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This is a featured job

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed one day ago

Contract and Customer Service Supervisor

at OCS Limited

This is a Full time job

Auckland Airport, Auckland
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
  • Manage key client relationships and service delivery across multiple sites
  • Lead and support cleaning teams to deliver consistent, high-quality outcomes
  • Play a hands-on role in inspections, quality control, and contract performance
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
Lead client relationships, contracts, and cleaning teams across multiple sites, ensuring high service standards and customer satisfaction at OCS.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eighteen days ago

Emergency Assistance Case Manager

at First Assistance NZ Ltd

This is a Full time job

Ellerslie, Auckland
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
  • Making a positive difference to peoples lives
  • Friendly and supportive team
  • Ellerslie location
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
Are you passionate about helping people? Love challenges? Then we have the most meaningful and rewarding role just for you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed two days ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
Own the customer journey experience and really drive quality and communication with all service interactions
Own the customer journey experience and really drive quality and communication with all service interactions
Recruited byLinda Dixon
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed twenty five days ago

Lobby Ambassador/Facilities Coordinator

at JLL

This is a Full time job

Auckland CBD, Auckland
  • Full-time position with long term career opportunities
  • Join a team that are supportive, energetic, and talented
  • Convenient Auckland CBD location
  • Full-time position with long term career opportunities
  • Join a team that are supportive, energetic, and talented
  • Convenient Auckland CBD location
Bring your customer service skills working onsite with a client in Auckland CBD!
Bring your customer service skills working onsite with a client in Auckland CBD!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
25d ago•Expiring
Listed twelve days ago

Manager - Customer Solutions

at Rotorua Lakes Council

This is a Full time job

Rotorua Central, Bay of Plenty
$118,535 – $139,453 per year
  • Great working conditions & Benefits
  • Dedicated Team
  • Modern/fun work environment
  • Great working conditions & Benefits
  • Dedicated Team
  • Modern/fun work environment
We’re seeking a confident, values‑led leader to manage Customer Solutions and shape how our community experiences
We’re seeking a confident, values‑led leader to manage Customer Solutions and shape how our community experiences
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago•Expiring
12d ago•Expiring
Listed nineteen days ago

Showroom Customer Service - Te Rapa

at PlaceMakers

This is a Full time job

Hamilton Central, Waikato
Annual Rem review + matching up to 4% KiwiSaver
  • Attractive wage + permanent full-time role
  • Great career progression opportunities + Training
  • Discounted goods & services
  • Attractive wage + permanent full-time role
  • Great career progression opportunities + Training
  • Discounted goods & services
Showroom Customer Service role at PlaceMakers Te Rapa, help our customers win with great service and product support
Showroom Customer Service role at PlaceMakers Te Rapa, help our customers win with great service and product support
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed seventeen hours ago

Customer Service Manager

at IMCD Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
17h ago
Listed six days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty two hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
22h ago
Listed twenty two hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Christchurch, Canterbury(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
22h ago
Listed twenty two hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Dunedin, Otago(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
22h ago
Listed six days ago

Membership Manager (customer service)

at New Zealand Deerstalkers Association Inc

This is a Full time job

Wellington Central, Wellington
$70,000 – $75,000 per year
Join a growing organisation with a great collaborative crew, mission, and work environment.
Join a growing organisation with a great collaborative crew, mission, and work environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed seven days ago

Customer Experience Team Leader

at SKOPE Refrigeration

This is a Full time job

Christchurch Central, Canterbury
  • Lead daily operations while coaching a high-performing team
  • Join a premium NZ brand focused on innovation and sustainability
  • Drive consistent, high-quality customer outcomes
  • Lead daily operations while coaching a high-performing team
  • Join a premium NZ brand focused on innovation and sustainability
  • Drive consistent, high-quality customer outcomes
Lead a high-performing Customer Experience team in a hands-on role. Join SKOPE in Christchurch delivering service across NZ, Australia and globally.
Lead a high-performing Customer Experience team in a hands-on role. Join SKOPE in Christchurch delivering service across NZ, Australia and globally.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed one day ago

Install Scheduler

at Newline Group Ltd
Be an early applicant

This is a Full time job

Tauranga Central, Bay of Plenty
If you enjoy managing teams and projects, then enquire about this role today!
If you enjoy managing teams and projects, then enquire about this role today!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty seven days ago

Customer Service Manager

at New World

This is a Full time job

Te Atatu Peninsula, Auckland
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
27d ago•Expiring
Listed twelve days ago

Reservations Contact Centre Manager

at maui, Britz, mighty

This is a Full time job

Mangere, Auckland
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed twenty two hours ago

Scheduling Manager

at ACC New Zealand
Be an early applicant

This is a Full time job

Hamilton, Waikato(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
22h ago
Listed thirteen days ago

Events & Venues Workforce Coordinator

at Red Badge

This is a Full time job

Upper Riccarton, Canterbury
Competitive salary with weekly pay
  • Competitive Pay
  • Development Opportunities
  • Benefits with multiple retailers and wellbeing providers
  • Competitive Pay
  • Development Opportunities
  • Benefits with multiple retailers and wellbeing providers
Come join one of NZ's leading security companies and contribute to some of the largest events happening throughout the country.
Come join one of NZ's leading security companies and contribute to some of the largest events happening throughout the country.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed five days ago

Customer Operations Manager

at Randstad - Business Support

This is a Full time job

Wellington Central, Wellington
  • Oversee and develop a group of professionals in a collaborative environment
  • Shape the future of how people connect with this organisation
  • Influence outcomes by turning customer insights into actionable improvements
  • Oversee and develop a group of professionals in a collaborative environment
  • Shape the future of how people connect with this organisation
  • Influence outcomes by turning customer insights into actionable improvements
Manage a service-focused team to modernise communications and ensure high-quality, consistent interactions across multiple channels.
Manage a service-focused team to modernise communications and ensure high-quality, consistent interactions across multiple channels.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
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