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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed nine days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed thirteen hours ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13h ago
13h ago
Listed twenty seven days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start
Expiring soon

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed eleven hours ago

Customer Service Representative, Kaihāpai Moni Oranga - Henderson

at Ministry of Social Development

This is a Full time job

Henderson, Auckland
$61,466 - $73,903
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: 29th June 2026
  • Starting salary: $61,466 with annual salary progression
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: 29th June 2026
  • Starting salary: $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11h ago
11h ago
Listed thirteen hours ago

Customer Service Executive

at Aramex New Zealand

This is a Full time job

Rosedale, Auckland
Join the Aramex team today as a Customer Service Executive and take your career to the next level.
Join the Aramex team today as a Customer Service Executive and take your career to the next level.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13h ago
13h ago
Listed twenty seven days ago

Technical Customer Services Representative (Service Desk)

at Think I T Ltd
Expiring soon

This is a Full time job

Mount Wellington, Auckland
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed thirteen hours ago

Customer Service Executive

at Aramex New Zealand

This is a Full time job

Penrose, Auckland
Join the Aramex team today as a Customer Service Executive and take your career to the next level.
Join the Aramex team today as a Customer Service Executive and take your career to the next level.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13h ago
13h ago
Listed seven days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,216.00 per annum + Monthly Bonuses + Perks
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed one day ago

Team Leader

at The Intro

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $75,000 base + Commission
If you’re strong on the phones, can lead from the front, and want solid earning potential from home — this is worth a look.
If you’re strong on the phones, can lead from the front, and want solid earning potential from home — this is worth a look.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eight hours ago

Customer Service Representative - Contact Centre

at Westpac New Zealand Limited

This is a Full time job

Auckland CBD, Auckland
  • Phone-based customer service (cards & everyday banking)
  • Fast hiring: interviews week of 18 May, references early June
  • Looking for committed, reliable people who want to start strong
  • Phone-based customer service (cards & everyday banking)
  • Fast hiring: interviews week of 18 May, references early June
  • Looking for committed, reliable people who want to start strong
Love being on the phone? Proud of your attention to detail? Enjoy helping people every single day?
Love being on the phone? Proud of your attention to detail? Enjoy helping people every single day?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8h ago
8h ago
Listed ten hours ago

Notification Agent

at WorkSafe New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Starting salary range is $74, 174 to $81,612
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Any WorkSafe office location will be considered
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Any WorkSafe office location will be considered
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
10h ago
Listed one day ago

Relationship Specialist

at Apex Advice

This is a Full time job

Mount Eden, Auckland
  • Join a growing business
  • Learn from a supportive, collaborative and knowledgeable team
  • Central suburbs location
  • Join a growing business
  • Learn from a supportive, collaborative and knowledgeable team
  • Central suburbs location
We are looking for a full time Relationship Specialist to join our growing team based in our Mount Eden office in Auckland.
We are looking for a full time Relationship Specialist to join our growing team based in our Mount Eden office in Auckland.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed sixteen days ago

Customer Service (Relocate & Based in Malaysia)

at Startek Malaysia

This is a Full time job

Auckland CBD, Auckland
$3,550 – $3,720 per month + relocation support
  • Gain international experience with full relocation support.
  • Work in a multicultural environment while staying connected to your home market.
  • Permanent Position
  • Gain international experience with full relocation support.
  • Work in a multicultural environment while staying connected to your home market.
  • Permanent Position
We’re seeking dynamic Australian and Kiwi professionals to join our team in Malaysia, providing dedicated customer support for the Australia Market.
We’re seeking dynamic Australian and Kiwi professionals to join our team in Malaysia, providing dedicated customer support for the Australia Market.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed one day ago

Insurance Broking Opportunity

at Gallagher Insurance

This is a Full time job

Auckland CBD, Auckland
Base +Kiwisaver +Incentives+ Discounted Insurances
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
Engage with clients via phone & email to understand and provide insurance solutions for their personal assets such as house, contents, cars, boats etc
Engage with clients via phone & email to understand and provide insurance solutions for their personal assets such as house, contents, cars, boats etc
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed sixteen days ago

Customer Service Representative

at The Produce Company Ltd

This is a Full time job

St Johns, Auckland
Deliver exceptional customer service in a collaborative, fast-paced environment at The Produce Company Ltd.
Deliver exceptional customer service in a collaborative, fast-paced environment at The Produce Company Ltd.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed five days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twelve days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed seven days ago

Trade Desk Customer Service Representative

at Computer Dynamics Ltd

This is a Full time job

Albany, Auckland
An excellent career opportunity to join a growing business with a strong culture and set of values.
An excellent career opportunity to join a growing business with a strong culture and set of values.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed six days ago

Reservations Contact Centre Manager

at maui, Britz, mighty

This is a Full time job

Mangere, Auckland
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed five days ago

Customer Service Representative

at GWA Group Limited

This is a Full time job

Avondale, Auckland(Hybrid)
  • Hybrid working - office and home
  • Varied customer support - merchants, plumbers and customers
  • Calm, solution‑focused calls - minimal escalations
  • Hybrid working - office and home
  • Varied customer support - merchants, plumbers and customers
  • Calm, solution‑focused calls - minimal escalations
Enjoy a calm, solution‑focused handling of calls with minimal escalation.
Enjoy a calm, solution‑focused handling of calls with minimal escalation.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twenty one days ago

Customer Service Manager

at New World

This is a Full time job

Te Atatu Peninsula, Auckland
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed one day ago

Customer Care Specialist

at Fidelity Life

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Great Insurance Benefits
  • Flexible working
  • Awesome Training
  • Great Insurance Benefits
  • Flexible working
  • Awesome Training
We're looking for talented Customer Services Specialist to join our team
We're looking for talented Customer Services Specialist to join our team
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed fourteen days ago

Faults Services Coordinator

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive salary and great benefits!
  • A unique opportunity to join the Watercare team.
  • Competitive salary and great benefits on offer!
  • Must be available for rostered shifts, Mon-Sun
  • A unique opportunity to join the Watercare team.
  • Competitive salary and great benefits on offer!
  • Must be available for rostered shifts, Mon-Sun
We have an exciting opportunity for a customer orientated person to join the team as one of our Faults Services Coordinators.
We have an exciting opportunity for a customer orientated person to join the team as one of our Faults Services Coordinators.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed nine days ago

After Sales Advisor

at NetYourJob

This is a Full time job

Hobsonville, Auckland
  • Competitive pay
  • A quality and reliable brand - it’s Toyota!
  • Supportive team
  • Competitive pay
  • A quality and reliable brand - it’s Toyota!
  • Supportive team
Perfect role for someone who enjoys making meaningful connections with people, problem-solving, and learning new skills!
Perfect role for someone who enjoys making meaningful connections with people, problem-solving, and learning new skills!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed six days ago

Customer Service Coordinator

at Device Technologies Australia Pty Ltd

This is a Full time job

Albany, Auckland(Hybrid)
  • Join a dynamic, supportive, and team-orientated culture.
  • Be part of a company that is shaping the future of healthcare.
  • Excellent salary package and benefits.
  • Join a dynamic, supportive, and team-orientated culture.
  • Be part of a company that is shaping the future of healthcare.
  • Excellent salary package and benefits.
This thrilling opportunity awaits individuals who are passionate about delivering exceptional customer experiences. Apply now!
This thrilling opportunity awaits individuals who are passionate about delivering exceptional customer experiences. Apply now!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty six days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ
Expiring soon

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed twenty two days ago

Contact Center Lead (Sales, Dispatch & Service)

at Trade Depot Ltd

This is a Full time job

Auckland CBD, Auckland
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed twelve hours ago

Recoveries Administrator

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Recoveries Administrator
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Recoveries Administrator
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12h ago
12h ago
Listed seven days ago

Transport Network Operator - Expression of Interest

at Auckland Transport

This is a Full time job

Takapuna, Auckland
25% discount on public transport across Auckland
  • Systems savvy - can easily learn and use multiple systems
  • Proactive and reactive - able to make quick decisions
  • Ability to multi-task while working under pressure
  • Systems savvy - can easily learn and use multiple systems
  • Proactive and reactive - able to make quick decisions
  • Ability to multi-task while working under pressure
Keeping people safe and keeping people moving is our main goal
Keeping people safe and keeping people moving is our main goal
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed eight days ago

Field Service Coordinator

at SZ Servicing Limited

This is a Full time job

Auckland CBD, Auckland
$55,000 – $65,000 per year
Support the operational servicing of Energy systems and help provide energy security and peace of mind
Support the operational servicing of Energy systems and help provide energy security and peace of mind
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
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