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Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed six days ago

Work From Home - Telefundraising Representative

at Fundamental Worldwide

This is a Casual/Vacation job

Auckland CBD, Auckland(Remote)
$26 – $28 per hour
  • Stable remote work: Work from home with consistent 4–5 day rosters
  • Meaningful impact: Help raise funds for important causes
  • Performance rewards: Earn bonuses while building valuable communication skills
  • Stable remote work: Work from home with consistent 4–5 day rosters
  • Meaningful impact: Help raise funds for important causes
  • Performance rewards: Earn bonuses while building valuable communication skills
Inspire support, make a real impact, and work from home—turn your voice into change while building skills and earning rewards every day.
Inspire support, make a real impact, and work from home—turn your voice into change while building skills and earning rewards every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed five days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twelve days ago

Customer Experience Consultant

at Medtech Global

This is a Full time job

Auckland CBD, Auckland
$65,000 – $75,000 per year
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
Apply now and make a meaningful impact in Aotearoa’s health tech landscape.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed nineteen days ago

Assistance Coordinators

at Imara Limited

This is a Full time job

Rodney & North Shore, Auckland
Base+Kiwisaver+Health & Life Ins. + 5 weeks leave.
  • High-trust position where empathy and professionalism truly matters
  • Rotating roster offering variety across weekdays and weekends
  • Five weeks annual leave+paid birthday leave+ Health & Life Insurance + Kiwisaver
  • High-trust position where empathy and professionalism truly matters
  • Rotating roster offering variety across weekdays and weekends
  • Five weeks annual leave+paid birthday leave+ Health & Life Insurance + Kiwisaver
A global medical & travel assistance Co. in Auckland. Support people when they need it most, manage cases end to end. Fast paced global business.
A global medical & travel assistance Co. in Auckland. Support people when they need it most, manage cases end to end. Fast paced global business.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed seven days ago

Operations Advisor - Auckland

at Department of Corrections

This is a Full time job

Auckland CBD, Auckland
$69,205 - $81,098
  • Bring your experience in phone & email communications into this fast-paced role!
  • Roles based in our Auckland contact centre
  • 24/7 shift work - receive fully paid training & support
  • Bring your experience in phone & email communications into this fast-paced role!
  • Roles based in our Auckland contact centre
  • 24/7 shift work - receive fully paid training & support
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
Join a team responsible for providing electronic monitoring services 24/7 around NZ!
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed nineteen days ago

Customer Service Support - Robot mowers!

at Robomate

This is a Full time job

Rosedale, Auckland
$60,000 – $70,000 per month
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
  • thrive in a fast-paced, tech-driven environment
  • deliver exceptional service
  • enjoy solving problems for people
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
providing technical support, managing leads, booking demos, updating crm, troubleshooting issues, placing orders, ensuring every customer is cared for
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed seven days ago

Customer CARe Advisor

at CARe Automotive Group

This is a Full time job

Glenfield, Auckland
  • Join an established AU team as we expand into the New Zealand market
  • Competitive salary + opportunities to progress your career in a growing business
  • Supportive & collaborative team culture, ongoing training & regular team events!
  • Join an established AU team as we expand into the New Zealand market
  • Competitive salary + opportunities to progress your career in a growing business
  • Supportive & collaborative team culture, ongoing training & regular team events!
Bring your customer service skills to a close-knit & supportive team, providing excellent service in a fast-paced automotive repair centre.
Bring your customer service skills to a close-knit & supportive team, providing excellent service in a fast-paced automotive repair centre.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed five days ago

Customer Care Agent - 6 Month Fixed Term Contract

at Petdirect

This is a Contract/Temp job

Avondale, Auckland(Hybrid)
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twenty two days ago

Alarm Monitoring ( Fire, Security & Automation ) Trainee Manager

at Alarm New Zealand Ltd

This is a Full time job

Auckland CBD, Auckland
  • Permanent
  • trainee
  • Network Engineering
  • Permanent
  • trainee
  • Network Engineering
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
Monitor alarms, Load data, manage system integration, assess events, Create reports and coordinate with customers, contractors, and emergency services
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed eighteen days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed ten hours ago

Motor Claims Consultant (Valet) 12-month fixed term

at AA Insurance

This is a Contract/Temp job

Penrose, Auckland
Competitive Salary
  • Up to 50% off car, home, and contents insurance
  • Supplier & retail discounts, with AA Insurance benefits card
  • Ongoing learning opportunities for professional and self-development
  • Up to 50% off car, home, and contents insurance
  • Supplier & retail discounts, with AA Insurance benefits card
  • Ongoing learning opportunities for professional and self-development
Join our Penrose team as a Motor Claims Consultant, delivering face-to-face support and stress-free service to get customers back on the road fast.
Join our Penrose team as a Motor Claims Consultant, delivering face-to-face support and stress-free service to get customers back on the road fast.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
10h ago
Listed twenty days ago

Customer Experience Specialist

at Resonate
Expiring soon

This is a Full time job

Takapuna, Auckland
  • Make a real difference everyday
  • Joined a connected, values-driven team
  • Enjoy great perks and stunning workplace - onsite Starbucks cafe, carparking
  • Make a real difference everyday
  • Joined a connected, values-driven team
  • Enjoy great perks and stunning workplace - onsite Starbucks cafe, carparking
Join a team that changes lives! As our Customer Experience Specialist, you'll help customers feel supported and truly cared for.
Join a team that changes lives! As our Customer Experience Specialist, you'll help customers feel supported and truly cared for.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed five days ago

Care Coordinator

at Geneva Healthcare Ltd

This is a Full time job

Auckland CBD, Auckland
  • Mentorship Programme
  • Flexible Working - Hybrid!
  • Fixed Term Contract
  • Mentorship Programme
  • Flexible Working - Hybrid!
  • Fixed Term Contract
Are you driven by delivering quality customer service and supporting those in the community? Appy now!
Are you driven by delivering quality customer service and supporting those in the community? Appy now!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed twelve days ago

Sales Executive - Fintech

at Tribe (New Zealand) Limited

This is a Full time job

Glenfield, Auckland
$60,000 base + uncapped commission (OTE $96k+)
  • Join a market leading organisation in the thriving Fintech industry
  • Convenient North Shore location with free parking available
  • Lucrative commission structure (OTE $96k, high performers earning $120k+)
  • Join a market leading organisation in the thriving Fintech industry
  • Convenient North Shore location with free parking available
  • Lucrative commission structure (OTE $96k, high performers earning $120k+)
Drive new business and grow client relationships in a fast-paced sales role, managing the full sales process from first contact through to close.
Drive new business and grow client relationships in a fast-paced sales role, managing the full sales process from first contact through to close.
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed six days ago

Customer Service (Measure & Fit Technician)

at NetYourJob

This is a Full time job

Albany, Auckland
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
  • Monday - Friday 8:30am - 5pm
  • Be part of a growing and friendly dynamic team
  • Competitive salary package on offer
Full-time role is based in our Auckland office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
Full-time role is based in our Auckland office. Critical role in delivering frontline & behind-the-scenes support to NZ Police officers nationwide
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twelve days ago

Member Service Adviser

at CPA Australia

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Base salary plus annual incentive plan
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
CPA Australia is looking to hire a Member Service Adviser in Auckland. This is a part time role (20 hrs per week).
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed six days ago

Change Integration Manager

at NZ Transport Agency Waka Kotahi

This is a Full time job

Auckland CBD, Auckland
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
  • Lead and embed change across NZTA operations
  • Partner with leaders to integrate change at scale
  • Coordinate change initiatives to deliver lasting benefits
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
Lead and embed change across NZTA, partnering with leaders to integrate initiatives into frontline operations and deliver lasting improvements
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed four days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed eighteen days ago

Outbound Sales Practice Lead (Contact Centre)

at Archway Recruitment

This is a Contract/Temp job

Auckland CBD, Auckland
  • Start immediately in a short-term 12 week contract with potential to be extended
  • Auckland Central
  • Competive hourly rate
  • Start immediately in a short-term 12 week contract with potential to be extended
  • Auckland Central
  • Competive hourly rate
Approx 12week contract role - Practice Lead - Outbound Sales in Insurance Industry
Approx 12week contract role - Practice Lead - Outbound Sales in Insurance Industry
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed five days ago

Kaiāwhina – Māori Member Services Representative

at APRA NZ Ltd

This is a Full time job

Grafton, Auckland(Hybrid)
$70,000 – $75,000 per year + 12% KiwiSaver
Are you passionate about supporting Māori music creators and helping puoro Māori thrive?
Are you passionate about supporting Māori music creators and helping puoro Māori thrive?
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed thirteen days ago

Customer Care Lead

at Enliven Northern

This is a Full time job

Penrose, Auckland
$80,000 per year
  • Wednesday - Friday 10am to 6.30pm + Saturday and Sunday 9am - 5.30pm
  • Central Penrose location close to train and cafes
  • Frontline role collaberating with our clients and the team
  • Wednesday - Friday 10am to 6.30pm + Saturday and Sunday 9am - 5.30pm
  • Central Penrose location close to train and cafes
  • Frontline role collaberating with our clients and the team
Lead a frontline Customer Care team delivering high-quality, client-centred services across Wednesday - Sunday.
Lead a frontline Customer Care team delivering high-quality, client-centred services across Wednesday - Sunday.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
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