competitive package
  • EROAD is at the forefront of intelligent transportation services and is growing
  • Drive customer adoption and delivery excellence, team development
  • Collaborative team, hybrid & competitive remuneration, competitive package
Leadership opportunity, responsible for the end-to-end customer experience, managing motivated teams at EROAD. A role you can put your stamp on!
Leadership opportunity, responsible for the end-to-end customer experience, managing motivated teams at EROAD. A role you can put your stamp on!
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
5d ago
5d ago
Listed two days ago

Program Manager

at OneReg

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Join us. Let's build something remarkable.
Join us. Let's build something remarkable.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
2d ago
2d ago
Listed ten days ago

Customer Success Manager

at Presto Resourcing

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • You will have strong customer management skills
  • Previous experience in Cloud/Network/Security
  • Excellent company, great team, awesome salary
  • You will have strong customer management skills
  • Previous experience in Cloud/Network/Security
  • Excellent company, great team, awesome salary
Providing excellent customer experience is in your DNA, having the ability to build rapport focussed on top quality delivery, you will have MSP experi
Providing excellent customer experience is in your DNA, having the ability to build rapport focussed on top quality delivery, you will have MSP experi
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
10d ago
10d ago
Listed nine days ago

Part-Time Trust Engagement Manager (Auckland-based, National Role)

at NZ Air Ambulance Service

This is a Part time job

Auckland CBD, Auckland(Hybrid)
We are looking for a commercially minded, relationship-driven Trust Engagement Manager to lead corporate and community engagement across New Zealand.
We are looking for a commercially minded, relationship-driven Trust Engagement Manager to lead corporate and community engagement across New Zealand.
subClassification: ManagementManagement
classification: Community Services & Development(Community Services & Development)
9d ago
9d ago
Listed nine days ago

Senior Project Manager - Payments

at Paymark Ltd T/A Worldline NZ

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Hybrid working
  • Publicly impactful work
  • Multi-year transformation
  • Hybrid working
  • Publicly impactful work
  • Multi-year transformation
We’re looking for a commercially minded Senior Project Manager to lead a complex, mission‑critical payments transformation.
We’re looking for a commercially minded Senior Project Manager to lead a complex, mission‑critical payments transformation.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
9d ago
9d ago
Listed five days ago

Compliance Manager l Funds Management

at Convergence

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Highly regarded fund manager known for performance and employee recognition
  • Collaborative, mature compliance environment where your input is highly valued
  • Engage with key internal stakeholders and build your risk & compliance career
  • Highly regarded fund manager known for performance and employee recognition
  • Collaborative, mature compliance environment where your input is highly valued
  • Engage with key internal stakeholders and build your risk & compliance career
Help to shape compliance culture and influence outcomes in a high-performing, growing investment firm with strong values and real impact.
Help to shape compliance culture and influence outcomes in a high-performing, growing investment firm with strong values and real impact.
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
5d ago
5d ago
Listed three days ago

Procurement Manager

at Westpac New Zealand Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Competitive salary + 10% superannuation + bonus
  • Competitive salary + 10% superannuation + range of leading employee benefits
  • Hybrid role + centrally located offices in Britomart + WFH available
  • 5 days wellbeing leave on top of annual leave
  • Competitive salary + 10% superannuation + range of leading employee benefits
  • Hybrid role + centrally located offices in Britomart + WFH available
  • 5 days wellbeing leave on top of annual leave
Are you a strong, commercially driven procurement professional with demonstrated corporate category procurement experience? Keen to hear more? Apply!
Are you a strong, commercially driven procurement professional with demonstrated corporate category procurement experience? Keen to hear more? Apply!
subClassification: OtherOther
classification: Banking & Financial Services(Banking & Financial Services)
3d ago
3d ago
Listed twenty three days ago

Risk Programme Lead | Fixed Term (12 months)

at Intent +Purpose
Expiring soon

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)
  • Embed risk into real delivery, not just frameworks
  • Work across teams, influencing leaders and outcomes
  • Meaningful national impact
  • Embed risk into real delivery, not just frameworks
  • Work across teams, influencing leaders and outcomes
  • Meaningful national impact
Lead practical risk uplift across a national organisation. Embed frameworks, shape decisions, and influence outcomes in a complex environment.
Lead practical risk uplift across a national organisation. Embed frameworks, shape decisions, and influence outcomes in a complex environment.
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
23d ago
23d ago
Listed thirteen days ago

General Manager of Operations

at Ember

This is a Full time job

Rosedale, Auckland(Hybrid)
Pay dependent on experience and qualifications
  • Includes allocated vehicle, laptop & phone
  • Usual days of work Monday to Friday
  • 2 days Recreation Leave & 5 days Study Leave after 1 year completed
  • Includes allocated vehicle, laptop & phone
  • Usual days of work Monday to Friday
  • 2 days Recreation Leave & 5 days Study Leave after 1 year completed
Lead operational delivery across mental health and addiction services, championing people, community wellbeing, and meaningful system change.
Lead operational delivery across mental health and addiction services, championing people, community wellbeing, and meaningful system change.
subClassification: ManagementManagement
classification: Community Services & Development(Community Services & Development)
13d ago
13d ago
Listed two days ago

Head of Customer (12-Month Contract)

at Ideally Group Limited

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)
We’re one of New Zealand’s fastest-growing startups, and are scaling into the US. This is an opportunity to define a category, not just contribute.
We’re one of New Zealand’s fastest-growing startups, and are scaling into the US. This is an opportunity to define a category, not just contribute.
subClassification: ManagementManagement
classification: Sales(Sales)
2d ago
2d ago
Listed six days ago

Customer Success Manager

at EROAD Limited

This is a Full time job

Albany, Auckland(Hybrid)
  • Fast growing company at the forefront of intelligent transport solutions
  • Career growth opportunities, competitive remuneration
  • Hybrid working and a collaborative team environment
  • Fast growing company at the forefront of intelligent transport solutions
  • Career growth opportunities, competitive remuneration
  • Hybrid working and a collaborative team environment
Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.
Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
6d ago
6d ago
Listed five days ago

Transition Manager

at Fusion5

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Own end‑to‑end onboarding for new Fusion5 customers
  • Lead service transition projects that set customers up for long‑term success
  • Newly created role with the chance to help build the framework
  • Own end‑to‑end onboarding for new Fusion5 customers
  • Lead service transition projects that set customers up for long‑term success
  • Newly created role with the chance to help build the framework
Lead high‑impact customer onboarding & shape Fusion5's managed services transition model.
Lead high‑impact customer onboarding & shape Fusion5's managed services transition model.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed two days ago

Guidewire Program Delivery Lead - Australia and New Zealand

at Tenzing Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead large, multi‑stream transformation programmes end to end
  • Award‑winning Guidewire Partner with strong ANZ delivery presence
  • Flexible working, strong leadership support, and collaborative culture
  • Lead large, multi‑stream transformation programmes end to end
  • Award‑winning Guidewire Partner with strong ANZ delivery presence
  • Flexible working, strong leadership support, and collaborative culture
Program Delivery Lead role driving large, complex transformation programmes across Agile and hybrid environments in ANZ.
Program Delivery Lead role driving large, complex transformation programmes across Agile and hybrid environments in ANZ.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
2d ago
2d ago
Listed six days ago

Global Payments - Investigations

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)
$34 p/h + 8% Holiday Pay. Hybrid Working
  • Work with a leading New Zealand bank
  • Auckland CBD | 2 days WFH once proficient
  • Early May start - ideally 4th of May, for approx. 12 months
  • Work with a leading New Zealand bank
  • Auckland CBD | 2 days WFH once proficient
  • Early May start - ideally 4th of May, for approx. 12 months
Investigate & resolve international payment issues, identify root causes. Ensure accurate, timely global transactions between financial institutions
Investigate & resolve international payment issues, identify root causes. Ensure accurate, timely global transactions between financial institutions
Recruited byRachel Derry
subClassification: OtherOther
classification: Banking & Financial Services(Banking & Financial Services)
6d ago
6d ago
Listed three days ago

Case Manager - Coordinator

at Homehub Limited

This is a Full time job

Rosedale, Auckland(Hybrid)
Great Salary + Insurance Perks + Wellness Benefit
  • Competitive salary and wellness benefit
  • Hybrid working option
  • Insurance discounts for Home, Contents and Vehicle
  • Competitive salary and wellness benefit
  • Hybrid working option
  • Insurance discounts for Home, Contents and Vehicle
Coordinate projects, schedule trades, update databases, and deliver top-tier customer communication in a collaborative team setting.
Coordinate projects, schedule trades, update databases, and deliver top-tier customer communication in a collaborative team setting.
subClassification: OtherOther
classification: Construction(Construction)
3d ago
3d ago
Listed six days ago

Senior Customer Success Manager

at EROAD Limited

This is a Full time job

Albany, Auckland(Hybrid)
  • EROAD is at the forefront of intelligent transportation services and growing
  • Senior customer success role focusing on retention & growth and seamless service
  • Collaborative team, hybrid & competitive remuneration, competitive package
  • EROAD is at the forefront of intelligent transportation services and growing
  • Senior customer success role focusing on retention & growth and seamless service
  • Collaborative team, hybrid & competitive remuneration, competitive package
Rewarding role partnering with our high value customers to deliver retention and growth and to impart your knowledge to improve quality & consistency.
Rewarding role partnering with our high value customers to deliver retention and growth and to impart your knowledge to improve quality & consistency.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
6d ago
6d ago
Listed two days ago

AML Practice Leader

at Frog Recruitment - Auckland

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$130,000 – $144,000 per year
  • Influence AML practice across a growing regulatory team
  • International exposure through global AML frameworks
  • Flexible working with strong development focus
  • Influence AML practice across a growing regulatory team
  • International exposure through global AML frameworks
  • Flexible working with strong development focus
Lead a frontline regulatory team and drive performance, consistency, and impact in a nationally significant operational environment.
Lead a frontline regulatory team and drive performance, consistency, and impact in a nationally significant operational environment.
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
2d ago
2d ago
Listed three days ago

Business Development Manager – Property Finance

at Fortress

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Access to dual earning channels across direct lending & brokerage.
  • Autonomous role offering competitive base salary & commission potential.
  • Represent both a growing non-bank lender & brokerage & advisory business.
  • Access to dual earning channels across direct lending & brokerage.
  • Autonomous role offering competitive base salary & commission potential.
  • Represent both a growing non-bank lender & brokerage & advisory business.
Join one NZ's most ambitious private lenders &advisory firms - earn commission by driving growth, building relationships and unlocking opportunity.
Join one NZ's most ambitious private lenders &advisory firms - earn commission by driving growth, building relationships and unlocking opportunity.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Banking & Financial Services(Banking & Financial Services)
3d ago
3d ago
Listed five days ago

AI Product Manager

at Figured

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Salary, benefits & 25 days annual leave
  • Lead the AI Evolution: Pivot a global SaaS leader into an AI-enabled powerhouse
  • Innovation & Autonomy: Own LLM-powered products in production
  • High Impact: Solve real-world financial problems for farming globally
  • Lead the AI Evolution: Pivot a global SaaS leader into an AI-enabled powerhouse
  • Innovation & Autonomy: Own LLM-powered products in production
  • High Impact: Solve real-world financial problems for farming globally
Lead Figured’s AI-powered product for farmers and advisors - own discovery, ship reliable LLM-enabled agents, and deliver real financial impact.
Lead Figured’s AI-powered product for farmers and advisors - own discovery, ship reliable LLM-enabled agents, and deliver real financial impact.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed ten days ago

Senior Customer Success Manager - Lancom

at Lyra Technology Group

This is a Full time job

Mount Eden, Auckland(Hybrid)
  • Hybrid working environment
  • Great career progression
  • Private health insurance
  • Hybrid working environment
  • Great career progression
  • Private health insurance
Fantastic opportunity for a Senior Customer Success Manager to join Lancom, a highly reputable Managed Services Provider in Auckland.
Fantastic opportunity for a Senior Customer Success Manager to join Lancom, a highly reputable Managed Services Provider in Auckland.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
10d ago
10d ago
Listed three days ago

Brand Marketing Coordinator

at Barfoot and Thompson

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Coordinate digital marketing: website, social, email, and campaigns
  • Support reporting, analytics, and day-to-day marketing operations
  • Join a collaborative Auckland team with strong growth & ownership opportunities
  • Coordinate digital marketing: website, social, email, and campaigns
  • Support reporting, analytics, and day-to-day marketing operations
  • Join a collaborative Auckland team with strong growth & ownership opportunities
Marketing Coordinator role supporting digital campaigns, content, social, and reporting in a fast-paced, collaborative brand team in Auckland.
Marketing Coordinator role supporting digital campaigns, content, social, and reporting in a fast-paced, collaborative brand team in Auckland.
subClassification: Marketing Assistants/CoordinatorsMarketing Assistants/Coordinators
classification: Marketing & Communications(Marketing & Communications)
3d ago
3d ago
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