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Service Desk Analyst Helpdesk Level 2

at AERA CLOUD

This is a Full time job

Canberra ACT, AU
  • Fantastic work culture + supportive management + great work/life balance
  • This is a varied role with many interesting challenges
  • Be part of a Multi-National Leading MSSP with offices nationally
  • Fantastic work culture + supportive management + great work/life balance
  • This is a varied role with many interesting challenges
  • Be part of a Multi-National Leading MSSP with offices nationally
Seeking a dynamic hard working individual to join a fast growing, established MSP loaded with career growth opportunities and various tech exposure
Seeking a dynamic hard working individual to join a fast growing, established MSP loaded with career growth opportunities and various tech exposure
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
Listed nineteen days ago

IT Helpdesk and Support Role - M365

at Techtegrity

This is a Full time job

Canberra ACT, AU
$65,000 – $95,000 base + super etc (AUD)
Growing Canberra MSP looking for a hands-on IT support team member. Microsoft cloud, firewalls, networking — good team, room to grow.
Growing Canberra MSP looking for a hands-on IT support team member. Microsoft cloud, firewalls, networking — good team, room to grow.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
19d ago
19d ago
Listed nineteen days ago

Desktop Support Officer

at Recruitment Hive

This is a Contract/Temp job

Canberra ACT, AU
$55 - $75 per hour (inc super) (AUD)
  • Provision and manage ICT equipment, ensuring accurate record-keeping
  • Provide ICT support as part of an out-of-hours on-call roster
  • 3 + 3 month contract (Baseline security clearance required) Onsite
  • Provision and manage ICT equipment, ensuring accurate record-keeping
  • Provide ICT support as part of an out-of-hours on-call roster
  • 3 + 3 month contract (Baseline security clearance required) Onsite
Responsible for providing strong customer service and technical support on a variety of technology and services. Call Eric on (02) 6299 1006
Responsible for providing strong customer service and technical support on a variety of technology and services. Call Eric on (02) 6299 1006
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
19d ago
19d ago
Listed nineteen days ago

APS5 Desktop Support Officer

at SOS Recruitment

This is a Contract/Temp job

Canberra ACT, AU
Rates negotiable (AUD)
Position: APS5 Desktop Support Officer Location: Canberra Start date: End of June 2026 Duration: Initially
Position: APS5 Desktop Support Officer Location: Canberra Start date: End of June 2026 Duration: Initially
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
19d ago
19d ago
Listed twenty five days ago

Help Desk Engineer

at Leidos Australia Pty Ltd
Expiring soon

This is a Full time job

Canberra ACT, AU
  • Build experience supporting secure, mission‑critical ICT systems
  • Resolve escalated incidents and grow technical troubleshooting skills
  • Work alongside engineers on national defence and intelligence programs
  • Build experience supporting secure, mission‑critical ICT systems
  • Resolve escalated incidents and grow technical troubleshooting skills
  • Work alongside engineers on national defence and intelligence programs
Provide second‑level ICT support in secure environments, resolving incidents and supporting reliable services across government programs.
Provide second‑level ICT support in secure environments, resolving incidents and supporting reliable services across government programs.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
25d ago
25d ago
Listed five days ago

Technical Service Desk

at Unisys

This is a Full time job

Canberra ACT, AU
Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients.
Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed six days ago

Technical Service Desk

at Unisys

This is a Full time job

Canberra ACT, AU
Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients.
Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
6d ago
6d ago
Listed fourteen days ago

Level 2 Service Desk Engineer

at EFEX

This is a Full time job

Canberra ACT, AU
  • Grow your career with Australia's leading IT and digital service providers!
  • Work with some of the latest technologies in the market.
  • Growing organisation with exciting new prospects.
  • Grow your career with Australia's leading IT and digital service providers!
  • Work with some of the latest technologies in the market.
  • Growing organisation with exciting new prospects.
Contribute your technical expertise and passion for customer service and be part of our mission to deliver outstanding service! | Fyshwick
Contribute your technical expertise and passion for customer service and be part of our mission to deliver outstanding service! | Fyshwick
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
14d ago
14d ago
Listed five days ago

IT Technician

at WV Technologies

This is a Casual/Vacation job

Fyshwick, Canberra ACT, AU
$31.19 - $32.30 ($AUD) per hour (AUD)
An exciting opportunity to join the team processing a wide range of ICT assets accurately & to the highest security standards & supporting logistics.
An exciting opportunity to join the team processing a wide range of ICT assets accurately & to the highest security standards & supporting logistics.
subClassification: TelecommunicationsTelecommunications
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed twenty six days ago

Senior Service Desk Analyst

at Atturra
Expiring soon

This is a Full time job

Canberra ACT, AU(Hybrid)
Kickstart your career as a Service Desk Analyst—join a dynamic team, grow your skills, and deliver exceptional IT support that makes a real impact.
Kickstart your career as a Service Desk Analyst—join a dynamic team, grow your skills, and deliver exceptional IT support that makes a real impact.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
26d ago
26d ago
Listed eighteen days ago

Service Desk Analyst

at Palisades Australia Pty Ltd

This is a Contract/Temp job

Canberra ACT, AU
  • TSPV clearance is a must
  • ACT or VIC location
  • Onsite role
  • TSPV clearance is a must
  • ACT or VIC location
  • Onsite role
ICT Service Desk Analyst | Contract | Canberra | Melbourne TSPV cleared? Support mission-critical systems for a national security agency. Apply now.
ICT Service Desk Analyst | Contract | Canberra | Melbourne TSPV cleared? Support mission-critical systems for a national security agency. Apply now.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
18d ago
18d ago
Listed ten days ago

Technical Support Officer / ICT Support Analyst

at Paxus

This is a Contract/Temp job

Canberra ACT, AU
Paxus is seeking multiple ICT Support Analysts / Technical Support Officers to support a major client's learning technology environment.
Paxus is seeking multiple ICT Support Analysts / Technical Support Officers to support a major client's learning technology environment.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
10d ago
10d ago
Listed fourteen days ago

ICT Systems Administrator

at Department of Defence
Expiring soon

This is a Full time job

Russell, Canberra ACT, AU
$99,733 - $112,431 (APS 6) + Super (AUD)
  • Contribute to the delivery of critical ICT systems that support Defence
  • Leadership role: mentor teams, drive outcomes, and build capability
  • Diverse role: work on complex systems, projects, and stakeholders
  • Contribute to the delivery of critical ICT systems that support Defence
  • Leadership role: mentor teams, drive outcomes, and build capability
  • Diverse role: work on complex systems, projects, and stakeholders
APS6 ICT Systems Administrator delivering complex Defence ICT systems, supporting ICT systems, leadership, and strong technical expertise in Canberra
APS6 ICT Systems Administrator delivering complex Defence ICT systems, supporting ICT systems, leadership, and strong technical expertise in Canberra
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
14d ago
14d ago
Listed eighteen days ago

TSPV - 3 Senior NIES Service Desk Analysts (ACT/VIC)

at Compas Pty Ltd

This is a Contract/Temp job

Canberra ACT, AU
  • TSPV-cleared role supporting secure ICT systems and services
  • 3 x Senior Service Desk Analyst roles in Canberra or Melbourne
  • Strong incident, application support and Atlassian skills valued
  • TSPV-cleared role supporting secure ICT systems and services
  • 3 x Senior Service Desk Analyst roles in Canberra or Melbourne
  • Strong incident, application support and Atlassian skills valued
(ACT/VIC) TSPV-cleared Senior Service Desk Analyst roles, supporting secure ICT systems, incidents, and end-user services. Long term contract.
(ACT/VIC) TSPV-cleared Senior Service Desk Analyst roles, supporting secure ICT systems, incidents, and end-user services. Long term contract.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
18d ago
18d ago
Listed twenty five days ago

Help Desk Engineer

at Leidos Australia Pty Ltd
Expiring soon

This is a Full time job

Canberra ACT, AU
  • Resolve complex incidents in secure, mission‑critical ICT environments
  • Hands‑on systems administration and on‑site technical support
  • Work directly with defence and intelligence users on high‑impact systems
  • Resolve complex incidents in secure, mission‑critical ICT environments
  • Hands‑on systems administration and on‑site technical support
  • Work directly with defence and intelligence users on high‑impact systems
Support secure ICT systems, resolving complex incidents and maintaining reliable services across defence and intelligence environments.
Support secure ICT systems, resolving complex incidents and maintaining reliable services across defence and intelligence environments.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
25d ago
25d ago
Listed four days ago

Master/Lead IT Technical Field Engineer

at Unisys
Be an early applicant

This is a Full time job

Canberra ACT, AU
  • Unisys University-program that delivers learning solutions with 500,000 courses
  • People focused business with a supportive culture & great team
  • Career progression & development opportunities with in-house training facilities
  • Unisys University-program that delivers learning solutions with 500,000 courses
  • People focused business with a supportive culture & great team
  • Career progression & development opportunities with in-house training facilities
Installs, repairs, and provides technical maintenance for product and component hardware and software, primarily at customer premises.
Installs, repairs, and provides technical maintenance for product and component hardware and software, primarily at customer premises.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed six days ago

Digital Support Officer

at Pinpoint Talent

This is a Contract/Temp job

Canberra ACT, AU
  • Federal Government
  • 12-month Contract
  • NV1 Clearance Required
  • Federal Government
  • 12-month Contract
  • NV1 Clearance Required
Use your practical Microsoft 365/SharePoint Online/Microsoft Power Platform experience to support business process automation and reporting
Use your practical Microsoft 365/SharePoint Online/Microsoft Power Platform experience to support business process automation and reporting
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
6d ago
6d ago
Listed seven days ago

Lead IT Technical Field Engineer (must have NV2)

at Unisys
Be an early applicant

This is a Full time job

Canberra ACT, AU
  • Unisys University program delivers learning solutions with 500000 courses
  • People focused business with a supportive culture and great team
  • Career progression & development opportunities with in-house training facilities
  • Unisys University program delivers learning solutions with 500000 courses
  • People focused business with a supportive culture and great team
  • Career progression & development opportunities with in-house training facilities
The FE performs activities associated with installing, diagnosing, maintaining and servicing computer-related products
The FE performs activities associated with installing, diagnosing, maintaining and servicing computer-related products
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
7d ago
7d ago
Listed four days ago

Digital Support Officer (APS6)

at Effective People

This is a Contract/Temp job

Canberra ACT, AU(Hybrid)
$70 - $85 p/h including super (negotiable) (AUD)
  • FREE Payroll!
  • Long term Federal Government contract + extension options
  • Digital transformation program
  • FREE Payroll!
  • Long term Federal Government contract + extension options
  • Digital transformation program
Join a high-impact Federal Government program driving digital transformation through Microsoft 365, SharePoint Online and Power Platform automation.
Join a high-impact Federal Government program driving digital transformation through Microsoft 365, SharePoint Online and Power Platform automation.
subClassification: Government - FederalGovernment - Federal
classification: Government & Defence(Government & Defence)
4d ago
4d ago
Listed four days ago

Customer Support Representative

at Data#3 Limited

This is a Full time job

Canberra ACT, AU
$70,000 – $75,000 per year (AUD)
Customer Support | Sales Support | Sales Administration | Career Progression | Leading IT Services
Customer Support | Sales Support | Sales Administration | Career Progression | Leading IT Services
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
4d ago
4d ago
Listed five days ago

Senior Service Delivery Analyst

at xceltium

This is a Full time job

Canberra ACT, AU
$100,000 - $117,000 + NFP tax benefits (AUD)
  • Own technology outcomes across multiple healthcare sites
  • Become the trusted face of IT for local stakeholders
  • Broad role spanning support, operations, projects, and improvement
  • Own technology outcomes across multiple healthcare sites
  • Become the trusted face of IT for local stakeholders
  • Broad role spanning support, operations, projects, and improvement
Build stakeholder trust and drive better technology outcomes
Build stakeholder trust and drive better technology outcomes
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed five days ago

APS3 Helpdesk Officer

at Hays | Office Support

This is a Contract/Temp job

Canberra ACT, AU
Available upon Request (AUD)
  • Competitve Hourly Rate
  • Utilizing your Cyber and IT Education to Help the Public
  • Collaborative and Inclusive Environment
  • Competitve Hourly Rate
  • Utilizing your Cyber and IT Education to Help the Public
  • Collaborative and Inclusive Environment
Join a fast-paced, security-focused team delivering critical IT and cybersecurity support to the public.
Join a fast-paced, security-focused team delivering critical IT and cybersecurity support to the public.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed seventeen days ago

System Administration Officers L4-L6

at Australian Secret Intelligence Service
Expiring soon

This is a Full time job

Canberra ACT, AU
$97,148 - $133,968 + 15.4% superannuation (AUD)
  • Canberra based position
  • Exciting opportunity to work in the NIC
  • Competitive salary
  • Canberra based position
  • Exciting opportunity to work in the NIC
  • Competitive salary
ASIS are seeking System Administration Officers who are excited about applying skills across a variety of corporate and operational technology areas.
ASIS are seeking System Administration Officers who are excited about applying skills across a variety of corporate and operational technology areas.
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
17d ago
17d ago
Listed four days ago

Ex ADF TSPV expression of interest

at Helix Technology Services

This is a Contract/Temp job

Canberra ACT, AU(Hybrid)
  • Complex classified program of work for critical NatSec customers
  • Meaningful programs plus perks including certifications, research time etc
  • High performing collaborative team environments with a mission-focus
  • Complex classified program of work for critical NatSec customers
  • Meaningful programs plus perks including certifications, research time etc
  • High performing collaborative team environments with a mission-focus
Expression of Interest for national based, TSPV Cleared technical professionals from a range of backgrounds.
Expression of Interest for national based, TSPV Cleared technical professionals from a range of backgrounds.
subClassification: Government - FederalGovernment - Federal
classification: Government & Defence(Government & Defence)
4d ago
4d ago
Listed thirteen days ago

EOI - Entry Level ICT Roles (TSPV)

at Kinexus

This is a Contract/Temp job

Canberra ACT, AU
$100 - $150 p.h. (AUD)
  • Long Term Rolling Contracts
  • TSPV Clearances Required
  • Competitive Hourly Rates
  • Long Term Rolling Contracts
  • TSPV Clearances Required
  • Competitive Hourly Rates
Long term contract roles for those with active TSPV security clearances!
Long term contract roles for those with active TSPV security clearances!
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
13d ago
13d ago
Listed twenty one days ago

Lead Technical Field Engineer

at Unisys

This is a Full time job

Canberra ACT, AU
  • Unisys University program delivers learning solutions with 500000 courses
  • People focused business with a supportive culture and great team
  • Career progression & development opportunities with in-house training facilities
  • Unisys University program delivers learning solutions with 500000 courses
  • People focused business with a supportive culture and great team
  • Career progression & development opportunities with in-house training facilities
The FE performs activities associated with installing, diagnosing, maintaining and servicing computer-related products
The FE performs activities associated with installing, diagnosing, maintaining and servicing computer-related products
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
21d ago
21d ago
Listed twenty five days ago

Technical IT Asset Management

at Unisys
Expiring soon

This is a Full time job

Canberra ACT, AU
  • Unisys University-program that delivers learning solutions with 500,000 courses
  • People focused business with a supportive culture and a great team
  • Development opportunities with in-house training
  • Unisys University-program that delivers learning solutions with 500,000 courses
  • People focused business with a supportive culture and a great team
  • Development opportunities with in-house training
The Asset Support Officer is responsible for overseeing the lifecycle of physical and digital assets within the organization.
The Asset Support Officer is responsible for overseeing the lifecycle of physical and digital assets within the organization.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
25d ago
25d ago
Listed five days ago

Windows Administrator - NV1 Cleared

at DXC Technology Australia & New Zealand

This is a Full time job

Canberra ACT, AU(Hybrid)
  • Supportive team environment - work with a Global IT leader
  • NV1 Clearance mandatory
  • Sydney, Melbourne or Canberra based Permanent Role
  • Supportive team environment - work with a Global IT leader
  • NV1 Clearance mandatory
  • Sydney, Melbourne or Canberra based Permanent Role
Full time role. Must have NV1 or higher security clearance.
Full time role. Must have NV1 or higher security clearance.
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed six days ago

Data Center Technician

at Microsoft

This is a Full time job

Canberra International Airport, Canberra ACT, AU
Subsidised health insurance + stock discounts (AUD)
  • Maximise your potential. Up to $5K of business-related education + study leave.
  • Give back to your community with three days of volunteer leave.
  • Great team and amazing culture await.
  • Maximise your potential. Up to $5K of business-related education + study leave.
  • Give back to your community with three days of volunteer leave.
  • Great team and amazing culture await.
Decommission hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
Decommission hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
6d ago
6d ago
Listed thirteen days ago

Major Incident Coordinator

at Kinetic IT

This is a Full time job

Canberra ACT, AU
Weekly Pay | Professional Development (AUD)
  • Long term career opportunities!
  • Supportive team environment providing ongoing training and career development
  • Australian owned and operated ICT Services Provider with a strong people focus
  • Long term career opportunities!
  • Supportive team environment providing ongoing training and career development
  • Australian owned and operated ICT Services Provider with a strong people focus
We’re looking for a Major Incident Coordinator to join our team. This role is based in Canberra and requires flexibility to work 24/7 shifts onsite
We’re looking for a Major Incident Coordinator to join our team. This role is based in Canberra and requires flexibility to work 24/7 shifts onsite
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
13d ago
13d ago
Listed seven days ago

IT Field Engineer (with AGSVA clearance)

at Unisys

This is a Full time job

Canberra ACT, AU
  • Unisys University-program that delivers learning solutions with 500,000 courses
  • People focused business with a supportive culture & great team
  • Career progression & development opportunities with in-house training facilities
  • Unisys University-program that delivers learning solutions with 500,000 courses
  • People focused business with a supportive culture & great team
  • Career progression & development opportunities with in-house training facilities
Installs, repairs, and provides technical maintenance for product and component hardware and software, primarily at customer premises.
Installs, repairs, and provides technical maintenance for product and component hardware and software, primarily at customer premises.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
7d ago
7d ago
Listed thirteen days ago

ITSM Specialist

at The Australian National University

This is a Full time job

Canberra ACT, AU
  • Supportive team environment with strong leadership
  • Professional development and training opportunities to help grow your career
  • Great opportunity for a candidate with experience in ServiceNow (ITSM and ITOM)
  • Supportive team environment with strong leadership
  • Professional development and training opportunities to help grow your career
  • Great opportunity for a candidate with experience in ServiceNow (ITSM and ITOM)
Play a pivotal role in the design and delivery of ITSM and ITIL processes that ensure high-quality, customer-focused services across the University.
Play a pivotal role in the design and delivery of ITSM and ITIL processes that ensure high-quality, customer-focused services across the University.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
13d ago
13d ago
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