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This is a featured job

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Support Specialist

at Levno Limited
Immediate start

This is a Full time job

Palmerston North Central, Manawatu
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twelve days ago

Technical Customer Services Representative (Service Desk)

at Think I T Ltd

This is a Full time job

Mount Wellington, Auckland
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
As a Technical Customer Services Rep, you’ll be the first point of contact for our customers—setting the tone for exceptional service every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed nineteen days ago

Customer Experience Consultant

at Medtech Global

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twelve days ago

Customer Care Agent - 6 Month Fixed Term Contract

at Petdirect

This is a Contract/Temp job

Avondale, Auckland(Hybrid)
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed nineteen days ago

Customer Operations Agent

at Hnry Limited

This is a Full time job

Wellington Central, Wellington
$65,000 per year
  • Collaborative team culture
  • Professional development opportunities
  • No crazy working hours - 9am to 5pm!
  • Collaborative team culture
  • Professional development opportunities
  • No crazy working hours - 9am to 5pm!
If customer service is your passion join the best team in Wellington and support us on our mission to make tax simple for sole traders & contractors!
If customer service is your passion join the best team in Wellington and support us on our mission to make tax simple for sole traders & contractors!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed sixteen days ago

Customer Success (CX) Specialist

at FNZ Services (NZ) Limited

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
  • Be part of a trusted investment platform that helps Kiwis grow meaningful wealth
  • Start your finance career with great growth opportunities and PD
  • Enjoy a collaborative hybrid work environment in central Wellington
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
Join Hatch’s Customer Success team, supporting everyday Kiwis to invest with confidence through great service, strong tools, and a trusted platform.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed twenty five days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed five days ago

Customer Support Specialist

at Levno Limited
Immediate start

This is a Full time job

Palmerston North Central, Manawatu
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
  • Competitive salary
  • Be the trusted voice supporting farmers with world-leading agritech
  • Make meaningful impact in a fast-growing, award-winning agritech company
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
Be the trusted voice for Levno customers. Solve problems, support farmers, and help deliver smarter agritech solutions.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twenty nine days ago

Alarm Monitoring ( Fire, Security & Automation ) Trainee Manager

at Alarm New Zealand Ltd
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Permanent
  • trainee
  • Network Engineering
  • Permanent
  • trainee
  • Network Engineering
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed seven hours ago

Fleet Services Team Leader

at Custom Fleet

This is a Full time job

Auckland CBD, Auckland
$80,000 – $90,000 per year
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7h ago
7h ago
Listed twelve days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed four days ago

Customer Support Officer - PIB

at New Zealand Police

This is a Full time job

Wellington
Starting salary: $63,526.00 - $66312
Bring your skills to NZ Police and build a career with real purpose.
Bring your skills to NZ Police and build a career with real purpose.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed five days ago

Customer Service Support - Robot mowers!

at Robomate

This is a Full time job

Rosedale, Auckland
Good salary, amazing company, Learn new Technology
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed one day ago

National Communications Centre Officer

at Ministry for Primary Industries

This is a Casual/Vacation job

Wallaceville, Wellington
$36.76 an hour - $42.89 an hour depending on exp.
  • Initial 6 weeks full time training
  • Plan and execute responses to emergencies and assistance requests
  • Monitor safety of MPI field staff and provide real-time operational information
  • Initial 6 weeks full time training
  • Plan and execute responses to emergencies and assistance requests
  • Monitor safety of MPI field staff and provide real-time operational information
Support MPI's operational activities by monitoring the safety of field staff and providing real-time information
Support MPI's operational activities by monitoring the safety of field staff and providing real-time information
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty one days ago

Technical Resolution Agent (6-month Fixed Term Parental Leave Cover)

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
  • Hybrid working available
  • Modern Auckland Central offices
  • Work for a global organisation
Technical Resolutions Agent
Technical Resolutions Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed seven days ago

Contact Center Lead (Sales, Dispatch & Service)

at Trade Depot Ltd

This is a Full time job

Auckland CBD, Auckland
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed fifteen days ago

Technical Resolution Agent

at Ricoh New Zealand Ltd

This is a Full time job

Auckland(Hybrid)
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
  • Incentives, team celebrations and awards
  • Work with a trusted global brand and a strong local team
  • Hybrid working flexibility
Technical Resolution Agent
Technical Resolution Agent
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed twenty five days ago

Operations Advisor - Wellington

at Department of Corrections
Expiring soon

This is a Full time job

Upper Hutt, Wellington
$69,205 - $81,098
  • 24/7 shift work - receive fully paid training & support
  • Bring your experience in phone & email communications into this fast-paced role
  • Roles based in Wellington, Upper Hutt
  • 24/7 shift work - receive fully paid training & support
  • Bring your experience in phone & email communications into this fast-paced role
  • Roles based in Wellington, Upper Hutt
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago
25d ago
Listed five days ago

National Customer Service Manager

at PGG Wrightson Seeds

This is a Full time job

Lincoln, Canterbury
$120,000 – $140,000 per year
  • Comprehensive benefits package and salary commensurate with experience
  • Global Reach: Collaborate across Oceania and the wider DLF Network
  • Own and develop the customer services function
  • Comprehensive benefits package and salary commensurate with experience
  • Global Reach: Collaborate across Oceania and the wider DLF Network
  • Own and develop the customer services function
Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business
Lead the customer service team, driving excellence and continuous improvement while championing the voice of the customer across the business
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed seven days ago

Customer Lifecycle Lead

at Trade Me

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
  • Fast paced high energy team
  • Flexible work options
  • Auckland or Wellington based
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
Bridge the gap between our product roadmap and marketing automation capabilities and build intelligent, automated ecosystems that react in real time.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed twenty nine days ago

Senior Customer Service Representative

at Smart Environmental
Expiring soon

This is a Full time job

Bucklands Beach, Auckland(Hybrid)
  • Supportive, down-to-earth team
  • A Friendly, professional team environment
  • Hybrid Role
  • Supportive, down-to-earth team
  • A Friendly, professional team environment
  • Hybrid Role
Frontline Senior Customer Service Representative – Be the Voice of Our Business!
Frontline Senior Customer Service Representative – Be the Voice of Our Business!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed six days ago

Contact Centre Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Wellington Central, Wellington
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
  • Lead people, technology and strategy in a busy government contact centre
  • Champion new systems and shape the future of customer experience
  • Meaningful work, real ownership, and genuine influence from day one
Recruited byHope Fairless-Smith
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
A rare contact centre leadership role with genuine ownership of technology, strategy, and people - and the scope to make your mark.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed five days ago

Support Centre Administrator

at PAE (NZ) Ltd

This is a Full time job

Lower Hutt, Wellington
  • Work with a great team to support essential services every day
  • Be the hub of the action—coordinate jobs and keep things moving
  • Juggle tasks, solve problems, and help deliver great results
  • Work with a great team to support essential services every day
  • Be the hub of the action—coordinate jobs and keep things moving
  • Juggle tasks, solve problems, and help deliver great results
Fast-paced admin role at the heart of service delivery. Schedule, coordinate, and keep things on track.
Fast-paced admin role at the heart of service delivery. Schedule, coordinate, and keep things on track.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twelve days ago

Customer Success Specialist

at Rocketspark Ltd

This is a Part time job

Cambridge, Waikato
$57,800 – $62,000 per year pro rata
  • Join a friendly, close-knit team that truly celebrates and supports you
  • Make a difference every day—help Kiwi businesses and designers shine online
  • Start your SaaS career with genuine opportunities for learning and progression
  • Join a friendly, close-knit team that truly celebrates and supports you
  • Make a difference every day—help Kiwi businesses and designers shine online
  • Start your SaaS career with genuine opportunities for learning and progression
Flexible, part-time role with amazing development opportunities at New Zealand's leading website business
Flexible, part-time role with amazing development opportunities at New Zealand's leading website business
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed six days ago

Customer Success Representative

at HR Connect Limited

This is a Full time job

Hamilton Central, Waikato
  • Grow your skills in a fast-paced, technology-driven environment
  • Play a key role in delivering exceptional customer experiences
  • Join a supportive, collaborative team that values your ideas
  • Grow your skills in a fast-paced, technology-driven environment
  • Play a key role in delivering exceptional customer experiences
  • Join a supportive, collaborative team that values your ideas
If you’re ready to take the next step in your career and be part of a team that champions growth, innovation, and customer success, apply today!
If you’re ready to take the next step in your career and be part of a team that champions growth, innovation, and customer success, apply today!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed nineteen days ago

Member Service Adviser

at CPA Australia

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Base salary plus annual incentive plan
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twenty one days ago

Member Services Representative

at APRA NZ Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$70,000 – $75,000 per year + 12% KiwiSaver
Are you passionate about people, music, and making a difference?
Are you passionate about people, music, and making a difference?
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed twenty six days ago

Customer Service Support - Robot mowers!

at Robomate
Expiring soon

This is a Full time job

Rosedale, Auckland
$60,000 – $70,000 per month
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed thirteen days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi

This is a Full time job

Auckland CBD, Auckland
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed twenty days ago

Customer Care Lead

at Enliven Northern

This is a Full time job

Penrose, Auckland
$80,000 per year
  • Wednesday - Friday 10am to 6.30pm + Saturday and Sunday 9am - 5.30pm
  • Central Penrose location close to train and cafes
  • Frontline role collaberating with our clients and the team
  • Wednesday - Friday 10am to 6.30pm + Saturday and Sunday 9am - 5.30pm
  • Central Penrose location close to train and cafes
  • Frontline role collaberating with our clients and the team
Lead a frontline Customer Care team delivering high-quality, client-centred services across Wednesday - Sunday.
Lead a frontline Customer Care team delivering high-quality, client-centred services across Wednesday - Sunday.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed one day ago

isite Team Lead and Customer Service Consultant - FIxed-term

at WellingtonNZ

This is a Full time job

Wellington Central, Wellington
  • Showcase Te Whanganui a Tara Wellington to our visitors
  • Collaborative, friendly team environment
  • Fixed-term 6 months
  • Showcase Te Whanganui a Tara Wellington to our visitors
  • Collaborative, friendly team environment
  • Fixed-term 6 months
Be the first point of contact for many travellers visiting Wellington, offering a friendly welcome and expert knowledge and information.
Be the first point of contact for many travellers visiting Wellington, offering a friendly welcome and expert knowledge and information.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
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