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This is a featured job

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed nine days ago

Customer Experience Consultant

at Medtech Global

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed sixteen days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed twelve days ago

Technical Resolution Agent (6-month Fixed Term Parental Leave Cover)

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
Technical Resolutions Agent
Technical Resolutions Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed six days ago

Service Center Operator

at Ballance Agri-Nutrients

This is a Full time job

Bell Block, Taranaki
  • Fast progression for those with the right drive and attitude
  • Competitive remuneration including Life, Income and Medical Insurance
  • Immediate start possible!
  • Fast progression for those with the right drive and attitude
  • Competitive remuneration including Life, Income and Medical Insurance
  • Immediate start possible!
A great entry role to learn the business and grow your career. It's hard work in a challenging environment supporting NZ farmers.
A great entry role to learn the business and grow your career. It's hard work in a challenging environment supporting NZ farmers.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed four days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi

This is a Full time job

Auckland CBD, Auckland
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed six days ago

Technical Resolution Agent

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
Technical Resolution Agent
Technical Resolution Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed five days ago

Service Specialist

at Ballance Agri-Nutrients

This is a Full time job

Mount Maunganui, Bay of Plenty
  • Be the trusted go to support for farmers and Nutrient Specialists across NZ
  • Drive real impact in customer experience, digital enablement and service
  • Join a supportive, purpose-led team growing together and caring for land
  • Be the trusted go to support for farmers and Nutrient Specialists across NZ
  • Drive real impact in customer experience, digital enablement and service
  • Join a supportive, purpose-led team growing together and caring for land
Key contact for farmers, supporting Nutrient Specialists by delivering seamless, proactive service and coordination across customer journey
Key contact for farmers, supporting Nutrient Specialists by delivering seamless, proactive service and coordination across customer journey
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twelve days ago

Internal Sales Representative

at James Hardie

This is a Full time job

Penrose, Auckland
  • Global brand with over 137+ years of innovation
  • Deliver exceptional service to customers across New Zealand
  • Drive accuracy, efficiency, and value through every interaction
  • Global brand with over 137+ years of innovation
  • Deliver exceptional service to customers across New Zealand
  • Drive accuracy, efficiency, and value through every interaction
Deliver high‑quality telephone‑based customer service, handling enquiries and processing orders in SAP.
Deliver high‑quality telephone‑based customer service, handling enquiries and processing orders in SAP.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twelve days ago

Senior Customer Connections Specialist

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
Bring your development & leadership focus, mentoring the team and growing your technical expertise in the world of customer connections.
Bring your development & leadership focus, mentoring the team and growing your technical expertise in the world of customer connections.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twenty three days ago

Global Service & Support Lead

at ZeroJet

This is a Full time job

Mount Wellington, Auckland
  • A rare opportunity to help scale innovative New Zealand Products.
  • Work at the intersection of technology, operations, and customer experience
  • Direct impact on customer success and product reliability
  • A rare opportunity to help scale innovative New Zealand Products.
  • Work at the intersection of technology, operations, and customer experience
  • Direct impact on customer success and product reliability
Build a global service network from the ground up!
Build a global service network from the ground up!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed five days ago

SimplyFert Specialist

at Ballance Agri-Nutrients

This is a Full time job

Mount Maunganui, Bay of Plenty
  • National sales role supporting farmers through SimplyFert brand
  • Variety and challenge: manage enquiries, convert sales, support pricing
  • Be part of a supportive Customer Services team working with sales ops NZ
  • National sales role supporting farmers through SimplyFert brand
  • Variety and challenge: manage enquiries, convert sales, support pricing
  • Be part of a supportive Customer Services team working with sales ops NZ
As a SimplyFert Specialist, you deliver end-to-end sales, converting enquiries into confirmed sales and ensuring seamless order execution
As a SimplyFert Specialist, you deliver end-to-end sales, converting enquiries into confirmed sales and ensuring seamless order execution
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed four days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi
Be an early applicant

This is a Full time job

Palmerston North Central, Manawatu
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed four days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi
Be an early applicant

This is a Full time job

Wellington
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed nine days ago

Operations Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
Join Datacom as the Operations Manager to support us in the day-to-day operations of our BPO customer service contact centre.
Join Datacom as the Operations Manager to support us in the day-to-day operations of our BPO customer service contact centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed three days ago

Head of Customer Connection

at INSIDE Recruitment
Be an early applicant

This is a Full time job

Wellington
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed eighteen days ago

Partnerships & Success Manager

at Givenwell

This is a Full time job

Dunedin Central, Otago
$70k salary + $10k ESOP + $5k Wellbeing Allowance
Join a purpose-driven startup with global ambition. Four-day week, $5k wellbeing allowance, and a real stake in the company through ESOP.
Join a purpose-driven startup with global ambition. Four-day week, $5k wellbeing allowance, and a real stake in the company through ESOP.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed twenty six days ago

Technical Advisor/Customer Service

at Gunn Talent
Expiring soon

This is a Full time job

Rodney & North Shore, Auckland
  • Join a knowledgable and passionate team of industry experts
  • Enjoy a positive, professional and high energy culture
  • North Shore location
  • Join a knowledgable and passionate team of industry experts
  • Enjoy a positive, professional and high energy culture
  • North Shore location
Are you passionate about audio/visual equipment? Know how to diagnose minor faults and love to keep up to date with all the latest tech?
Are you passionate about audio/visual equipment? Know how to diagnose minor faults and love to keep up to date with all the latest tech?
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
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