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Service Operations Manager

at The Instillery

This is a Full time job

Hamilton Central, Waikato
  • Support modern tech in real-world environments
  • Lead and elevate service excellence
  • Great culture, flexibility, and exciting career pathways
  • Support modern tech in real-world environments
  • Lead and elevate service excellence
  • Great culture, flexibility, and exciting career pathways
Lead a high-performing support team, own service delivery, and elevate the customer experience in a fast-paced, people-first MSP.
Lead a high-performing support team, own service delivery, and elevate the customer experience in a fast-paced, people-first MSP.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
This is a featured job

Client Delivery Lead

at TLC

This is a Full time job

Wellington Central, Wellington
play a pivotal role in ensuring our client services are delivered seamlessly, consistently, and in line with agreed service levels.
play a pivotal role in ensuring our client services are delivered seamlessly, consistently, and in line with agreed service levels.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
Featured
Featured
Listed three days ago

End-User Services Manager - Wellington

at Transpower

This is a Full time job

Wellington Central, Wellington
Base + Benefits + KiwiSaver
  • Lead outsourced service desk and end user computing services
  • Own ITSM processes and lift service performance nationwide
  • Make a real impact supporting critical national infrastructure
  • Lead outsourced service desk and end user computing services
  • Own ITSM processes and lift service performance nationwide
  • Make a real impact supporting critical national infrastructure
Take ownership of the end user tech experience across a large, complex organisation.
Take ownership of the end user tech experience across a large, complex organisation.
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
3d ago
3d ago
Listed ten days ago

Service Operations Manager

at The Instillery

This is a Full time job

Hamilton Central, Waikato
  • Support modern tech in real-world environments
  • Lead and elevate service excellence
  • Great culture, flexibility, and exciting career pathways
  • Support modern tech in real-world environments
  • Lead and elevate service excellence
  • Great culture, flexibility, and exciting career pathways
Lead a high-performing support team, own service delivery, and elevate the customer experience in a fast-paced, people-first MSP.
Lead a high-performing support team, own service delivery, and elevate the customer experience in a fast-paced, people-first MSP.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
10d ago
10d ago
Listed six days ago

Information Technology Manager

at SPORT INTEGRITY COMMISSION TE KAHU RAUNUI

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead IT strategy, cyber security, and operations with real impact
  • Drive digital uplift, cloud platforms, vendor partnerships
  • Shape secure, reliable systems supporting statutory delivery
  • Lead IT strategy, cyber security, and operations with real impact
  • Drive digital uplift, cloud platforms, vendor partnerships
  • Shape secure, reliable systems supporting statutory delivery
Lead our Information Technology and data strategy, operations, and cyber security to deliver secure, reliable systems that support the Commission.
Lead our Information Technology and data strategy, operations, and cyber security to deliver secure, reliable systems that support the Commission.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
6d ago
6d ago
Listed ten days ago

Service Delivery Coordinator

at Datacom

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Employee friendly Benefits and perks
  • Career Growth and professional Development
  • next step in your career with an organization that truly values its people!
  • Employee friendly Benefits and perks
  • Career Growth and professional Development
  • next step in your career with an organization that truly values its people!
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
10d ago
10d ago
Listed five days ago

Operations Services Delivery Manager

at Cubic Transportation Systems

This is a Full time job

Wellington Central, Wellington
  • Global organization
  • Global Innovative leader
  • Competitive Salary
  • Global organization
  • Global Innovative leader
  • Competitive Salary
This position will maintain functional authority over assigned operational business units.
This position will maintain functional authority over assigned operational business units.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed twenty six days ago

Service Delivery Manager

at First Security
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Autonomous role managing your own portfolio
  • Work in a market leading business and gain significant exposure
  • Large company - dynamic team
  • Autonomous role managing your own portfolio
  • Work in a market leading business and gain significant exposure
  • Large company - dynamic team
Join us and make a lasting impact on the way we deliver our award winning security services.
Join us and make a lasting impact on the way we deliver our award winning security services.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
26d ago
26d ago
Listed six days ago

Service Delivery Manager

at Datacom

This is a Full time job

Wellington Central, Wellington
  • Employee friendly Benefits and perks
  • Career Growth and professional Development
  • next step in your career with an organization that truly values its people!
  • Employee friendly Benefits and perks
  • Career Growth and professional Development
  • next step in your career with an organization that truly values its people!
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
6d ago
6d ago
Listed twenty seven days ago

Service Delivery Manager

at Systemethix Ltd
Expiring soon

This is a Full time job

Onehunga, Auckland(Hybrid)
$70,000 – $90,000 per year
This role is a key link between customers and the company's internal and external teams.
This role is a key link between customers and the company's internal and external teams.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
27d ago
27d ago
Listed eleven days ago

Service Delivery Manager

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • We are looking for an experienced SDM for one of our largest accounts!
  • Service Delivery Management experience a must!
  • Take the next step in your career with an org that truly values its people!
  • We are looking for an experienced SDM for one of our largest accounts!
  • Service Delivery Management experience a must!
  • Take the next step in your career with an org that truly values its people!
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
11d ago
11d ago
Listed nineteen days ago

Customer Service Team Leader

at Auckland One Rail

This is a Full time job

Auckland CBD, Auckland
  • Free train travel and travel discounts for friends and family.
  • Penal rates, overtime and additional allowances.
  • NZ Railways Trust Membership: medical reimbursements, discounted accommodation.
  • Free train travel and travel discounts for friends and family.
  • Penal rates, overtime and additional allowances.
  • NZ Railways Trust Membership: medical reimbursements, discounted accommodation.
We’re looking for a Customer Service Team Leader to provide an exceptional customer experience and to support and guide our frontline team.
We’re looking for a Customer Service Team Leader to provide an exceptional customer experience and to support and guide our frontline team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed eleven days ago

Technical Support Queue Manager

at Optic Digital

This is a Full time job

Ellerslie, Auckland(Hybrid)
  • Contribute to the overall success of IT support services & end-user experience
  • Ellerslie based & WFH with occasional after-hours or weekend work required
  • PowerBI and Jira experience is key!
  • Contribute to the overall success of IT support services & end-user experience
  • Ellerslie based & WFH with occasional after-hours or weekend work required
  • PowerBI and Jira experience is key!
Own the tech support heartbeat—prioritising, accelerating, and reporting on issues to deliver seamless, SLA-driven service using Jira and PowerBI.
Own the tech support heartbeat—prioritising, accelerating, and reporting on issues to deliver seamless, SLA-driven service using Jira and PowerBI.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
11d ago
11d ago
Listed twenty three hours ago

Service Desk Analyst

at Find IT Recruitment

This is a Full time job

Lower Hutt, Wellington
75000
  • Provide Level 1-2 support across Windows, M365, and end-user devices
  • Manage and resolve incidents via service desk tools, phone, and email
  • Support user access, device setup, and system administration tasks
  • Provide Level 1-2 support across Windows, M365, and end-user devices
  • Manage and resolve incidents via service desk tools, phone, and email
  • Support user access, device setup, and system administration tasks
Service Desk Analyst providing IT support across Windows and M365, resolving issues, managing tickets, and supporting users across the organisation.
Service Desk Analyst providing IT support across Windows and M365, resolving issues, managing tickets, and supporting users across the organisation.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
23h ago
23h ago
Listed eighteen hours ago

Manager – Operations and Infrastructure | Kaiwhakahaere – Mahi & Hanganga

at Parliamentary Service

This is a Full time job

Wellington Central, Wellington
  • Lead resilient, reliable technology services that Parliament depends on.
  • Work with engaged people, meaningful purpose, and visible impact.
  • Amazing people | 5 weeks annual leave | on-site gym & pool.
  • Lead resilient, reliable technology services that Parliament depends on.
  • Work with engaged people, meaningful purpose, and visible impact.
  • Amazing people | 5 weeks annual leave | on-site gym & pool.
Own the reliability and resilience of the technology services that keep Parliament running.
Own the reliability and resilience of the technology services that keep Parliament running.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
18h ago
18h ago
Listed eleven days ago

Client Delivery Lead

at TLC

This is a Full time job

Wellington Central, Wellington
play a pivotal role in ensuring our client services are delivered seamlessly, consistently, and in line with agreed service levels.
play a pivotal role in ensuring our client services are delivered seamlessly, consistently, and in line with agreed service levels.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
11d ago
11d ago
Listed ten days ago

Service Delivery Coordinator

at Datacom

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Employee friendly Benefits and perks
  • Career Growth and professional Development
  • next step in your career with an organization that truly values its people!
  • Employee friendly Benefits and perks
  • Career Growth and professional Development
  • next step in your career with an organization that truly values its people!
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
10d ago
10d ago
Listed twenty one hours ago

Systems Administrator

at Starfish Consulting

This is a Full time job

Wellington
systems administrator
systems administrator
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
21h ago
21h ago
Listed twenty four days ago

Service Delivery Manager (12-month fixed-term)

at Enable Networks Ltd
Expiring soon

This is a Contract/Temp job

Christchurch Central, Canterbury(Hybrid)
  • Shape seamless service delivery for key customers
  • Build trusted partnerships that deliver results
  • Influence fibre service outcomes across Ōtautahi
  • Shape seamless service delivery for key customers
  • Build trusted partnerships that deliver results
  • Influence fibre service outcomes across Ōtautahi
Lead impactful service delivery that blends customer focus, commercial thinking, and smart execution
Lead impactful service delivery that blends customer focus, commercial thinking, and smart execution
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
24d ago
24d ago
Listed three hours ago

Senior Manager Enterprise Technology and Security

at Fisher Funds
Be an early applicant

This is a Full time job

Takapuna, Auckland
  • A dynamic and supportive work culture where your contributions truly matter
  • Employee benefits, including enhanced leave and health insurance
  • Opportunities for growth and development in your career
  • A dynamic and supportive work culture where your contributions truly matter
  • Employee benefits, including enhanced leave and health insurance
  • Opportunities for growth and development in your career
Join Fisher Funds as Senior Manager Enterprise Technology & Security!
Join Fisher Funds as Senior Manager Enterprise Technology & Security!
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
3h ago
3h ago
Listed ten hours ago

Operations Service Design Manager

at Health New Zealand - Te Whatu Ora
Be an early applicant

This is a Full time job

Auckland CBD, Auckland(Remote)
  • Work in a Supportive, Values-Led Environment
  • Ideal for Someone Seeking Scope, Complexity, and Purpose
  • Opportunities for Innovation and Continuous Improvement.
  • Work in a Supportive, Values-Led Environment
  • Ideal for Someone Seeking Scope, Complexity, and Purpose
  • Opportunities for Innovation and Continuous Improvement.
This work directly contributes to improving the health and well-being of people across Aotearoa, & you've the opportunity to be part of that impact.
This work directly contributes to improving the health and well-being of people across Aotearoa, & you've the opportunity to be part of that impact.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
10h ago
10h ago
Listed twenty one days ago

Service Delivery Manager

at Magnetism

This is a Full time job

Penrose, Auckland(Hybrid)
  • Hybrid Role - Work From Home
  • Direct Impact
  • Specialist Expertise
  • Hybrid Role - Work From Home
  • Direct Impact
  • Specialist Expertise
Are you ready to join a team that prioritises excellence and genuine partnership over box ticking?
Are you ready to join a team that prioritises excellence and genuine partnership over box ticking?
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
21d ago
21d ago
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