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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed four days ago

Managed Services Specialist

at Inde Technology

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
  • Focus on continuous learning and development at a values-led organisation
  • Employee ownership
  • Top clients, and innovative technology
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
At Inde, our junior engineers learn by doing - backed by training, mentoring, and a team invested in your growth.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed thirteen days ago

Service Desk Coordinator

at JOYN

This is a Full time job

Christchurch Central, Canterbury
  • A people first role requiring a passion for exceptional service levels
  • Workflow management, rostering, investigations and escalations
  • Nine month fixed term, excellent salary and flexible working
  • A people first role requiring a passion for exceptional service levels
  • Workflow management, rostering, investigations and escalations
  • Nine month fixed term, excellent salary and flexible working
A customer facing role suited to a confident communicator with excellent people skills
A customer facing role suited to a confident communicator with excellent people skills
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed thirteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed four days ago

Technical Resolution Agent - 6-month Fixed Term

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
Tech Res Agent
Tech Res Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed five days ago

Customer Support Team Lead

at Tait International Ltd

This is a Full time job

Christchurch Central, Canterbury
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed four days ago

Grower Service Centre Coordinator

at Zespri International Limited

This is a Full time job

Mount Maunganui, Bay of Plenty
  • Frontline grower support delivering high quality service
  • Resolve grower queries and maintain accurate records
  • 14‑month fixed term maternity cover within a supportive team
  • Frontline grower support delivering high quality service
  • Resolve grower queries and maintain accurate records
  • 14‑month fixed term maternity cover within a supportive team
Support Zespri's grower community by resolving queries, maintaining records and assisting the Grower Relations team.
Support Zespri's grower community by resolving queries, maintaining records and assisting the Grower Relations team.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed two days ago

Customer Solutions Team Leader

at South Waikato District Council

This is a Full time job

Tokoroa, Waikato
  • Fixed-term Full-time role
  • Ongoing training and development
  • Free parking
  • Fixed-term Full-time role
  • Ongoing training and development
  • Free parking
Come join us as a Customer Solutions Team Leader within our Delivery team!
Come join us as a Customer Solutions Team Leader within our Delivery team!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed eighteen days ago

Customer Service Manager

at GRM TRADING LIMITED

This is a Full time job

Auckland CBD, Auckland
$39 – $41 per hour
GRM TRADING (JNK Health and Beauty) seeks a passionate team member to deliver premium wellness brands to customers across New Zealand.
GRM TRADING (JNK Health and Beauty) seeks a passionate team member to deliver premium wellness brands to customers across New Zealand.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed two days ago

Customer Support Partner | Librarian (fixed-term)

at Southland District Council

This is a Contract/Temp job

Winton, Southland
  • 6-month fixed term
  • 32 hours per week
  • Customer support and libraries
  • 6-month fixed term
  • 32 hours per week
  • Customer support and libraries
We have an opportunity for a customer services superstar to join our customer and librarian team for a 6-month fixed-term in Winton, 4 days a week.
We have an opportunity for a customer services superstar to join our customer and librarian team for a 6-month fixed-term in Winton, 4 days a week.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed two days ago

Quality and Engagement Manager

at Genesis

This is a Full time job

Hamilton Central, Waikato
Competitive salary + generous benefits
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed twenty six days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024
Expiring soon

This is a Full time job

Wellington Central, Wellington
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
Recruited byHope Fairless-Smith
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed twenty four days ago

National Operations Centre - NOC Shift Lead

at First Security
Expiring soon

This is a Full time job

Auckland
39.36 NZD per hour
  • Great team environment
  • Great Salary
  • Work for a market leading business!
  • Great team environment
  • Great Salary
  • Work for a market leading business!
National Operations Centre - NOC Shift Lead (Call Centre)
National Operations Centre - NOC Shift Lead (Call Centre)
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed twenty three days ago

Senior Customer Care Administrator

at Graham Consulting Christchurch
Expiring soon

This is a Full time job

Christchurch, Canterbury
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Recruited byHannah Barclay
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed twenty seven days ago

Client Services Manager

at Red Badge
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Base Salary + Car + Bonus
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed fourteen days ago

Team Leader – Customer Services (Service Centres) - Fixed Term

at Far North District Council
Expiring soon

This is a Contract/Temp job

Kerikeri, Northland(Hybrid)
$81,304 – $95,652 per year
  • Meaningful, community‑focused impact
  • Meaningful, community‑focused impact
Lead and lift customer experience across the organisation in this fixed‑term Customer Services leadership opportunity.
Lead and lift customer experience across the organisation in this fixed‑term Customer Services leadership opportunity.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed eighteen days ago

Contact Centre Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed twelve days ago

Manager, OSPRI Support

at OSPRI
Be an early applicant

This is a Full time job

Wellington Central, Wellington(Hybrid)
Full-Time, Fixed Term
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
  • Lead a team in a purpose-driven, values-led organization!
  • Impact New Zealand's biosecurity and farming communities!
  • Enjoy flexible work options and comprehensive benefits!
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
Lead OSPRI's Support Centre to enhance stakeholder engagement and drive service excellence in this full-time, fixed term position.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed nineteen days ago

Customer Engagement Representative - Eketahuna

at Tararua District Council
Expiring soon

This is a Part time job

Eketahuna, Manawatu
  • Frontline customer service role
  • Build strong community connections
  • Frontline customer service role
  • Build strong community connections
Provides frontline customer service and library support, assisting enquiries, access to information, technology, programs and community services.
Provides frontline customer service and library support, assisting enquiries, access to information, technology, programs and community services.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twenty four days ago

Tauira Journey Representative

at Te Wānanga o Aotearoa
Expiring soon

This is a Full time job

Te Awamutu, Waikato
$52867 - $58742
  • Fixed Term position until 31st July 2026
  • 37.5 hour per week
  • Free on-site carparking
  • Fixed Term position until 31st July 2026
  • 37.5 hour per week
  • Free on-site carparking
Are you passionate about educational support and fostering holistic learning experiences?
Are you passionate about educational support and fostering holistic learning experiences?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
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