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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Care Team Leader

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
Annual salary + 12-month review
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed fifteen hours ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
15h ago
Listed three days ago

Customer Care Team Leader

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
Annual salary + 12-month review
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed eighteen days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed eighteen hours ago

Customer Services Manager

at KE KELIT NZ Ltd

This is a Full time job

Petone, Wellington
  • Someone who can bring structure, pace, and control to our customer operations.
  • Play a key role in improving how the business operates
  • Be part of a growing business with a strong product offering
  • Someone who can bring structure, pace, and control to our customer operations.
  • Play a key role in improving how the business operates
  • Be part of a growing business with a strong product offering
Be responsible for managing the day-to-day flow of customer enquiries, orders, and internal coordination across our sales and supply chain teams.
Be responsible for managing the day-to-day flow of customer enquiries, orders, and internal coordination across our sales and supply chain teams.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
Listed eighteen hours ago

Manager Customer Contact Channels - Travelling

at NZ Transport Agency Waka Kotahi
Be an early applicant

This is a Full time job

Wellington
  • Lead high volume national customer contact operations
  • Be central to NZTA's customer response for those travelling on our roads
  • Deliver resilient, real time services in complex environments
  • Lead high volume national customer contact operations
  • Be central to NZTA's customer response for those travelling on our roads
  • Deliver resilient, real time services in complex environments
Hands on leadership of NZTA's high volume travelling contact channels, balancing real time delivery and improvement in a fast changing environment.
Hands on leadership of NZTA's high volume travelling contact channels, balancing real time delivery and improvement in a fast changing environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
Listed thirteen days ago

Customer Lifecycle Lead

at Trade Me

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed thirteen days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Wellington Central, Wellington
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
Recruited byHope Fairless-Smith
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed eighteen days ago

Head of Customer Connection

at INSIDE Recruitment

This is a Full time job

Wellington
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
  • Lead ACC’s customer channels, contact centre, many-to-many service team, and dig
  • Drive and improve client experience and digital service adoption and delivery
  • Champion a high-performance culture in the customer connection team.
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
Lead ACC’s customer channels, contact centre, digital platforms, and business customer teams to drive client experience and continue our digital trans
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed five days ago

Customer Service Manager

at GRM TRADING LIMITED

This is a Full time job

Auckland CBD, Auckland
$39 – $41 per hour
GRM TRADING (JNK Health and Beauty) seeks a passionate team member to deliver premium wellness brands to customers across New Zealand.
GRM TRADING (JNK Health and Beauty) seeks a passionate team member to deliver premium wellness brands to customers across New Zealand.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed five days ago

Contact Centre Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
  • Drive engagement strategies for our BPO Contact
  • Be flexible and resilient to support a 24/6 operation
  • Focus on delivering exceptional customer outcomes
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
Join Datacom as the Contact Centre Manager to support us in the day-to-day operations of our BPO customer service contact centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
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