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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed eight days ago

Trade Desk Customer Service Representative

at Computer Dynamics Ltd

This is a Full time job

Albany, Auckland
An excellent career opportunity to join a growing business with a strong culture and set of values.
An excellent career opportunity to join a growing business with a strong culture and set of values.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed one day ago

Notification Agent

at WorkSafe New Zealand

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Starting salary range is $74, 174 to $81,612
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
  • Fast paced, phone‑based role with real purpose
  • 12-month fixed term opportunity supporting safer workplaces across Aotearoa
  • Auckland Central WorkSafe office location
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
Love being on the phone and helping people in the moment? Bring your contact centre skills and experience to a role that truly makes a difference.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Customer Service Representative, Kaihāpai Moni Oranga - Henderson

at Ministry of Social Development

This is a Full time job

Henderson, Auckland
$61,466 - $73,903
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: 29th June 2026
  • Starting salary: $61,466 with annual salary progression
  • Multiple full-time, permanent roles available (37.55 hours per week)
  • Start date: 29th June 2026
  • Starting salary: $61,466 with annual salary progression
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
We are a high-energy, whānau-focused, and supportive team. We work together to uplift and provide mana-enhancing support to clients over the phone.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eleven hours ago

Collections Officer

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Auckland CBD, Auckland
  • ASAP start up until end of June
  • Modern CBD office (Wynyard Quarter) with great onsite perks
  • A business in growth mode = genuine career opportunity
  • ASAP start up until end of June
  • Modern CBD office (Wynyard Quarter) with great onsite perks
  • A business in growth mode = genuine career opportunity
If you're someone who can build rapport quickly, read a situation, and handle conversations with both empathy and confidence - this is worth a look.
If you're someone who can build rapport quickly, read a situation, and handle conversations with both empathy and confidence - this is worth a look.
Recruited byHolly Conole
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11h ago
11h ago
Listed ten days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed eight days ago

Transport Network Operator - Expression of Interest

at Auckland Transport

This is a Full time job

Takapuna, Auckland
25% discount on public transport across Auckland
  • Systems savvy - can easily learn and use multiple systems
  • Proactive and reactive - able to make quick decisions
  • Ability to multi-task while working under pressure
  • Systems savvy - can easily learn and use multiple systems
  • Proactive and reactive - able to make quick decisions
  • Ability to multi-task while working under pressure
Keeping people safe and keeping people moving is our main goal
Keeping people safe and keeping people moving is our main goal
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed seven days ago

Customer Service Coordinator

at Device Technologies Australia Pty Ltd

This is a Full time job

Albany, Auckland(Hybrid)
  • Join a dynamic, supportive, and team-orientated culture.
  • Be part of a company that is shaping the future of healthcare.
  • Excellent salary package and benefits.
  • Join a dynamic, supportive, and team-orientated culture.
  • Be part of a company that is shaping the future of healthcare.
  • Excellent salary package and benefits.
This thrilling opportunity awaits individuals who are passionate about delivering exceptional customer experiences. Apply now!
This thrilling opportunity awaits individuals who are passionate about delivering exceptional customer experiences. Apply now!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed six days ago

Payments Officer

at ACC New Zealand

This is a Full time job

Auckland CBD, Auckland
Up to $60486 p.a.+ 9% Superannuation
  • Multiple permanent full-time roles
  • Based in Auckland, Wellington and Dunedin
  • Build your career in Payments with ACC
  • Multiple permanent full-time roles
  • Based in Auckland, Wellington and Dunedin
  • Build your career in Payments with ACC
Multiple roles available in Auckland, Wellington and Dunedin
Multiple roles available in Auckland, Wellington and Dunedin
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty eight days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start
Expiring soon

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed eight days ago

Assistance Coordinators

at Imara Limited

This is a Full time job

Rodney & North Shore, Auckland
Base+Kiwisaver+Health & Life Ins. + 5 weeks leave.
  • High-trust position where empathy and professionalism truly matters
  • Rotating roster offering variety across weekdays and weekends
  • Five weeks annual leave+paid birthday leave+ Health & Life Insurance + Kiwisaver
  • High-trust position where empathy and professionalism truly matters
  • Rotating roster offering variety across weekdays and weekends
  • Five weeks annual leave+paid birthday leave+ Health & Life Insurance + Kiwisaver
A global medical & travel assistance Co. in Auckland. Support people when they need it most, manage cases end to end. Fast paced global business.
A global medical & travel assistance Co. in Auckland. Support people when they need it most, manage cases end to end. Fast paced global business.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed fifteen days ago

Faults Services Coordinator

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive salary and great benefits!
  • A unique opportunity to join the Watercare team.
  • Competitive salary and great benefits on offer!
  • Must be available for rostered shifts, Mon-Sun
  • A unique opportunity to join the Watercare team.
  • Competitive salary and great benefits on offer!
  • Must be available for rostered shifts, Mon-Sun
We have an exciting opportunity for a customer orientated person to join the team as one of our Faults Services Coordinators.
We have an exciting opportunity for a customer orientated person to join the team as one of our Faults Services Coordinators.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed one day ago

Recoveries Administrator

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Recoveries Administrator
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Recoveries Administrator
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
If you’re someone who wants to contribute to improving recoveries performance, we’d love to hear from you.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seven days ago

Junior Operations Coordinator

at The Labour Supply Co

This is a Full time job

Takapuna, Auckland
NZD 50000 per annum
  • Have you got the hunger to go places in your career?
  • Fast paced, learn fast, grow quickly
  • Immediate start, lots of training
  • Have you got the hunger to go places in your career?
  • Fast paced, learn fast, grow quickly
  • Immediate start, lots of training
This role isn’t for everyone. It’s fast-paced, starts early, and not everything goes to plan every day. You’ll be learning while
This role isn’t for everyone. It’s fast-paced, starts early, and not everything goes to plan every day. You’ll be learning while
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed six days ago

Care Coordinator

at New Zealand Health Group

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Full Paid Training Provided
  • Mentorship Programme
  • Career Development Opportunities
  • Full Paid Training Provided
  • Mentorship Programme
  • Career Development Opportunities
Are you driven by delivering quality customer service and helping others?
Are you driven by delivering quality customer service and helping others?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed eight days ago

Customer Care Coordinator

at MoleMap Australia and New Zealand

This is a Full time job

Greenlane, Auckland
Hourly rate plus kiwisaver
  • Values based organisation
  • Employee benefits including life balance leave
  • Make a real difference for customers every day
  • Values based organisation
  • Employee benefits including life balance leave
  • Make a real difference for customers every day
Customer Care Coordinator opportunity, perm, full time, 40 hours per week, Mon -Friday, between 10:00am - 7:30pm
Customer Care Coordinator opportunity, perm, full time, 40 hours per week, Mon -Friday, between 10:00am - 7:30pm
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed twenty days ago

Call Centre

at Citycare Property

This is a Full time job

Whenuapai, Auckland
  • • Be the first point of contact supporting NZDF operations.
  • • Fast-paced role with real impact and variety.
  • • Join a supportive, purpose-driven team.
  • • Be the first point of contact supporting NZDF operations.
  • • Fast-paced role with real impact and variety.
  • • Join a supportive, purpose-driven team.
Citycare Property continues its steady growth and has been selected for a major new NZDF contract, opening exciting opportunities company wide.
Citycare Property continues its steady growth and has been selected for a major new NZDF contract, opening exciting opportunities company wide.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed two days ago

Insurance Broking Opportunity

at Gallagher Insurance

This is a Full time job

Auckland CBD, Auckland
Base +Kiwisaver +Incentives+ Discounted Insurances
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
Engage with clients via phone & email to understand and provide insurance solutions for their personal assets such as house, contents, cars, boats etc
Engage with clients via phone & email to understand and provide insurance solutions for their personal assets such as house, contents, cars, boats etc
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed ten days ago

Outbound Sales Specialist

at Pulse Energy Alliance LP

This is a Full time job

Mount Eden, Auckland(Hybrid)
Annual Salary + Commission | Growth + Modern Tools
Become our next Outbound Sales Specialist
Become our next Outbound Sales Specialist
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed six days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed eight days ago

Collections Specialist

at InDebted New Zealand Limited

This is a Full time job

Henderson, Auckland
More than a collections role - it's a chance to genuinely help people. Based in Henderson, West Auckland. Apply today.
More than a collections role - it's a chance to genuinely help people. Based in Henderson, West Auckland. Apply today.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed sixteen days ago

Fleet Services Team Leader

at Custom Fleet

This is a Full time job

Auckland CBD, Auckland
$80,000 – $90,000 per year
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
We are seeking an enthusiastic Customer Service Team Leader to join our growing team in New Zealand!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed twenty three days ago

Contact Center Lead (Sales, Dispatch & Service)

at Trade Depot Ltd
Expiring soon

This is a Full time job

Auckland CBD, Auckland
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed ten days ago

Outbound Lead Rep

at Future Skills
Immediate start

This is a Full time job

Manukau, Auckland
$65,000 – $70,000 per year
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
  • Potential for Flexibility in Working Hours
  • High Energy, High Fun
  • Free onsite parking
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
Love Outbound Calling? A High‑Impact Role for a Lead Conversion Professional
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed eight days ago

Technical Customer Support Lead

at Louvre Lounge Limited

This is a Full time job

East Tamaki, Auckland(Hybrid)
$70k - $80k + Bonus
  • Salary + performance-based bonus
  • Ongoing development with an annual training allowance
  • Be part of a small, high-growth team where your contribution matters
  • Salary + performance-based bonus
  • Ongoing development with an annual training allowance
  • Be part of a small, high-growth team where your contribution matters
Own the customer journey from enquiry to order — phone-based role guiding customers, driving sales, and supporting growth in a fast-moving team.
Own the customer journey from enquiry to order — phone-based role guiding customers, driving sales, and supporting growth in a fast-moving team.
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed sixteen days ago

Sales Representatives

at Tribe (New Zealand) Limited

This is a Full time job

Auckland CBD, Auckland
$60,000-$75,000 + commission
  • Performance-driven roles with attractive bonuses
  • Multiple opportunities with orgs in Auckland CBD and North Shore
  • Ongoing opportunities for development
  • Performance-driven roles with attractive bonuses
  • Multiple opportunities with orgs in Auckland CBD and North Shore
  • Ongoing opportunities for development
Are you a driven, sales-minded individual? Have you been told you have the “gift of the gab”? Come and put your skills to the test!
Are you a driven, sales-minded individual? Have you been told you have the “gift of the gab”? Come and put your skills to the test!
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed twenty three days ago

Client Services Manager

at Red Badge
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Base Salary + Car + Bonus
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed seven days ago

Reservations Contact Centre Manager

at maui, Britz, mighty

This is a Full time job

Mangere, Auckland
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
  • Be part of a passionate team in a dynamic tourism environment
  • Help create unforgettable holiday experiences for our guests
  • Grow your career within a supportive and innovative company
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
As Reservations Contact Centre Manager, you will lead a high-performing, multi-channel contact centre supporting Australia and New Zealand Rentals.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed twenty eight days ago

Kaiāwhina – Māori Member Services Representative

at APRA NZ Ltd
Expiring soon

This is a Full time job

Grafton, Auckland(Hybrid)
$70,000 – $75,000 per year + 12% KiwiSaver
Are you passionate about supporting Māori music creators and helping puoro Māori thrive?
Are you passionate about supporting Māori music creators and helping puoro Māori thrive?
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed twenty six days ago

Head of Structured Recoveries

at KINGS RECRUITMENT LTD
Expiring soon

This is a Full time job

Avondale, Auckland
$140,000 – $150,000 per year
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
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