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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Operations Manager

at FSG Wealth Ltd

This is a Full time job

Auckland CBD, Auckland
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
Featured
Featured
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed twenty two hours ago

Customer Service Manager

at IMCD Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
22h ago
Listed one day ago

Customer Success Specialist

at SyncHub

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $75,000 per year
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
1d ago
1d ago
Listed two days ago

Customer Experience Manager - Billing

at Port of Auckland Limited

This is a Full time job

Parnell, Auckland(Hybrid)
Annual Bonus Scheme!
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
subClassification: ManagementManagement
classification: Accounting(Accounting)
2d ago
2d ago
Listed two hours ago

Bookings & Customer Service Associate

at Wild Kiwi

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$65,000 – $70,000 per year
  • Hybrid work - 2 days from home
  • Join a fun, social team passionate about NZ adventures
  • Career growth and development
  • Hybrid work - 2 days from home
  • Join a fun, social team passionate about NZ adventures
  • Career growth and development
Join Wild Kiwi and deliver unforgettable travel experiences - help customers plan, book, and enjoy seamless adventures from start to finish.
Join Wild Kiwi and deliver unforgettable travel experiences - help customers plan, book, and enjoy seamless adventures from start to finish.
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
2h ago
2h ago
Listed twelve days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed two days ago

Service Delivery Associate

at Milford Asset Management

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
  • Join a leading New Zealand investment management brand
  • Engage with the business to deliver outstanding results
  • Challenging and rewarding role with lots of variety
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
Great opportunity to be the go-to person for service delivery support and grow your career at Milford.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
2d ago
2d ago
Listed five days ago

Operations Manager

at FSG Wealth Ltd

This is a Full time job

Auckland CBD, Auckland
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
  • Opportunity to make the role your own
  • Long established and successful business
  • Experienced and future focused owner
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
This role isn’t about keeping things running, it’s about driving our evolution. Helping to turn an established business into a future lead advisory.
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
5d ago
5d ago
Listed two hours ago

Customer Manager - MITS

at New Zealand Trade & Enterprise
Be an early applicant

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Work for a truly global organisation
  • We offer flexible working (3 days in the office or with customers) conditions.
  • 5 weeks annual leave
  • Work for a truly global organisation
  • We offer flexible working (3 days in the office or with customers) conditions.
  • 5 weeks annual leave
As a Customer Manager, you will be at the forefront of helping New Zealand businesses grow internationally.
As a Customer Manager, you will be at the forefront of helping New Zealand businesses grow internationally.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
2h ago
2h ago
Listed twelve days ago

Customer Success Manager

at Afterburner

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$90,000 – $110,000 per year
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed eighteen days ago

Customer Success Specialist

at REACH

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Build & nurture impactful customer relationships.
  • Play a key role in delivering impactful, AI-enabled marketing solutions.
  • Deepen customer interactions with proactive post-campaign engagement.
  • Build & nurture impactful customer relationships.
  • Play a key role in delivering impactful, AI-enabled marketing solutions.
  • Deepen customer interactions with proactive post-campaign engagement.
If you're an experienced Customer Success Champion known for delivering a world-class customer experience - we want to hear from you.
If you're an experienced Customer Success Champion known for delivering a world-class customer experience - we want to hear from you.
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
18d ago
18d ago
Listed two days ago

Sales Support Manager

at Miele ANZ

This is a Full time job

Auckland CBD, Auckland
$75,000 – $85,000 per year
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
subClassification: ManagementManagement
classification: Sales(Sales)
2d ago
2d ago
Listed two days ago

Team Lead Customer Service

at H2R Consulting

This is a Full time job

Auckland CBD, Auckland
$90,000 + exciting benefits!
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed three days ago

Technical Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
Unlimited annual leave, ESOP & $1000 growth fund
  • Join a Kiwi startup building world-first agricultural tech transforming farming
  • Rapid career growth in a high-performance, global tech scale-up
  • Supportive culture, exceptional people, dog-friendly office, and free snacks
  • Join a Kiwi startup building world-first agricultural tech transforming farming
  • Rapid career growth in a high-performance, global tech scale-up
  • Supportive culture, exceptional people, dog-friendly office, and free snacks
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
Be the person farmers trust when it matters. Solve tough problems with judgement, not scripts. Remote-first support with real on-farm impact.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
3d ago
3d ago
Listed twenty seven days ago

B2B Sales Operations & Activation Coordinator (NZ-based, US hours)

at MyWave.ai

This is a Full time job

Auckland CBD, Auckland(Remote)
$70,000 – $90,000 per year
Join us to help turn partnerships into real pipeline and revenue. You’ll onboard partners, track activity in HubSpot CRM, and provide clear visibility
Join us to help turn partnerships into real pipeline and revenue. You’ll onboard partners, track activity in HubSpot CRM, and provide clear visibility
subClassification: New Business DevelopmentNew Business Development
classification: Sales(Sales)
27d ago•Expiring
27d ago•Expiring
Listed one day ago

Customer Success Strategist for Roadmap.so

at Studio Almond

This is a Full time job

Auckland CBD, Auckland
$70,000 – $90,000 per year
Join a high-performing culture focused business as customer success manager and work with premium lifestyle brands to help them grow.
Join a high-performing culture focused business as customer success manager and work with premium lifestyle brands to help them grow.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
1d ago
1d ago
Listed four days ago

Customer Experience Engineer (Customer Support Systems)

at Law Cyborg Limited

This is a Full time job

Auckland CBD, Auckland
$70,000 – $80,000 per year + Benefits
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
  • Join an AI scale-up that is building a category-defining product
  • Rare generalist role spanning customer support, AI workflows, and success
  • High ownership from day one, in a small, fast-moving team
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
Own how 1,200+ firms get help and succeed with our AI products. Rare generalist role spanning support, AI workflows, ops, and customer success.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed thirteen days ago

Customer Success Manager

at Presto Resourcing

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • You will have strong customer management skills
  • Previous experience in Cloud/Network/Security
  • Excellent company, great team, awesome salary
  • You will have strong customer management skills
  • Previous experience in Cloud/Network/Security
  • Excellent company, great team, awesome salary
Providing excellent customer experience is in your DNA, having the ability to build rapport focussed on top quality delivery, you will have MSP experi
Providing excellent customer experience is in your DNA, having the ability to build rapport focussed on top quality delivery, you will have MSP experi
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
13d ago
13d ago
Listed one day ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed three hours ago

Operations & Customer Experience Coordinator

at Expedigo Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,000 – $65,000 per year
Hands-on role managing bookings, tours & customer experience for a fast-growing NZ tour company. Direct impact, evolving role, real growth.
Hands-on role managing bookings, tours & customer experience for a fast-growing NZ tour company. Direct impact, evolving role, real growth.
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
3h ago
3h ago
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