This is a featured job
- Own the operation.
- Improve the system.
- Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
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This is a featured job
- Lead a high-performing team that works across New Zealand and Australia
- Drive change and shape the future of Customer Care and Dispatch
- Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
Featured
Listed one day ago
This is a Contract/Temp job
Northcote, Auckland
$48 p/hr – 2-3 month temp role
- $48 per hour + 8% holiday pay
- 2–3 month temp assignment with an immediate start
- Northcote location with free parking and flexible start/finish times
Lead day-to-day customer care operations, support a team through change, and drive reporting, workforce planning and service delivery.
1d ago
Listed eighteen days ago
- Lead a high-performing team that works across New Zealand and Australia
- Drive change and shape the future of Customer Care and Dispatch
- Join a growing business where your leadership genuinely makes a difference
We're looking for an experienced leader to oversee our Customer Care and Dispatch teams across New Zealand and Australia.
18d ago
Listed eight days ago
- Own the operation.
- Improve the system.
- Deliver exceptional service.
Not a traditional administration role. You'll be hands-on, taking ownership, solving problems and improving the way service is delivered.
8d ago
Listed twenty one days ago
- AI software company rapidly scaling locally and internationally
- Own the entire CX from onboarding to adoption, advocacy and retention.
- Work directly with a huge variety of businesses
Join one of New Zealand’s fastest-growing SaaS businesses helping to shape the future of work.
21d ago
Listed five days ago
- Awesome Northshore location
- Work with a supportive team
- Free carparking and gym onsite
Join us as our Customer Care Operations Lead and drive operational excellence, workforce planning, reporting, and continuous improvement!
5d ago
Listed twelve days ago
This is a Full time job
Queenstown, Otago
$70,000 – $85,000 per year
- Help iconic NZ tourism businesses thrive with smart tech
- Enjoy a people-focused role with variety and real impact
- Work onsite in beautiful Queenstown with a supportive team
Support tourism tech in Queenstown! Onboard clients, solve problems, and make an impact with IBIS Technology.
12d ago
Listed fifteen days ago
- Build, don't inherit: Shape the support and customer success function
- Lead and make an impact: Guide a team member, improve systems and product
- Be part of the next growth chapter: Help support major Australian expansion
Build the support function behind one of New Zealand's fastest-growing SaaS scale-ups. Step into leadership and grow your career!
15d ago
Listed five days ago
This is a Full time job
Takapuna, Auckland
- Help us protect paws as the front line of an exciting and recognisable brand!
- Lead our 8-person Sales and Service team and have autonomy to run it your way
- Genuine customer focused brand with real passion to improve the lives of NZ pets
Got a knack for bringing out the best in people, and a soft spot for making sure customers (and their pets) are looked after?
5d ago
Listed thirteen days ago
Proactive Customer Success Specialist to support customer onboarding and account management.
13d ago
Listed ten hours ago
This is a Full time job
Tauranga Central, Bay of Plenty
$70000.00 - $80000.00
Lead a skilled team, optimize operations, & deliver top-notch service. Apply now!
10h ago
Listed eight days ago
- Build your career with iconic brands like Steinlager, Speight’s & Hyoketsu
- Join a supportive team passionate about delivering exceptional service
- Enjoy an on-target bonus, product perks and great employee benefits
Join LION’s Service Excellence team and deliver great experiences for our customers every day
8d ago
Listed seven days ago
This is a Full time job
Auckland CBD, Auckland
Base +Kiwisaver +Incentives+ Discounted Insurances
- Great work-life-balance + Personal and Professional Development Opportunities
- Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
- Role with variety + friendly work environment + variety of benefits
Engage with an established portfolio of SME clients via phone & email to understand and provide insurance solutions for their commercial assets
7d ago
Listed fifteen days ago
- Competitive Salary + REAL Benefits
- Ongoing Training + Development Opportunities
- No Ivory Towers. Just Smart People Doing Good Work Together
Lead a busy customer service team, coordinate workflows, resolve issues fast, and lift service performance in a fast-moving environment.
15d ago
Listed eight days ago
This is a Full time job
Christchurch, Canterbury
90,000-130,000
- Competitve Salary
- Leadership Opportunities
- NZ Owned and Operated
Multiple leadership opportunities in Customer Care
8d ago
Listed fourteen days ago
- Work with a great team!
- Central Location
- Training and career development
We are looking for a fixed term Client Support person to join our busy team based in Mt Eden, Auckland.
14d ago
Listed thirteen days ago
This is a Full time job
Christchurch, Canterbury
Competitive salary
- Lead Leaders and a customer-facing teams
- Senior operational leadership role across New Zealand and Australia
- Drive performance, develop leaders and influence business-wide outcomes
Lead leaders, develop high-performing teams and drive customer care operations in this senior leadership opportunity.
Recruited byKelly Scammell
13d ago
Listed twenty four days ago
This is a Full time job
Mount Wellington, Auckland
$100k + bonus
- Be part of the rebuild of the telesales team and shape the culture
- Monthly performance bonus tied to team results, paid out every month
- Values-driven, people-first family business with real autonomy once trust is est
Lead the customer service function for a NZ food business, coaching the team and evolving the operation towards proactive telesales.
24d ago•Expiring
Listed eleven days ago
This is a Full time job
Mount Wellington, Auckland
Competitive base salary + bonus
- Build the customer service team from scratch, shape the culture, and lead the sh
- Monthly performance bonus tied to your team's results, recognised and rewarded r
- People-first whānau culture, genuine team spirit, real autonomy once you find y
Lead NZ customer service from the ground up for an established food producer, blending people leadership, commercial acumen, and outbound sales.
Recruited byDanielle Dunn
11d ago
Listed fourteen days ago
This is a Full time job
Greenlane, Auckland
MoleMap's contact centre is a key part of people booking a skin check and the engine behind our marketing team.
14d ago
Listed twenty one days ago
- 12-month fixed-term opportunity with a leading NZ finance company
- Great team culture, modern CBD offices
- Use your collections and negotiation skills to make a real impact
Collections Officer role managing loan arrears and customer rehabilitation. Join a supportive team and help customers find solutions.
21d ago
Listed five hours ago
This is a Full time job
Dunedin Central, Otago
Base + Kiwisaver + Discounted Life Insurance
- Great work-life-balance + Personal and Professional Development Opportunities
- Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
- Various Wellbeing initiatives, discounted insurances + career growth support
Engage with clients via phone & email to understand their needs & provide tailored insurance coverage for their personal assets such as home, car etc.
5h ago
Listed twenty days ago
This is a Full time job
Silverdale, Auckland
$70K - $75K & career growth & benefits
- Silverdale. NZ Service industry leader with down to earth friendly team
- 3-5+ years of Customer Service/ Call Center experience & looking for next step?
- Genuine career growth to Team Leader role for the right person.
Ready for your next step? Join a thriving Kiwi business where outstanding customer service is recognised and genuine career progression is earned.
20d ago
Listed eleven days ago
- Are you a proactive and organised professional?
- Be part of a dynamic and forward-thinking team that encourages creativity.
- Elevate your career as a Recoveries Officer.
Be part of a dynamic team that encourages creativity and leverages cutting-edge technology to drive industry-leading solutions.
11d ago
Listed eight days ago
This is a Full time job
Wellington Central, Wellington
Ensure the effective and efficient operation of the Centralised Services, delivering high-quality customer service to the public
8d ago
Listed twenty days ago
- Lead a team and shape the customer experience
- Hands-on role managing escalations and customer outcomes
- Premium retail brand with a loyal customer base
Lead a busy customer support team where problem-solving, people leadership, and operational excellence are at the core of every day.
20d ago
Listed twenty nine days ago
This is a Full time job
Manukau & East Auckland, Auckland
- Lead. Improve. Deliver
- Central/East Auckland location
- Senior level role giving you the chance to make an impact
Opportunity to join leadership team & be part of well established manufacturing business. Make an impact & work with your team to help shape success
Recruited bySally Stanton
29d ago•Expiring
Listed eleven days ago
This is a Full time job
Hamilton Central, Waikato
Base + Kiwisaver + Discounted Life Insurance
- Great work-life-balance + Personal and Professional Development Opportunities
- Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
- Various Wellbeing initiatives, discounted insurances + career growth support
Engage with clients via phone & email to understand their needs & provide tailored insurance coverage for their personal assets such as home, car etc.
11d ago
Listed eight days ago
This is a Full time job
Christchurch Central, Canterbury
Competitive Salary + Career Growth
- Lead, Coach, and Grow a High Performing Team in Riccarton
- Career Growth, Leadership Development, and a Thriving Team Culture
- 100% NZ-Owned and Operated
Bring your strong leadership skills to a fast-paced, dynamic industry leader.
8d ago
Listed five days ago
This is a Full time job
New Plymouth Central, Taranaki
- Experience in the NZ finance/ collections Industry preferred
- Call centre experience helpful but not mandatory.
- Challenging role in a supportive team environment
An excellent opportunity for an experienced Credit Controller to grow further in their career.
5d ago
Listed nineteen days ago
- A role where you can be challenged and supported
- Joining a progressive and reputable South Island organisation
- Be organised and a self starter
We now have an exciting full time, permanent opportunity for a Customer Service Team Leader to join our dedicated team in Christchurch.
19d ago
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