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This is a featured job

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed thirteen days ago

Part Time Order Entry / Customer Service

at IFP Group

This is a Part time job

Mangere, Auckland
  • Great people to work with that will help you get started
  • Great people to work with that will help you get started
If you love helping customers, then we would love to talk to you about our exciting role.
If you love helping customers, then we would love to talk to you about our exciting role.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed sixteen days ago

Customer Service Specialist Inbound, Outbound & Bookings

at Junk2Go Ltd

This is a Full time job

Avondale, Auckland
$55,000 – $70,000 per year
  • Help customers to solve their problems by provided outstanding customer service
  • A role with real social impact via our "Junk2Go turning Junk2Good" initiative
  • A genuine opportunity to grow
  • Help customers to solve their problems by provided outstanding customer service
  • A role with real social impact via our "Junk2Go turning Junk2Good" initiative
  • A genuine opportunity to grow
Love talking to people? This might be the opportunity you've been looking for!
Love talking to people? This might be the opportunity you've been looking for!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed one day ago

Customer Service Delivery Representative

at Belron New Zealand (Smith&Smith®, Laser®, Exceed)

This is a Full time job

Mount Wellington, Auckland(Hybrid)
Competitive Remuneration + Health Cover Plan
  • Development opportunities + Values-driven culture
  • Great team. Great customers. Napier’s best CSR crew is calling your name
  • Competitive Remuneration + Benefits
  • Development opportunities + Values-driven culture
  • Great team. Great customers. Napier’s best CSR crew is calling your name
  • Competitive Remuneration + Benefits
Do you have a genuine passion for Customer Service and a desire to help others? Join the team that proves a Contact Centre can actually be fun!
Do you have a genuine passion for Customer Service and a desire to help others? Join the team that proves a Contact Centre can actually be fun!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed six days ago

Technical Customer Services Representative (Service Desk)

at Think I T Ltd

This is a Full time job

Mount Wellington, Auckland
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed seven days ago

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed nineteen days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twelve days ago

Customer Experience Consultant

at Medtech Global

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed six days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty eight days ago

Customer Support Team Leader

at Husqvarna New Zealand Ltd
Expiring soon

This is a Full time job

Mangere, Auckland
  • Global & Innovative Organisation
  • Marketing leading products.
  • Immediate start available.
  • Global & Innovative Organisation
  • Marketing leading products.
  • Immediate start available.
Seeking a people‑focused leader to drive a high‑performing customer support team and strengthen service across New Zealand.
Seeking a people‑focused leader to drive a high‑performing customer support team and strengthen service across New Zealand.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed eight hours ago

National Registry Officer

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
  • Help support everyday New Zealanders
  • Provide helpful, caring customer service for all involved in our Justice system
  • Ensure our customers have all the information they need
  • Help support everyday New Zealanders
  • Provide helpful, caring customer service for all involved in our Justice system
  • Ensure our customers have all the information they need
Support our Courts and Tribunals in enabling access to justice and delivering quality services to the people of Aotearoa.
Support our Courts and Tribunals in enabling access to justice and delivering quality services to the people of Aotearoa.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8h ago
8h ago
Listed six days ago

Customer Care Agent - 6 Month Fixed Term Contract

at Petdirect

This is a Contract/Temp job

Avondale, Auckland(Hybrid)
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed one day ago

Contact Center Lead (Sales, Dispatch & Service)

at Trade Depot Ltd

This is a Full time job

Auckland CBD, Auckland
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty six days ago

Student Services Specialist – Recruitment

at Future Skills
Expiring soon

This is a Full time job

Manukau, Auckland
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed twenty eight days ago

Customer Service - Meet and Greet Specialist

at Customise Talent Partners
Expiring soon

This is a Full time job

Onehunga, Auckland
  • Newly created position due to growth
  • Full Time Permanent Position
  • Great Company Culture within a vibrant industry
  • Newly created position due to growth
  • Full Time Permanent Position
  • Great Company Culture within a vibrant industry
If you're passionate about exceptional service and keen to bring your unique flair to an innovative workspace, this could be the perfect fit for you!
If you're passionate about exceptional service and keen to bring your unique flair to an innovative workspace, this could be the perfect fit for you!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed five days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed eight hours ago

Customer Service Representative – Customer Service and Tele-Sales Focus

at Premier Business Forms New Zealand Limited

This is a Full time job

East Tamaki, Auckland
We’re seeking a friendly, service-minded Customer Services Representative to be the first point of contact for our customers.
We’re seeking a friendly, service-minded Customer Services Representative to be the first point of contact for our customers.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8h ago
8h ago
Listed twenty six days ago

Global Service & Support Lead

at ZeroJet
Expiring soon

This is a Full time job

Mount Wellington, Auckland
  • A rare opportunity to help scale innovative New Zealand Products.
  • Work at the intersection of technology, operations, and customer experience
  • Direct impact on customer success and product reliability
  • A rare opportunity to help scale innovative New Zealand Products.
  • Work at the intersection of technology, operations, and customer experience
  • Direct impact on customer success and product reliability
Build a global service network from the ground up!
Build a global service network from the ground up!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed three hours ago

Customer Service Manager

at New World

This is a Full time job

Te Atatu Peninsula, Auckland
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3h ago
3h ago
Listed one day ago

Customer Relationship Agent

at Sime Motors

This is a Full time job

Newmarket, Auckland
Salary + commission + benefits + training
  • Luxury brand with a passionate team to that supports each other
  • Career growth prospects within the business & further leadership development
  • Competitive salary + employee benefits and rewards programmes that reward YOU!
  • Luxury brand with a passionate team to that supports each other
  • Career growth prospects within the business & further leadership development
  • Competitive salary + employee benefits and rewards programmes that reward YOU!
Manage inbound/outbound calls, book services, maintain CRM data and deliver exceptional customer service while meeting KPIs.
Manage inbound/outbound calls, book services, maintain CRM data and deliver exceptional customer service while meeting KPIs.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed fourteen days ago

Customer Care Lead

at Enliven Northern

This is a Full time job

Penrose, Auckland
$80,000 per year
  • Wednesday - Friday 10am to 6.30pm + Saturday and Sunday 9am - 5.30pm
  • Central Penrose location close to train and cafes
  • Frontline role collaberating with our clients and the team
  • Wednesday - Friday 10am to 6.30pm + Saturday and Sunday 9am - 5.30pm
  • Central Penrose location close to train and cafes
  • Frontline role collaberating with our clients and the team
Lead a frontline Customer Care team delivering high-quality, client-centred services across Wednesday - Sunday.
Lead a frontline Customer Care team delivering high-quality, client-centred services across Wednesday - Sunday.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed one day ago

Client Services Manager

at Red Badge

This is a Full time job

Auckland CBD, Auckland
Base Salary + Car + Bonus
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed three hours ago

Commercial Customer Success Specialist

at WM New Zealand

This is a Full time job

East Tamaki, Auckland
  • Opportunities for professional development and career advancement.
  • Discounted health insurance and discount on various products
  • Become part of a close-knit team that values collaboration & recognition
  • Opportunities for professional development and career advancement.
  • Discounted health insurance and discount on various products
  • Become part of a close-knit team that values collaboration & recognition
Join WM New Zealand as a Commercial Customer Success Specialist in Auckland, focusing on customer service and sales support.
Join WM New Zealand as a Commercial Customer Success Specialist in Auckland, focusing on customer service and sales support.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3h ago
3h ago
Listed one day ago

Motor Claims Consultant (Valet) 12-month fixed term

at AA Insurance

This is a Contract/Temp job

Penrose, Auckland
Competitive Salary
  • Up to 50% off car, home, and contents insurance
  • Supplier & retail discounts, with AA Insurance benefits card
  • Ongoing learning opportunities for professional and self-development
  • Up to 50% off car, home, and contents insurance
  • Supplier & retail discounts, with AA Insurance benefits card
  • Ongoing learning opportunities for professional and self-development
Join our Penrose team as a Motor Claims Consultant, delivering face-to-face support and stress-free service to get customers back on the road fast.
Join our Penrose team as a Motor Claims Consultant, delivering face-to-face support and stress-free service to get customers back on the road fast.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seven days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi

This is a Full time job

Auckland CBD, Auckland
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed fifteen days ago

Internal Sales Representative

at James Hardie

This is a Full time job

Penrose, Auckland
  • Global brand with over 137+ years of innovation
  • Deliver exceptional service to customers across New Zealand
  • Drive accuracy, efficiency, and value through every interaction
  • Global brand with over 137+ years of innovation
  • Deliver exceptional service to customers across New Zealand
  • Drive accuracy, efficiency, and value through every interaction
Deliver high‑quality telephone‑based customer service, handling enquiries and processing orders in SAP.
Deliver high‑quality telephone‑based customer service, handling enquiries and processing orders in SAP.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed twenty seven days ago

Customer Experience Consultant (Night Shift)

at Cushman & Wakefield
Expiring soon

This is a Full time job

Penrose, Auckland(Hybrid)
  • Autonomous overnight role with ongoing training and support
  • 99% remote work with structured rosters
  • Access to Southern Cross discounts and Marram health benefits
  • Autonomous overnight role with ongoing training and support
  • 99% remote work with structured rosters
  • Access to Southern Cross discounts and Marram health benefits
Support clients overnight in a stable, autonomous role with full training, strong support, and clear growth opportunities
Support clients overnight in a stable, autonomous role with full training, strong support, and clear growth opportunities
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed twenty seven days ago

Customer Service Consultant

at JUCY
Expiring soon

This is a Full time job

Mangere, Auckland(Hybrid)
Competitive pay, monthly commission & KiwiSaver
  • Join a fun, multicultural, adventure-loving team
  • Advance your career with internal growth opportunities
  • Enjoy travel perks and exclusive discounts
  • Join a fun, multicultural, adventure-loving team
  • Advance your career with internal growth opportunities
  • Enjoy travel perks and exclusive discounts
Support travellers, resolve issues and convert bookings. Requires 3+ yrs customer service, strong communication, roster flexibility, NZ work rights.
Support travellers, resolve issues and convert bookings. Requires 3+ yrs customer service, strong communication, roster flexibility, NZ work rights.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed nine days ago

Customer Service / Order Processing Technician

at Baxter Healthcare Pty Ltd

This is a Full time job

Penrose, Auckland
  • Leading global healthcare company with a strong value driven culture
  • A role where you can make a difference and do something that really matters
  • We offer a dynamic, future focused workplace & a strong value driven culture
  • Leading global healthcare company with a strong value driven culture
  • A role where you can make a difference and do something that really matters
  • We offer a dynamic, future focused workplace & a strong value driven culture
Excellent opportunity for you to work with an organisation that strives for excellence.
Excellent opportunity for you to work with an organisation that strives for excellence.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed eleven days ago

Customer Service Manager

at FINEST FLOORING LIMITED

This is a Full time job

Auckland CBD, Auckland
$36 – $40 per hour
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed fifteen days ago

Customer Experience Partner

at Lightforce Ltd

This is a Full time job

Auckland CBD, Auckland
$60,000 – $70,000 per year
  • Market leading company within solar industry
  • Loads of scope to learn and grow
  • Great opportunity to make this role your own.
  • Market leading company within solar industry
  • Loads of scope to learn and grow
  • Great opportunity to make this role your own.
Become the trusted advisor and solutions partner- read further if you want to make key difference in the renewable energy sector.
Become the trusted advisor and solutions partner- read further if you want to make key difference in the renewable energy sector.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
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