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Service Operations Manager

at The Instillery

This is a Full time job

Hamilton Central, Waikato
  • Support modern tech in real-world environments
  • Lead and elevate service excellence
  • Great culture, flexibility, and exciting career pathways
  • Support modern tech in real-world environments
  • Lead and elevate service excellence
  • Great culture, flexibility, and exciting career pathways
Lead a high-performing support team, own service delivery, and elevate the customer experience in a fast-paced, people-first MSP.
Lead a high-performing support team, own service delivery, and elevate the customer experience in a fast-paced, people-first MSP.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
This is a featured job

Client Delivery Lead

at TLC

This is a Full time job

Wellington Central, Wellington
play a pivotal role in ensuring our client services are delivered seamlessly, consistently, and in line with agreed service levels.
play a pivotal role in ensuring our client services are delivered seamlessly, consistently, and in line with agreed service levels.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
Listed sixteen days ago

Service Operations Manager

at The Instillery

This is a Full time job

Hamilton Central, Waikato
  • Support modern tech in real-world environments
  • Lead and elevate service excellence
  • Great culture, flexibility, and exciting career pathways
  • Support modern tech in real-world environments
  • Lead and elevate service excellence
  • Great culture, flexibility, and exciting career pathways
Lead a high-performing support team, own service delivery, and elevate the customer experience in a fast-paced, people-first MSP.
Lead a high-performing support team, own service delivery, and elevate the customer experience in a fast-paced, people-first MSP.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
16d ago
16d ago
Listed nine days ago

End-User Services Manager - Wellington

at Transpower

This is a Full time job

Wellington Central, Wellington
Base + Benefits + KiwiSaver
  • Lead outsourced service desk and end user computing services
  • Own ITSM processes and lift service performance nationwide
  • Make a real impact supporting critical national infrastructure
  • Lead outsourced service desk and end user computing services
  • Own ITSM processes and lift service performance nationwide
  • Make a real impact supporting critical national infrastructure
Take ownership of the end user tech experience across a large, complex organisation.
Take ownership of the end user tech experience across a large, complex organisation.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
9d ago
9d ago
Listed eleven days ago

Operations Services Delivery Manager

at Cubic Transportation Systems

This is a Full time job

Wellington Central, Wellington
  • Global organization
  • Global Innovative leader
  • Competitive Salary
  • Global organization
  • Global Innovative leader
  • Competitive Salary
This position will maintain functional authority over assigned operational business units.
This position will maintain functional authority over assigned operational business units.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
11d ago
11d ago
Listed eleven days ago

Information Technology Manager

at SPORT INTEGRITY COMMISSION TE KAHU RAUNUI

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead IT strategy, cyber security, and operations with real impact
  • Drive digital uplift, cloud platforms, vendor partnerships
  • Shape secure, reliable systems supporting statutory delivery
  • Lead IT strategy, cyber security, and operations with real impact
  • Drive digital uplift, cloud platforms, vendor partnerships
  • Shape secure, reliable systems supporting statutory delivery
Lead our Information Technology and data strategy, operations, and cyber security to deliver secure, reliable systems that support the Commission.
Lead our Information Technology and data strategy, operations, and cyber security to deliver secure, reliable systems that support the Commission.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
11d ago
11d ago
Listed sixteen days ago

Client Delivery Lead

at TLC

This is a Full time job

Wellington Central, Wellington
play a pivotal role in ensuring our client services are delivered seamlessly, consistently, and in line with agreed service levels.
play a pivotal role in ensuring our client services are delivered seamlessly, consistently, and in line with agreed service levels.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
16d ago
16d ago
Listed sixteen days ago

Service Delivery Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • We are looking for an experienced SDM for one of our largest accounts!
  • Service Delivery Management experience a must!
  • Take the next step in your career with an org that truly values its people!
  • We are looking for an experienced SDM for one of our largest accounts!
  • Service Delivery Management experience a must!
  • Take the next step in your career with an org that truly values its people!
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
16d ago
16d ago
Listed five days ago

Operations Service Design Manager

at Health New Zealand - Te Whatu Ora

This is a Full time job

Auckland CBD, Auckland(Remote)
  • Work in a Supportive, Values-Led Environment
  • Ideal for Someone Seeking Scope, Complexity, and Purpose
  • Opportunities for Innovation and Continuous Improvement.
  • Work in a Supportive, Values-Led Environment
  • Ideal for Someone Seeking Scope, Complexity, and Purpose
  • Opportunities for Innovation and Continuous Improvement.
This work directly contributes to improving the health and well-being of people across Aotearoa, & you've the opportunity to be part of that impact.
This work directly contributes to improving the health and well-being of people across Aotearoa, & you've the opportunity to be part of that impact.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed three days ago

Senior IT Operational Response Specialist

at Westpac New Zealand Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Salary + 10% superannuation + Banking benefits
  • Drive continuous improvement using AI and smarter ways of working
  • Own incident problem and event management across complex environments
  • Hybrid Working | 2-3 Days in Office | Auckland/Wellington Based
  • Drive continuous improvement using AI and smarter ways of working
  • Own incident problem and event management across complex environments
  • Hybrid Working | 2-3 Days in Office | Auckland/Wellington Based
Lead IT service response as a senior operational lead, mentoring teams, managing incidents, and lifting resilience through smart practices.
Lead IT service response as a senior operational lead, mentoring teams, managing incidents, and lifting resilience through smart practices.
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
3d ago
3d ago
Listed four days ago

IT Service Delivery Lead

at Otago Regional Council

This is a Full time job

Dunedin Central, Otago
Approx. $94,000 - $110,000
  • Attractive Employee Benefits
  • Great People and Culture
  • Flexible Working Conditions
  • Attractive Employee Benefits
  • Great People and Culture
  • Flexible Working Conditions
If you have a passion for IT and enjoy leading a team, then this is the role for you!
If you have a passion for IT and enjoy leading a team, then this is the role for you!
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed six days ago

Manager – Operations and Infrastructure | Kaiwhakahaere – Mahi & Hanganga

at Parliamentary Service

This is a Full time job

Wellington Central, Wellington
  • Lead resilient, reliable technology services that Parliament depends on.
  • Work with engaged people, meaningful purpose, and visible impact.
  • Amazing people | 5 weeks annual leave | on-site gym & pool.
  • Lead resilient, reliable technology services that Parliament depends on.
  • Work with engaged people, meaningful purpose, and visible impact.
  • Amazing people | 5 weeks annual leave | on-site gym & pool.
Own the reliability and resilience of the technology services that keep Parliament running.
Own the reliability and resilience of the technology services that keep Parliament running.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
6d ago
6d ago
Listed twenty five days ago

IT Support Manager

at International College of Auckland
Expiring soon

This is a Full time job

Auckland CBD, Auckland
$75,000 – $85,000 per year
Senior IT Manager role at ICA — lead infrastructure, networks, and software management. Auckland CBD. Permanent.
Senior IT Manager role at ICA — lead infrastructure, networks, and software management. Auckland CBD. Permanent.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
25d ago
25d ago
Listed twelve days ago

Service Delivery Manager

at Datacom

This is a Full time job

Wellington Central, Wellington
  • Employee friendly Benefits and perks
  • Career Growth and professional Development
  • next step in your career with an organization that truly values its people!
  • Employee friendly Benefits and perks
  • Career Growth and professional Development
  • next step in your career with an organization that truly values its people!
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed five days ago

IT Manager

at Calibre Recruitment

This is a Full time job

Mangere, Auckland(Hybrid)
$150,000
  • South Auckland Based
  • Permanent Full Time Role with hybrid option
  • Salary: $150,000 per annum + benefits
  • South Auckland Based
  • Permanent Full Time Role with hybrid option
  • Salary: $150,000 per annum + benefits
Own IT operations in a fast-moving FMCG business. ERP, infrastructure & systems leadership. Hands-on role. $150K.
Own IT operations in a fast-moving FMCG business. ERP, infrastructure & systems leadership. Hands-on role. $150K.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed three days ago

Technical Solutions Team Lead

at Tribe

This is a Full time job

Christchurch Central, Canterbury
  • Excellent Company Paid Benefit Package
  • Partner Closer with our Amazing Customers
  • Make a real difference by Leading a High Performing Team!
  • Excellent Company Paid Benefit Package
  • Partner Closer with our Amazing Customers
  • Make a real difference by Leading a High Performing Team!
Lead a high-performing MSP tech team in Christchurch, delivering secure IT services while mentoring engineers and driving customer success.
Lead a high-performing MSP tech team in Christchurch, delivering secure IT services while mentoring engineers and driving customer success.
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
3d ago
3d ago
Listed six days ago

Manager – IT Planning & Performance | Kaiwhakahaere – Maheretanga & Whanonga IT

at Parliamentary Service

This is a Full time job

Wellington Central, Wellington
  • Lead commercial rigour, budgets and vendors in a high-trust environment.
  • Purpose driven work supporting New Zealand’s democracy.
  • Amazing people | 5 weeks annual leave | on-site gym & pool.
  • Lead commercial rigour, budgets and vendors in a high-trust environment.
  • Purpose driven work supporting New Zealand’s democracy.
  • Amazing people | 5 weeks annual leave | on-site gym & pool.
Own IT planning, performance and commercial discipline at Parliament - shape strategy, enable delivery, and influence senior leaders.
Own IT planning, performance and commercial discipline at Parliament - shape strategy, enable delivery, and influence senior leaders.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
6d ago
6d ago
Listed ten days ago

IT Risk & Compliance Manager

at Alexander James Limited

This is a Full time job

Manukau & East Auckland, Auckland(Hybrid)
  • Lead enterprise risk and compliance across technology
  • Partner with senior stakeholders to influence outcomes
  • Strengthen security maturity and governance practices
  • Lead enterprise risk and compliance across technology
  • Partner with senior stakeholders to influence outcomes
  • Strengthen security maturity and governance practices
Not all risk roles are created equal. This one shapes how risk is defined, understood and acted on across an entire business.
Not all risk roles are created equal. This one shapes how risk is defined, understood and acted on across an entire business.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
10d ago
10d ago
Listed four days ago

Consultant Incident Manager

at BNZ

This is a Full time job

Wellington(Hybrid)
  • Wellington based hybrid role
  • Rostered hours: Monday - Thursday, 5am - 3pm
  • Generous benefits and leave allowance
  • Wellington based hybrid role
  • Rostered hours: Monday - Thursday, 5am - 3pm
  • Generous benefits and leave allowance
Bring your extensive knowledge of Technology platforms including Networks, Integration and Cloud.
Bring your extensive knowledge of Technology platforms including Networks, Integration and Cloud.
subClassification: ConsultantsConsultants
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed twenty seven days ago

Service Delivery Manager

at Magnetism
Expiring soon

This is a Full time job

Penrose, Auckland(Hybrid)
  • Hybrid Role - Work From Home
  • Direct Impact
  • Specialist Expertise
  • Hybrid Role - Work From Home
  • Direct Impact
  • Specialist Expertise
Are you ready to join a team that prioritises excellence and genuine partnership over box ticking?
Are you ready to join a team that prioritises excellence and genuine partnership over box ticking?
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
27d ago
27d ago
Listed twenty seven days ago

IT Operations Team Leader

at Beyond Recruitment - NZ’s best career opportunities – jobs all over Aotearoa
Expiring soon

This is a Full time job

Auckland
Competitive annual salary
  • Lead Cloud Operations & Service Excellence
  • Auckland | Full Time | Permanent role
  • North Shore based | Onsite role
  • Lead Cloud Operations & Service Excellence
  • Auckland | Full Time | Permanent role
  • North Shore based | Onsite role
Hands-on IT leadership role overseeing operational performance, cloud platform reliability, and security and compliance across technology environments
Hands-on IT leadership role overseeing operational performance, cloud platform reliability, and security and compliance across technology environments
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
27d ago
27d ago
Listed nine days ago

Solution Delivery Manager

at Alxemy Business Solutions Ltd

This is a Full time job

Howick, Auckland(Hybrid)
Your opportunity to sit at the intersection of people, tech and strategy, owning end-to-end delivery across enterprise payroll, WFM, and HCM solutions
Your opportunity to sit at the intersection of people, tech and strategy, owning end-to-end delivery across enterprise payroll, WFM, and HCM solutions
subClassification: ConsultantsConsultants
classification: Information & Communication Technology(Information & Communication Technology)
9d ago
9d ago
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