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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed six days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed fifteen hours ago

Customer Service Manager

at IMCD Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
15h ago
Listed one day ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
Own the customer journey experience and really drive quality and communication with all service interactions
Own the customer journey experience and really drive quality and communication with all service interactions
Recruited byLinda Dixon
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty one hours ago

Customer Success Specialist

at SyncHub

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $75,000 per year
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
21h ago
21h ago
Listed one day ago

Customer Experience Manager - Billing

at Port of Auckland Limited

This is a Full time job

Parnell, Auckland(Hybrid)
Annual Bonus Scheme!
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
subClassification: ManagementManagement
classification: Accounting(Accounting)
1d ago
1d ago
Listed eleven days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed four days ago

Customer Experience Specialist

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
  • Be yourself - bring your energy, passion, and creativity to work!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Growth Academy, internal career pathways, and leadership development
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
Bring your personality, energy, and love for customers! No scripts, no call centre vibes - just real conversations, fun, and real impact!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed one day ago

Inbound Sales & Booking Specialist

at My Migration Lawyers

This is a Full time job

Auckland CBD, Auckland(Remote)
$54,000 – $80,000 per year
  • 25 days leave + Christmas shutdown + birthday off + Work anniversary leave
  • Remote-first role with proper systems, real support, and managed workloads
  • Work for a firm built on honesty, clear systems, and genuine respect for staff
  • 25 days leave + Christmas shutdown + birthday off + Work anniversary leave
  • Remote-first role with proper systems, real support, and managed workloads
  • Work for a firm built on honesty, clear systems, and genuine respect for staff
Join a remote-first migration law firm that values people over pressure. Be the first point of contact for clients who need real support and care.
Join a remote-first migration law firm that values people over pressure. Be the first point of contact for clients who need real support and care.
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Service Delivery Associate

at Milford Asset Management

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed five days ago

Operations Manager

at FSG Wealth Ltd

This is a Full time job

Auckland CBD, Auckland
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
5d ago
5d ago
Listed one day ago

Sales Support Manager

at Miele ANZ

This is a Full time job

Auckland CBD, Auckland
$75,000 – $85,000 per year
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
subClassification: ManagementManagement
classification: Sales(Sales)
1d ago
1d ago
Listed two days ago

Technical Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
Unlimited annual leave, ESOP & $1000 growth fund
  • Join a Kiwi startup building world-first agricultural tech transforming farming
  • Rapid career growth in a high-performance, global tech scale-up
  • Supportive culture, exceptional people, dog-friendly office, and free snacks
  • Join a Kiwi startup building world-first agricultural tech transforming farming
  • Rapid career growth in a high-performance, global tech scale-up
  • Supportive culture, exceptional people, dog-friendly office, and free snacks
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
2d ago
2d ago
Listed one day ago

Team Lead Customer Service

at H2R Consulting

This is a Full time job

Auckland CBD, Auckland
$90,000 + exciting benefits!
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twelve days ago

Customer Success Manager

at Afterburner

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$90,000 – $110,000 per year
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed twenty days ago

Customer Services

at Dunlop Flooring Limited

This is a Full time job

Avondale, Auckland
$27 – $30 per hour
Looking for a stable, long-term role with a great team? Join Dunlop Flooring, supporting customers, processing orders, and helping support sales.
Looking for a stable, long-term role with a great team? Join Dunlop Flooring, supporting customers, processing orders, and helping support sales.
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed six days ago

Collections Agent

at Intercoll Services Limited
Immediate start

This is a Full time job

Avondale, Auckland
$65,000 – $71,000 per year
  • Competitive salary plus bonus opportunities
  • Be part of a driven, inclusive and fun team that works hard and plays hard.
  • Convenient location in Avondale = free parking!
  • Competitive salary plus bonus opportunities
  • Be part of a driven, inclusive and fun team that works hard and plays hard.
  • Convenient location in Avondale = free parking!
Keen on being part of a dynamic company that genuinely values its team? Competitive package on offer here with a company culture second to none.
Keen on being part of a dynamic company that genuinely values its team? Competitive package on offer here with a company culture second to none.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed seventeen hours ago

Customer Success Strategist for Roadmap.so

at Studio Almond

This is a Full time job

Auckland CBD, Auckland
$70,000 – $90,000 per year
Join a high-performing culture focused business as customer success manager and work with premium lifestyle brands to help them grow.
Join a high-performing culture focused business as customer success manager and work with premium lifestyle brands to help them grow.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
17h ago
17h ago
Listed four days ago

Customer Experience Engineer (Customer Support Systems)

at Law Cyborg Limited

This is a Full time job

Auckland CBD, Auckland
$70,000 – $80,000 per year + Benefits
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed twenty hours ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20h ago
20h ago
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