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This is a featured job

Customer Care Team Leader

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
Annual salary + 12-month review
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twenty hours ago

Customer Success Champion

at REACH

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Build & nurture impactful customer relationships.
  • Play a key role in delivering impactful, AI-enabled marketing solutions.
  • Deepen customer interactions with proactive post-campaign engagement.
  • Build & nurture impactful customer relationships.
  • Play a key role in delivering impactful, AI-enabled marketing solutions.
  • Deepen customer interactions with proactive post-campaign engagement.
If you're an experienced Customer Success Champion known for delivering a world-class customer experience - we want to hear from you.
If you're an experienced Customer Success Champion known for delivering a world-class customer experience - we want to hear from you.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20h ago
20h ago
Listed one day ago

Customer Care Team Leader

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
Annual salary + 12-month review
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
  • Join a diverse team of professionals who value teamwork and collaboration
  • Showcase your leadership skills in a fast-paced environment!
  • Enjoy a modern, waterfront office in the CBD with a supportive team.
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
We’re looking for an inspiring Customer Care Team Lead to guide, empower and grow a team of our Business Partners at AT!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty two days ago

Customer Experience Consultant

at Medtech Global

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed sixteen days ago

Technical Customer Services Representative (Service Desk)

at Think I T Ltd

This is a Full time job

Mount Wellington, Auckland
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed twenty nine days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed fifteen days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed fifteen days ago

Customer Care Agent - 6 Month Fixed Term Contract

at Petdirect

This is a Contract/Temp job

Avondale, Auckland(Hybrid)
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed three days ago

Senior Customer Resolutions Specialist

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Work/life balance - Flexible start/end times + work from home
  • New offices alongside The Domain, subsidised public transport + car parking
Bring your empathy, judgment, analysis & influence to resolve issues that genuinely matter to our people, and drive systemic change and growth.
Bring your empathy, judgment, analysis & influence to resolve issues that genuinely matter to our people, and drive systemic change and growth.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed ten days ago

Contact Center Lead (Sales, Dispatch & Service)

at Trade Depot Ltd

This is a Full time job

Auckland CBD, Auckland
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed three days ago

Fleet Services Team Leader

at Custom Fleet

This is a Full time job

Auckland CBD, Auckland
$80,000 – $90,000 per year
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed twenty nine days ago

Customer Service Support - Robot mowers!

at Robomate
Expiring soon

This is a Full time job

Rosedale, Auckland
$60,000 – $70,000 per month
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed twenty four days ago

Customer Care Lead

at Enliven Northern
Expiring soon

This is a Full time job

Penrose, Auckland
$80,000 per year
  • Wednesday - Friday 10am to 6.30pm + Saturday and Sunday 9am - 5.30pm
  • Central Penrose location close to train and cafes
  • Frontline role collaberating with our clients and the team
  • Wednesday - Friday 10am to 6.30pm + Saturday and Sunday 9am - 5.30pm
  • Central Penrose location close to train and cafes
  • Frontline role collaberating with our clients and the team
Lead a frontline Customer Care team delivering high-quality, client-centred services across Wednesday - Sunday.
Lead a frontline Customer Care team delivering high-quality, client-centred services across Wednesday - Sunday.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed twenty two days ago

Member Service Adviser

at CPA Australia

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Base salary plus annual incentive plan
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed twenty four days ago

Customer Experience Partner

at Lightforce Ltd
Expiring soon

This is a Full time job

Auckland CBD, Auckland
$60,000 – $70,000 per year
  • Market leading company within solar industry
  • Loads of scope to learn and grow
  • Great opportunity to make this role your own.
  • Market leading company within solar industry
  • Loads of scope to learn and grow
  • Great opportunity to make this role your own.
Become the trusted advisor and solutions partner- read further if you want to make key difference in the renewable energy sector.
Become the trusted advisor and solutions partner- read further if you want to make key difference in the renewable energy sector.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed sixteen days ago

Kaiāwhina – Māori Member Services Representative

at APRA NZ Ltd

This is a Full time job

Grafton, Auckland(Hybrid)
$70,000 – $75,000 per year + 12% KiwiSaver
Are you passionate about supporting Māori music creators and helping puoro Māori thrive?
Are you passionate about supporting Māori music creators and helping puoro Māori thrive?
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
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