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This is a featured job

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Support Specialist

at Levno Limited
Immediate start

This is a Full time job

Palmerston North Central, Manawatu
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twenty five days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed twelve days ago

Technical Customer Services Representative (Service Desk)

at Think I T Ltd

This is a Full time job

Mount Wellington, Auckland
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed nineteen days ago

Customer Experience Consultant

at Medtech Global

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed five days ago

Customer Support Specialist

at Levno Limited
Immediate start

This is a Full time job

Palmerston North Central, Manawatu
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed sixteen days ago

Customer Success (CX) Specialist

at FNZ Services (NZ) Limited

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed fifteen days ago

Technical Resolution Agent

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
Technical Resolution Agent
Technical Resolution Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed five days ago

Customer Service Support - Robot mowers!

at Robomate

This is a Full time job

Rosedale, Auckland
Good salary, amazing company, Learn new Technology
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twelve days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed nineteen days ago

Customer Operations Agent

at Hnry Limited

This is a Full time job

Wellington Central, Wellington
$65,000 per year
  • Collaborative team culture
  • Professional development opportunities
  • No crazy working hours - 9am to 5pm!
  • Collaborative team culture
  • Professional development opportunities
  • No crazy working hours - 9am to 5pm!
If customer service is your passion join the best team in Wellington and support us on our mission to make tax simple for sole traders & contractors!
If customer service is your passion join the best team in Wellington and support us on our mission to make tax simple for sole traders & contractors!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twenty one days ago

Technical Resolution Agent (6-month Fixed Term Parental Leave Cover)

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
Technical Resolutions Agent
Technical Resolutions Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed twenty nine days ago

Alarm Monitoring ( Fire, Security & Automation ) Trainee Manager

at Alarm New Zealand Ltd
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Permanent
  • trainee
  • Network Engineering
  • Permanent
  • trainee
  • Network Engineering
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed twenty six days ago

Customer Service Support - Robot mowers!

at Robomate
Expiring soon

This is a Full time job

Rosedale, Auckland
$60,000 – $70,000 per month
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed four days ago

Customer Support Officer - PIB

at New Zealand Police

This is a Full time job

Wellington
Starting salary: $63,526.00 - $66312
Bring your skills to NZ Police and build a career with real purpose.
Bring your skills to NZ Police and build a career with real purpose.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed seven days ago

Customer Lifecycle Lead

at Trade Me

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed twenty five days ago

Operations Advisor - Wellington

at Department of Corrections
Expiring soon

This is a Full time job

Upper Hutt, Wellington
$69,205 - $81,098
  • 24/7 shift work - receive fully paid training & support
  • Bring your experience in phone & email communications into this fast-paced role
  • Roles based in Wellington, Upper Hutt
  • 24/7 shift work - receive fully paid training & support
  • Bring your experience in phone & email communications into this fast-paced role
  • Roles based in Wellington, Upper Hutt
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed twenty two days ago

Customer Service Specialist

at Catch Consulting

This is a Full time job

Burnside, Canterbury
  • Innovative business, interesting & varied role
  • Opportunity to learn and progress
  • Competitive remuneration
  • Innovative business, interesting & varied role
  • Opportunity to learn and progress
  • Competitive remuneration
Join the innovative, dynamic team at Homershams in Christchurch in this varied role with opportunity for career progression!
Join the innovative, dynamic team at Homershams in Christchurch in this varied role with opportunity for career progression!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed twenty days ago

Telecare Field Representative

at Hato Hone St John

This is a Full time job

Glen Eden, Auckland(Remote)
  • Meaningful work within the community
  • Provide vital support to our internal medical alarm teams
  • Work for the most trusted charity & support your local community
  • Meaningful work within the community
  • Provide vital support to our internal medical alarm teams
  • Work for the most trusted charity & support your local community
Provide vital support to our internal medical alarm teams, as well as to external customers, ensuring people can enjoy their independence for longer.
Provide vital support to our internal medical alarm teams, as well as to external customers, ensuring people can enjoy their independence for longer.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed twenty one days ago

Customer Experience Partner

at Lightforce Ltd

This is a Full time job

Auckland CBD, Auckland
$60,000 – $70,000 per year
  • Market leading company within solar industry
  • Loads of scope to learn and grow
  • Great opportunity to make this role your own.
  • Market leading company within solar industry
  • Loads of scope to learn and grow
  • Great opportunity to make this role your own.
Become the trusted advisor and solutions partner- read further if you want to make key difference in the renewable energy sector.
Become the trusted advisor and solutions partner- read further if you want to make key difference in the renewable energy sector.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed four days ago

Senior Customer Care Administrator

at Graham Consulting Christchurch

This is a Full time job

Christchurch, Canterbury
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
  • Provide end-to-end customer within a B2B environment
  • Join a well-regarded company where you’ll be part of a close-knit team
  • Be a reliable problem-solver who builds strong customer relationships
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Key customer-facing role in a B2B business, managing orders, accounts receivable, and providing high-quality customer support.
Recruited byHannah Barclay
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed seven days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Wellington Central, Wellington
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
Recruited byHope Fairless-Smith
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed four days ago

Lobby Ambassador/Facilities Coordinator

at JLL

This is a Full time job

Auckland CBD, Auckland
  • Full-time position with long term career opportunities
  • Join a team that are supportive, energetic, and talented
  • Convenient Auckland CBD location
  • Full-time position with long term career opportunities
  • Join a team that are supportive, energetic, and talented
  • Convenient Auckland CBD location
Bring your customer service skills working onsite with a client in Auckland CBD!
Bring your customer service skills working onsite with a client in Auckland CBD!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twenty two days ago

Customer Service Representative

at Randstad - Business Support

This is a Full time job

Wellington
$65,000 + social events + wellbeing allowance
Join a high-growth team streamlining customer queries. Handle data, support users and solve problems in a fun, tech-forward environment.
Join a high-growth team streamlining customer queries. Handle data, support users and solve problems in a fun, tech-forward environment.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed six days ago

Customer Service (Measure & Fit Technician)

at NetYourJob

This is a Full time job

Trentham, Wellington
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
Full-time role is based in our Trentham office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
Full-time role is based in our Trentham office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed thirteen days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi

This is a Full time job

Auckland CBD, Auckland
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed twelve days ago

Nutrient Specialist Service Centre - Wtrn LNI

at Ballance Agri-Nutrients
Expiring soon

This is a Full time job

New Plymouth, Taranaki
  • Trusted advisor for a large, diverse farming portfolio, no on farm travel needed
  • Office-based role with strong customer relationships via phone, digital channels
  • Join a values led, farmer-owned co-operative with career growth and security
  • Trusted advisor for a large, diverse farming portfolio, no on farm travel needed
  • Office-based role with strong customer relationships via phone, digital channels
  • Join a values led, farmer-owned co-operative with career growth and security
You'll manage a farmer portfolio as a trusted advisor, delivering practical nutrient advice and end to end sales via phone, email and visits
You'll manage a farmer portfolio as a trusted advisor, delivering practical nutrient advice and end to end sales via phone, email and visits
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed thirteen days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi

This is a Full time job

Palmerston North Central, Manawatu
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed twelve days ago

Nutrient Specialist Service Centre - Wtrn LNI

at Ballance Agri-Nutrients

This is a Full time job

Feilding, Manawatu
  • Trusted advisor for a large, diverse farming portfolio, no on farm travel needed
  • Office-based role with strong customer relationships via phone, digital channels
  • Join a values led, farmer-owned co-operative with career growth and security
  • Trusted advisor for a large, diverse farming portfolio, no on farm travel needed
  • Office-based role with strong customer relationships via phone, digital channels
  • Join a values led, farmer-owned co-operative with career growth and security
You'll manage a farmer portfolio as a trusted advisor, delivering practical nutrient advice and end to end sales via phone, email and visits
You'll manage a farmer portfolio as a trusted advisor, delivering practical nutrient advice and end to end sales via phone, email and visits
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed nineteen days ago

Operations Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
Join Datacom as the Operations Manager to support us in the day-to-day operations of our BPO customer service contact centre.
Join Datacom as the Operations Manager to support us in the day-to-day operations of our BPO customer service contact centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed fourteen days ago

Customer and Sales Support

at Healthcare By Douglas

This is a Full time job

Henderson, Auckland
  • Own your portfolio – Build and grow pharmacy relationships
  • Drive sales outcomes – Influence decisions and increase revenue
  • Make real impact – Shape product success in market
  • Own your portfolio – Build and grow pharmacy relationships
  • Drive sales outcomes – Influence decisions and increase revenue
  • Make real impact – Shape product success in market
Drive pharmacy sales nationwide by building retailer relationships, influencing decisions through proactive customer engagement
Drive pharmacy sales nationwide by building retailer relationships, influencing decisions through proactive customer engagement
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed thirteen days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi
Be an early applicant

This is a Full time job

Wellington
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
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