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This is a featured job

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Team Lead

at A Canon Group Company

This is a Full time job

Christchurch, Canterbury
  • Build your capability as a people leader
  • Support and coach a small, established team
  • Lead SLA delivery and operational excellence
Lead a team delivering digital document services, overseeing operations, quality outcomes and service delivery in an SLA-driven environment.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured•Expiring
Listed twenty days ago

Sales Support Coordinator

at Auckland Energy Solutions

This is a Full time job

Mount Wellington, Auckland
$70,000 – $80,000 per year
  • Diverse, Fast-Paced Routine: Say goodbye to boring days!
  • Critical Business Impact: Act as the central engine supporting our Sales Reps
  • Inclusive & Friendly Culture: Tightly-knit team that prioritizes mutual support
This role is key to facilitating the sales calls and visits, providing customer follow up and ongoing service!
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed sixteen days ago

Contact Centre Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Income protection and life insurance.
  • Lead, coach and develop a team of customer champions!
  • Great culture with a work/life balance.
  • Fantastic modern offices in the heart of Newmarket close to public transport.
Drive operational excellence across a high-volume, multi-channel customer environment.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed three days ago

Customer Service Officer - L1 - Tauranga

at Inland Revenue

This is a Full time job

Tauranga Central, Bay of Plenty
$62,926
  • Do you have a passion for delivering excellent customer service?
  • Support and care for the people of New Zealand
  • Permanent opportunity
As a Customer Service Officer at Inland Revenue (IR), you'll play a key role in delivering exceptional service and supporting long-term compliance.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed three days ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Wellington Central, Wellington(Hybrid)
  • Lead the transformation that enables our future customer experience strategy.
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's Customer Experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed seventeen hours ago

Sales Development Representative

at Tribe (New Zealand) Limited

This is a Contract/Temp job

Auckland CBD, Auckland
Build sales skills – $32.50/hr – Great team
  • Earn $32.50 per hour in a customer-focused sales role
  • Build valuable sales experience within NZ financial services
  • Join a proudly Kiwi-owned business with a supportive team culture
Engage prospective customers by phone, book quality adviser appointments and help move leads through the sales pipeline.
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
Listed two days ago

Customer Success Manager

at Humankind

This is a Full time job

Christchurch Central, Canterbury
  • AI software company rapidly scaling locally and internationally
  • Own the entire CX from onboarding to adoption, advocacy and retention.
  • Work directly with a huge variety of businesses
Join one of New Zealand’s fastest-growing SaaS businesses helping to shape the future of work.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed one day ago

Senior Customer Service

at KINGS RECRUITMENT LTD

This is a Full time job

Silverdale, Auckland
$70K - $75K & career growth & benefits
  • Silverdale. NZ Service industry leader with down to earth friendly team
  • 3-5+ years of Customer Service/ Call Center experience & looking for next step?
  • Genuine career growth to Team Leader role for the right person.
Ready for your next step? Join a thriving Kiwi business where outstanding customer service is recognised and genuine career progression is earned.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed one day ago

Outstanding Customer Experience Change & Capability Manager

at Contact Energy

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Lead the transformation that enables our future customer experience strategy
  • Shape the future operating model, capability and customer experience at Contact.
  • Lead a team of change, learning and optimisation specialists
Lead the transformation of Contact's customer experience function, building the capability and operating model of tomorrow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed six days ago

Credit Solutions Specialist

at Madison Recruitment Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Centrally located – close to multiple public transport or paid parking options
  • Monday – Friday
  • Best Places to Work finalist for two consecutive years!
Experienced in collections or customer service? Join Finance Now and make a difference while growing your career
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed three days ago

Tuitui | Customer Support Administrator

at Teaching Council of Aotearoa New Zealand

This is a Full time job

Wellington Central, Wellington
$64,830–$76,271 per annum depending on experience
  • 12 months fixed term contract, full-time 40 hours per week
  • Wellington CBD location, office-based position
  • Flexible working arrangements available
Join our customer‑focused team who are dedicated to improving outcomes for learners across Aotearoa.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed two days ago

Customer Sales Specialist

at PaySauce

This is a Full time job

Lower Hutt, Wellington(Hybrid)
  • Be the first conversation small business owners have, and why they choose us!
  • Make a real impact for small businesses
  • An opportunity to join our employee share scheme
Own the first impression - turning inbound queries into customers who stick around, while helping shape how PaySauce sells payroll
subClassification: Sales - InboundSales - Inbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed twenty one days ago

Community Operations Partner

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Endless opportunities to progress your career with us!
  • Enjoy a fun & vibrant environment, modern office close to public transport hubs
Be the trusted link between Vector, customers and communities. Solve complex issues, build relationships and make a real impact.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed ten days ago

Team Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • AI-driven projects and B2B growth opportunities
  • Fully subsidised medical insurance for you and family
  • Hybrid work model with flexible hours and wellbeing leave
Lead and inspire a dynamic team to deliver exceptional customer experiences at SCTI, driving strategic projects like B2B growth and AI integration.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed ten days ago

Datapay Consultant

at Datacom

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Grow in a flexible, people-first culture with real career development
  • Employee discounts across Tech, Health, Travel and more!
  • Make your mark at one of ANZ's largest and most complex technology businesses
Provide payroll system support to DataPay Direct clients, resolve queries, and help clients maximize the value of the payroll solution.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed nineteen hours ago

Customer Advisor

at Rotorua Lakes Council

This is a Full time job

Rotorua Central, Bay of Plenty
$63,000 – $73,000 per year
  • Great working conditions & Benefits
  • Be part of a truly extraordinary team
  • Career Opportunities
We are looking for fun, confident and hard-working customer service professionals to join our dynamic team!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
19h ago
Listed twenty two hours ago

Vetting Officer

at Christchurch City Council

This is a Full time job

Christchurch Central, Canterbury
  • Want to be involved in shaping your city?
  • Make a difference everyday in your community
  • Work with a passionate and dedicated team
Provide customer service excellence as you facilitate high quality consent applications before they are allocated to our processing teams
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
Listed one day ago

Customer Service Team Leader

at Gunn Talent

This is a Full time job

Rodney & North Shore, Auckland
  • Lead a team and shape the customer experience
  • Hands-on role managing escalations and customer outcomes
  • Premium retail brand with a loyal customer base
Lead a busy customer support team where problem-solving, people leadership, and operational excellence are at the core of every day.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed eight days ago

Telecare Field Representative

at Hato Hone St John

This is a Full time job

Oamaru, Otago
Salary + 4% KiwiSaver + range of other benefits
  • On the road role
  • Company vehicle for work purposes
  • Work for the most trusted charity
You enjoy being out on the road, meeting people and making a positive impact in the community, with a vehicle provided for work purposes.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed two days ago

Customer Services Officer | Kaiārahi Ratonga Kiritaki (Mahi ā-Rēhia)

at Porirua City Council

This is a Full time job

Porirua, Wellington
  • Work in the heart of our city
  • Earn at least the living wage
  • A great team environment
Come and join our amazing team focused on creating a welcoming environment for Te Rauparaha Arena’s members, customers and visitors.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago•Expiring
Listed twenty three days ago

Team Lead

at A Canon Group Company

This is a Full time job

Christchurch, Canterbury
  • Build your capability as a people leader
  • Support and coach a small, established team
  • Lead SLA delivery and operational excellence
Lead a team delivering digital document services, overseeing operations, quality outcomes and service delivery in an SLA-driven environment.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago•Expiring
Listed three days ago

Relationship Specialist

at Apex Advice

This is a Contract/Temp job

Mount Eden, Auckland
  • Join a growing business
  • Learn from a supportive, collaborative and knowledgeable team
  • Central suburbs location
We are looking for a full time Relationship Specialist to join our growing team based in our Mount Eden office in Auckland on a fixed term contract.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed twenty two days ago

Customer Care Officer & Customer Care Team Leader

at Geneva Finance Limited

This is a Full time job

Mount Wellington, Auckland
Customer Care Officer & Team Leader roles at growing NZ finance company.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed seventeen hours ago

Pool Service Delivery and Sales Lead

at Humphreys Landscaping Limited
Be an early applicant

This is a Full time job

Auckland CBD, Auckland
  • Play a key role with real influence across our Pools Division
  • Combine technical expertise, operations, and sales
  • Join an award-winning leader in premium residential pools
Lead our Pool Service Division, driving sales, service delivery, and operational excellence in an award-winning, growing business.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
Listed ten days ago

Customer Experience Team Leader

at Pipeline Recruitment

This is a Full time job

Hastings Central, Hawkes Bay(Hybrid)
  • Influential CX leadership role with tremendous scope and challenge
  • Great team, supportive leadership, competitive remuneration package
  • Leading Hawke’s Bay-based employer; electricity distribution sector
An exciting, hands-on CX leadership role with the team at Unison Networks. Champion a customer-first experience, delivering high-quality outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed eighteen hours ago

Team Leader Customer Services

at UDC Finance Ltd

This is a Full time job

Auckland
attractive package
  • Join New Zealand's finance company
  • Lead and develop a high-performing Customer Service team
  • Flexible working, medical cover and enhanced parental leave
Lead and develop a customer service team at UDC. Great benefits, flexible working, career growth and leadership exposure.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
Listed twenty one hours ago

Customer Service Team Leader

at Delta

This is a Full time job

Christchurch Central, Canterbury
  • A role where you can be challenged and supported
  • Joining a progressive and reputable South Island organisation
  • Be organised and a self starter
We now have an exciting full time, permanent opportunity for a Customer Service Team Leader to join our dedicated team in Christchurch.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
21h ago
Listed twenty one days ago

Community Operations Partner

at Vector

This is a Full time job

Newmarket, Auckland(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Endless opportunities to progress your career with us!
  • Enjoy a fun & vibrant environment, modern office close to public transport hubs
Be the trusted link between Vector, customers and communities. Solve complex issues, build relationships and make a real impact.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed eleven days ago

Head of Customer Experience

at Alexander James Limited

This is a Full time job

Manukau & East Auckland, Auckland
  • Lead. Improve. Deliver
  • Central/East Auckland location
  • Senior level role giving you the chance to make an impact
Opportunity to join leadership team & be part of well established manufacturing business. Make an impact & work with your team to help shape success
Recruited bySally Stanton
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed nineteen hours ago

Customer Experience Advisor - Part-time/Casual

at Enable New Zealand

This is a Part time job

Palmerston North Central, Manawatu
  • Contribute to meaningful outcomes by supporting disabled
  • Deliver high-quality, customer-centred service
  • Join a national organisation making a tangible difference
In this role, you’ll play an important part in ensuring people have the information and support they need to access Enable’s services with confidence.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
19h ago
Listed five days ago

Customer Service Manager

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Mount Wellington, Auckland
$100k + bonus
  • Be part of the rebuild of the telesales team and shape the culture
  • Monthly performance bonus tied to team results, paid out every month
  • Values-driven, people-first family business with real autonomy once trust is est
Lead the customer service function for a NZ food business, coaching the team and evolving the operation towards proactive telesales.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
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