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This is a featured job

Shift Lead

at Spark New Zealand Trading Limited
Be an early applicant

This is a Full time job

Wellington Central, Wellington
  • Be a visible and approachable source of support throughout the shift
  • Make confident decisions and resolve issues in a fast-paced environment
  • Work a rotating roster across morning, afternoon and night shifts
Provide hands-on operational and people support to help our 24/7 emergency contact centre run smoothly.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Senior Service Operations Specialist

at Map Consulting

This is a Full time job

Wairau Valley, Auckland
  • Own the operation.
  • Improve the system.
  • Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed one hour ago

Shift Lead

at Spark New Zealand Trading Limited
Be an early applicant

This is a Full time job

Wellington Central, Wellington
  • Be a visible and approachable source of support throughout the shift
  • Make confident decisions and resolve issues in a fast-paced environment
  • Work a rotating roster across morning, afternoon and night shifts
Provide hands-on operational and people support to help our 24/7 emergency contact centre run smoothly.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
Listed one day ago

Call Centre Sales Rep | Work From Home

at Fundamental Worldwide

This is a Casual/Vacation job

Auckland CBD, Auckland(Remote)
$26 – $29 per hour
  • Great Commission Structure - Start making the big $$
  • 100% work from home - no commute
  • Fast-Tracked Progression - Start your career now!
Earn, inspire, and work from home with Fundamental Worldwide's fast-growing fundraising team!
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed one day ago

Senior Service Operations Specialist

at Map Consulting

This is a Full time job

Wairau Valley, Auckland
  • Own the operation.
  • Improve the system.
  • Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed eight days ago

Customer Support & Success Team Lead

at Apprento

This is a Full time job

Penrose, Auckland
Competitve
  • Build, don't inherit: Shape the support and customer success function
  • Lead and make an impact: Guide a team member, improve systems and product
  • Be part of the next growth chapter: Help support major Australian expansion
Build the support function behind one of New Zealand's fastest-growing SaaS scale-ups. Step into leadership and grow your career!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed forty four minutes ago

Team Leader - National Data Collection | Kaihautū Tira - Kohinga Raraunga

at Stats NZ
Be an early applicant

This is a Full time job

Christchurch Central, Canterbury(Hybrid)
$84,027 - $98,855 + Kiwi Saver
Lead high-performing data collection teams at Stats NZ, driving service delivery, quality outcomes, coaching and stakeholder engagement
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
44m ago
Listed ten days ago

Customer Services Manager

at Alpine Spas

This is a Full time job

Christchurch Central, Canterbury
  • Lead a high-performing team that works across New Zealand and Australia
  • Drive change and shape the future of Customer Care and Dispatch
  • Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed twenty one hours ago

Customer Care Lead

at Hays | Office Support

This is a Full time job

Christchurch, Canterbury
90,000-130,000
  • Competitve Salary
  • Leadership Opportunities
  • NZ Owned and Operated
Multiple leadership opportunities in Customer Care
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
21h ago
Listed thirteen days ago

Customer Success Manager

at Humankind

This is a Full time job

Christchurch Central, Canterbury
  • AI software company rapidly scaling locally and internationally
  • Own the entire CX from onboarding to adoption, advocacy and retention.
  • Work directly with a huge variety of businesses
Join one of New Zealand’s fastest-growing SaaS businesses helping to shape the future of work.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed twenty hours ago

Service Excellence Executive

at Lion New Zealand

This is a Full time job

East Tamaki, Auckland
  • Build your career with iconic brands like Steinlager, Speight’s & Hyoketsu
  • Join a supportive team passionate about delivering exceptional service
  • Enjoy an on-target bonus, product perks and great employee benefits
Join LION’s Service Excellence team and deliver great experiences for our customers every day
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
20h ago
Listed fourteen days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Lead the transformation that enables our future customer experience strategy.
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's Customer Experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed eleven days ago

Team Leader Customer Services

at UDC Finance Ltd

This is a Full time job

Auckland
attractive package
  • Join New Zealand's finance company
  • Lead and develop a high-performing Customer Service team
  • Flexible working, medical cover and enhanced parental leave
Lead and develop a customer service team at UDC. Great benefits, flexible working, career growth and leadership exposure.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed four days ago

Implementation & Support Specialist

at IBIS Technology Ltd

This is a Full time job

Queenstown, Otago
$70,000 – $85,000 per year
  • Help iconic NZ tourism businesses thrive with smart tech
  • Enjoy a people-focused role with variety and real impact
  • Work onsite in beautiful Queenstown with a supportive team
Support tourism tech in Queenstown! Onboard clients, solve problems, and make an impact with IBIS Technology.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed five days ago

Customer Success Specialist

at ISAC NZ Ltd

This is a Full time job

Auckland CBD, Auckland
Proactive Customer Success Specialist to support customer onboarding and account management.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed twenty one days ago

Team Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • AI-driven projects and B2B growth opportunities
  • Fully subsidised medical insurance for you and family
  • Hybrid work model with flexible hours and wellbeing leave
Lead and inspire a dynamic team to deliver exceptional customer experiences at SCTI, driving strategic projects like B2B growth and AI integration.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed twenty one days ago

Datapay Consultant

at Datacom

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Grow in a flexible, people-first culture with real career development
  • Employee discounts across Tech, Health, Travel and more!
  • Make your mark at one of ANZ's largest and most complex technology businesses
Provide payroll system support to DataPay Direct clients, resolve queries, and help clients maximize the value of the payroll solution.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed one day ago

Telemarketers

at Remarkable People Limited

This is a Contract/Temp job

Auckland CBD, Auckland(Remote)
  • Uncapped weekly commission structure | Competitive sales base salary.
  • Monday-Friday 11am-7pm | Remote work from home.
  • Professional development and sales training.
We're looking for motivated and driven Telemarketers & lead generators to join our team for a remote role.
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed thirteen days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead the transformation that enables our future customer experience strategy
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's customer experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed three days ago

Senior Customer Service Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Mount Wellington, Auckland
Competitive base salary + bonus
  • Build the customer service team from scratch, shape the culture, and lead the sh
  • Monthly performance bonus tied to your team's results, recognised and rewarded r
  • People-first whānau culture, genuine team spirit, real autonomy once you find y
Lead NZ customer service from the ground up for an established food producer, blending people leadership, commercial acumen, and outbound sales.
Recruited byDanielle Dunn
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed six days ago

Contact Centre Team Leader

at MoleMap Australia and New Zealand

This is a Full time job

Greenlane, Auckland
MoleMap's contact centre is a key part of people booking a skin check and the engine behind our marketing team.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed twenty seven days ago

Head of Customer ANZ

at Tribe (New Zealand) Limited

This is a Full time job

Avondale, Auckland
Competitive salary, hybrid working, great culture!
  • Flexible working, convenient office location, competitive salary
  • Drive smarter processes, better workflows and stronger team engagement
  • Be part of a growing SaaS business with a strong people-first culture
Shape the future of a specialist ANZ customer function at a company redefining what HR looks like for small and medium businesses!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
Listed eight days ago

Customer Services Team Lead

at Fulton Hogan

This is a Full time job

Auckland
  • Competitive Salary + REAL Benefits
  • Ongoing Training + Development Opportunities
  • No Ivory Towers. Just Smart People Doing Good Work Together
Lead a busy customer service team, coordinate workflows, resolve issues fast, and lift service performance in a fast-moving environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed fifteen days ago

Technical Resolution Agent - Auckland

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
Yearly
  • Ready to elevate customer experience?
  • Join Ricoh as a Technical Resolution Agent!
Technical Resolution Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed twenty hours ago

Team Manager, Centralised Services

at Ministry of Justice

This is a Full time job

Wellington Central, Wellington
Ensure the effective and efficient operation of the Centralised Services, delivering high-quality customer service to the public
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
20h ago
Listed twenty four days ago

Customer Service Manager (B2C) - 6 Month Opportunity

at VEC LTD

This is a Contract/Temp job

Saint Johns, Auckland
  • Award-winning culture & opportunities!
  • Opportunity to lead and take ownership!
  • High-trust, autonomous environment!
Make your mark with one of NZ's leading retail brands!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed six days ago

Sales Development Representative

at iDigital

This is a Full time job

Auckland CBD, Auckland
$65,000 + Commission
We’re looking for a confident, driven and resilient person to join our team in a outbound sales role focused on generating new business opportunities.
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed thirteen days ago

Customer Sales Specialist

at PaySauce

This is a Full time job

Lower Hutt, Wellington(Hybrid)
  • Be the first conversation small business owners have, and why they choose us!
  • Make a real impact for small businesses
  • An opportunity to join our employee share scheme
Own the first impression - turning inbound queries into customers who stick around, while helping shape how PaySauce sells payroll
subClassification: Sales - InboundSales - Inbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed sixteen days ago

Customer Service Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Mount Wellington, Auckland
$100k + bonus
  • Be part of the rebuild of the telesales team and shape the culture
  • Monthly performance bonus tied to team results, paid out every month
  • Values-driven, people-first family business with real autonomy once trust is est
Lead the customer service function for a NZ food business, coaching the team and evolving the operation towards proactive telesales.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed ten days ago

Site Manager, Auckland Contact Centre

at Qantas Airways Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead one of the most critical operational sites in the network
  • Influence at the highest level
  • Lead a large and diverse workforce
Lead one of the most critical operational sites in the network, with end-to-end accountability for safety, customer outcomes, operational performanc
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed twenty eight days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
$85,000 – $95,000 per year
  • Are you a proactive and organised professional?
  • Play a pivotal role in shaping the success of our company.
  • Elevate your career as a Customer Service Team Leader.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago•Expiring
Listed twenty two days ago

Head of Customer Experience

at Alexander James Limited

This is a Full time job

Manukau & East Auckland, Auckland
  • Lead. Improve. Deliver
  • Central/East Auckland location
  • Senior level role giving you the chance to make an impact
Opportunity to join leadership team & be part of well established manufacturing business. Make an impact & work with your team to help shape success
Recruited bySally Stanton
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
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