Internal Account Manager
Are you an experienced Trade Specialist or Trade Sales Support ready to step up into Account Management for career progression, better earnings and performance-based incentives? This Internal Account Manager role is your opportunity to back yourself!
Based in-branch at CARTERS East Tamaki, you will take ownership of an assigned portfolio of accounts, driving sales through proactive internal sales activities while delivering excellent customer service and accurate order processing. You will manage your call cycle via phone and email, focusing on your customer portfolio across the Auckland South region while acting as a key link between customers, Account Managers, Sales Manager and branch operations.
You will be self-motivated, results driven and highly organised. You will ensure orders are entering accurately, ensuring timely deliveries to keep your customer's projects running smoothly. You will be heavily involved in the entire sales process collaborating with internal teams around stock availability, delivery times and pricing to ensure customer needs are met and issues resolved in a timely manner.
Skills & Experience
The ideal candidate will be a natural when it comes to customer service and sales as well as a true hunter. You will also possess the following qualities:
- Solid planning and organisational skills
- A proven sales and relationship management track record
- An eye for emerging markets
- Highly self-motivated with exceptional work ethic
- Strong commercial adaptability and agility
- Solutions-focused
- Building or trade industry knowledge is advantageous
- Strong communication skills - Mandarin is a benefit but not essential.
What we offer
In return, we'll make sure you're looked after in a professional, positive, inclusive and supportive working environment that you can be proud of. We offer:
- A competitive base salary plus incentives, laptop & mobile
- 7.5% Benefits Package, includes Superannuation Savings Scheme, Life & Disability Insurance
- We also pay for your Southern Cross Health Insurance
- Training, development, coaching and promotional opportunities
- Supportive, respectful, fun, collaborative, diverse team
- Buying privileges across all Carters stores
If this sounds like you, we'd be keen to hear from you. Apply to work with CARTERS today. You won't look back!
Company profile
We’re one of New Zealand’s leading suppliers of building products, custom frames, trusses and manufactured solutions. After over 150 years in the business, we’re committed to being a building partner to the trade. Every member of the CARTERS team plays a key role in the success of our business – and our customers’ businesses. Wherever you are in New Zealand, CARTERS isn’t far away.
With 50 branches and 9 manufacturing plants across the country, we’re able to share our knowledge and building expertise with New Zealanders everywhere.
Our roles include Branch & Account Management, Customer Service, Yard, Dispatch, Inventory, Drivers, H&S, manufacturing operators, finance, procurement.
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