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This is a featured job

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed one day ago

Contract and Customer Service Supervisor

at OCS Limited

This is a Full time job

Auckland Airport, Auckland
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one hour ago

Customer Service Manager

at IMCD Australia Pty Ltd
Be an early applicant

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed one day ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
Own the customer journey experience and really drive quality and communication with all service interactions
Own the customer journey experience and really drive quality and communication with all service interactions
Recruited byLinda Dixon
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed four days ago

Patrol Officer | Tataki Auckland Unlimited

at Tātaki Auckland Unlimited

This is a Full time job

Auckland
$60,216k per annum
  • Join our Security team, all training provided
  • Meaningful role ensuring our city is safe
  • Foot in the door | Permanent | Full-time
  • Join our Security team, all training provided
  • Meaningful role ensuring our city is safe
  • Foot in the door | Permanent | Full-time
Help keep Auckland's iconic venues safe, welcoming, and well managed, with full training provided!
Help keep Auckland's iconic venues safe, welcoming, and well managed, with full training provided!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed six hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
6h ago
Listed thirteen days ago

Valet Host

at OCS Limited

This is a Full time job

Auckland Airport, Auckland
  • Full-time and part-time roles available
  • Work in a fast-paced, high-touch airport environment
  • Be part of a supportive, high-performing team
  • Full-time and part-time roles available
  • Work in a fast-paced, high-touch airport environment
  • Be part of a supportive, high-performing team
Deliver premium service at Auckland Airport with OCS - Join our Valet Host team today.
Deliver premium service at Auckland Airport with OCS - Join our Valet Host team today.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed four days ago

Technical Sales Support

at Cuthbert Stewart Ltd

This is a Full time job

Mount Wellington, Auckland
Owning the customer journey from enquiry to order - phone based role guiding customers, driving sales and supporting growth in a fast moving team.
Owning the customer journey from enquiry to order - phone based role guiding customers, driving sales and supporting growth in a fast moving team.
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed six hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Christchurch, Canterbury(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
6h ago
Listed twenty eight days ago

Contact Center Lead (Sales, Dispatch & Service)

at Trade Depot Ltd
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed six days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twelve days ago

Exceed Service Co-Ordinator

at Belron New Zealand (Smith&Smith®, Laser®, Exceed)

This is a Contract/Temp job

Auckland CBD, Auckland(Hybrid)
Competitive Remuneration + WFH
  • Competitive remuneration
  • WFH + Flexible working opportunities (minimum 3 days in office)
  • Competitive remuneration
  • WFH + Flexible working opportunities (minimum 3 days in office)
Job Description Summary We are looking for a detail-orientated and customer-focused Service Co-Ordinator to join our Exceed® team
Job Description Summary We are looking for a detail-orientated and customer-focused Service Co-Ordinator to join our Exceed® team
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twenty six days ago

Customer Service Supervisor

at Karcher Pty Ltd
Expiring soon

This is a Full time job

East Tamaki, Auckland
  • Global Business
  • Permanent Full-Time Position
  • Employee focused culture
  • Global Business
  • Permanent Full-Time Position
  • Employee focused culture
Provide leadership to the Customer Service team and provide hands on assistance in daily tasks
Provide leadership to the Customer Service team and provide hands on assistance in daily tasks
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed three days ago

Customer Solutions Team Leader

at South Waikato District Council

This is a Full time job

Tokoroa, Waikato
  • Fixed-term Full-time role
  • Ongoing training and development
  • Free parking
  • Fixed-term Full-time role
  • Ongoing training and development
  • Free parking
Come join us as a Customer Solutions Team Leader within our Delivery team!
Come join us as a Customer Solutions Team Leader within our Delivery team!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed six hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Hamilton, Waikato(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
6h ago
Listed twenty one days ago

Service Advisor

at Ingham Driven

This is a Full time job

Cambridge, Waikato
Monday to Friday – work-life balance guaranteed
  • Monday to Friday – work-life balance guaranteed
  • Fixed-Term contract
  • Supportive, high-performing team environment
  • Monday to Friday – work-life balance guaranteed
  • Fixed-Term contract
  • Supportive, high-performing team environment
Rev up your career with Ingham Cambridge! Join us as a Service Advisor for Mitsubishi & Nissan and drive exceptional customer service every day.
Rev up your career with Ingham Cambridge! Join us as a Service Advisor for Mitsubishi & Nissan and drive exceptional customer service every day.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed twenty six days ago

National Operations Centre - NOC Shift Lead

at First Security
Expiring soon

This is a Full time job

Auckland
39.36 NZD per hour
  • Great team environment
  • Great Salary
  • Work for a market leading business!
  • Great team environment
  • Great Salary
  • Work for a market leading business!
National Operations Centre - NOC Shift Lead (Call Centre)
National Operations Centre - NOC Shift Lead (Call Centre)
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed one day ago

Install Scheduler

at Newline Group Ltd
Be an early applicant

This is a Full time job

Tauranga Central, Bay of Plenty
If you enjoy managing teams and projects, then enquire about this role today!
If you enjoy managing teams and projects, then enquire about this role today!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed six days ago

Customer Support Team Lead

at Tait International Ltd

This is a Full time job

Christchurch Central, Canterbury
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
  • Collaborative Team Environment
  • Health Insurance + Free Parking + Long-Service Benefits
  • Professional Development Opportunities
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
Lead a team in SMC, ensuring high‑quality incident management, service continuity, and strong customer outcomes in a mission‑critical environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed four days ago

Quality and Engagement Manager

at Genesis

This is a Full time job

Hamilton Central, Waikato
Competitive salary + generous benefits
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
  • Lead capability uplift and customer experience transformation
  • Permanent opportunity based in Hamilton central
  • Drive quality, insights and Voice of Customer across our retail teams
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
Lead quality, capability and customer experience uplift across teams, driving performance and Voice of Customer insights in a dynamic environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twenty eight days ago

Client Services Manager

at Red Badge
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Base Salary + Car + Bonus
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed twelve days ago

Complaints Lead

at nib health funds limited

This is a Contract/Temp job

Auckland(Hybrid)
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
  • Fixed Term Contract Available
  • Enjoy hybrid work with home-office flexibility
  • Identify trends and contribute to service and process improvements
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
Take the lead in resolving complex complaints, apply insurance law, and drive customer experience improvements at nib NZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
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