Customer Resolution Jobs in New Zealand, Job Vacancies - May 2026

This is a featured job

Service Administrator

This is a Full time job

Fantastic Team Environment with Amazing Support Offered.
Competitive Remuneration Package, includes a phone
Free Car Park provided

Fantastic Team Environment with Amazing Support Offered.
Competitive Remuneration Package, includes a phone
Free Car Park provided

Key administrator for the wider service team, responsible for invoicing, time & attendance records, service bookings and general customer service.

subClassification: Automotive TradesAutomotive Trades

classification: Trades & Services(Trades & Services)

Featured

This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Featured

Listed three days ago

Inbound Sales & Booking Specialist

at My Migration Lawyers

This is a Full time job

Auckland CBD, Auckland(Remote)

$54,000 – $80,000 per year

25 days leave + Christmas shutdown + birthday off + Work anniversary leave
Remote-first role with proper systems, real support, and managed workloads
Work for a firm built on honesty, clear systems, and genuine respect for staff

25 days leave + Christmas shutdown + birthday off + Work anniversary leave
Remote-first role with proper systems, real support, and managed workloads
Work for a firm built on honesty, clear systems, and genuine respect for staff

Join a remote-first migration law firm that values people over pressure. Be the first point of contact for clients who need real support and care.

subClassification: Sales - InboundSales - Inbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed two days ago

Customer Support Coordinator (Fixed Term Contract)

at ServiceIQ

Immediate start

This is a Full time job

Manukau, Auckland(Hybrid)

Hybrid work - two days from home
Additional paid days off between Christmas and New Year
People focussed, impactful role

Hybrid work - two days from home
Additional paid days off between Christmas and New Year
People focussed, impactful role

Customer-focused coordinator supporting advisors and learners, delivering seamless service, managing admin, and keeping operations running smoothly.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2d ago

Listed two days ago

Customer Success Specialist

at SyncHub

This is a Full time job

Auckland CBD, Auckland(Remote)

$70,000 – $75,000 per year

SyncHub is hiring a Customer Success Specialist to own customer retention, trial conversions, and our Partner Programme. Remote, full time, NZ based.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

2d ago

Listed fifteen days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$60,216.00 per annum + Monthly Bonuses + Perks

Work-life balance, No weekends - Hybrid flexibility from 3 months
No collections experience required! Great Auckland CBD Location
Paid training + full support to set you up for success with continued coaching

Work-life balance, No weekends - Hybrid flexibility from 3 months
No collections experience required! Great Auckland CBD Location
Paid training + full support to set you up for success with continued coaching

Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.

subClassification: CollectionsCollections

classification: Call Centre & Customer Service(Call Centre & Customer Service)

15d ago

Listed three days ago

Customer Service Representative

at PB Technologies Limited

This is a Contract/Temp job

Manukau, Auckland

Work with New Zealand’s leading tech retailer & enjoy exclusive staff discounts
Free on-site parking
A supportive and inclusive workplace culture

Work with New Zealand’s leading tech retailer & enjoy exclusive staff discounts
Free on-site parking
A supportive and inclusive workplace culture

Be the trusted voice for customers, using your knowledge and empathy to solve real problems and deliver standout service every day that matters.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed fifteen hours ago

Customer Service Manager

at Hunter Campbell Limited

This is a Full time job

Penrose, Auckland

Paid wellbeing day + fitness subsidy + discounts

Newly rescoped role to support on their transformation journey
Generous benefits including potential to earn an annual bonus
Penrose location with parking

Newly rescoped role to support on their transformation journey
Generous benefits including potential to earn an annual bonus
Penrose location with parking

Lead a customer service team within a global ingredients distribution business.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

15h ago

Listed one day ago

Collections Officer

at recoveriescorp

This is a Full time job

Ellerslie, Auckland

Ideal for customer service professionals with a positive, can-do attitude
Access ongoing learning, development and internal career opportunities
Make a real difference for people experiencing financial hardship

Ideal for customer service professionals with a positive, can-do attitude
Access ongoing learning, development and internal career opportunities
Make a real difference for people experiencing financial hardship

Collections Officer role in Auckland delivering great customer service and tailored repayment solutions within a supportive contact centre.

subClassification: CollectionsCollections

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed seventeen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Shape something together — Collaborate with leadership to build the CX function.
Develop people who care - Coach a passionate team in a company that grows people

Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

17d ago

Listed one day ago

Customer Experience Coordinator

at Reynolds Group Ltd

This is a Full time job

Penrose, Auckland(Hybrid)

Opportunity to shape a growing role and make a real impact
Supportive team environment with a strong focus on quality and customer outcomes
Access to Employee Assistance Program (EAP) for wellbeing and support

Opportunity to shape a growing role and make a real impact
Supportive team environment with a strong focus on quality and customer outcomes
Access to Employee Assistance Program (EAP) for wellbeing and support

Join our dynamic Auckland team and deliver exceptional customer service. Work life balance.

subClassification: OtherOther

classification: Administration & Office Support(Administration & Office Support)

1d ago

Listed eight days ago

Customer Service Executive

at Aramex New Zealand

This is a Full time job

Penrose, Auckland

Join the Aramex team today as a Customer Service Executive and take your career to the next level.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

8d ago

Listed thirteen hours ago

Customer Service Representative

at CMA CGM Australia Pty Ltd

This is a Full time job

Auckland

Join a global leader with strong focus on its people, sustainability and growth
Experience in shipping or logistics is advantageous but not essential
Grow your career with global opportunities and professional development

Join a global leader with strong focus on its people, sustainability and growth
Experience in shipping or logistics is advantageous but not essential
Grow your career with global opportunities and professional development

Assist with customer enquiries related to space availability and booking requirements

subClassification: Rail & Maritime TransportRail & Maritime Transport

classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)

13h ago

Listed fourteen hours ago

Customer Care Coordinator

at Homehub Limited

This is a Full time job

Porirua, Wellington(Hybrid)

Great Salary + Insurance Perks + Wellness Benefit

Friendly and supportive working environment
Competitive salary & wellness benefit
Insurance discounts for Home, Contents and Vehicle

Friendly and supportive working environment
Competitive salary & wellness benefit
Insurance discounts for Home, Contents and Vehicle

Support customers by providing accurate information, resolving issues, and connecting them with the right teams while adding value where you can

subClassification: Client & Sales AdministrationClient & Sales Administration

classification: Administration & Office Support(Administration & Office Support)

14h ago

Listed fourteen hours ago

Customer Service Representative

at Service Foods

This is a Full time job

Woolston, Canterbury

Full-time permanent role
Access to EAP Services and Staff Discount Purchases
Opportunity to grow within the organization

Full-time permanent role
Access to EAP Services and Staff Discount Purchases
Opportunity to grow within the organization

Exciting opportunity for a dynamic and experienced Customer Service Representative to join our Christchurch team!

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

14h ago

Listed six days ago

Customer Service Representative

at LIFESTYLE FURNITURE

This is a Full time job

Papatoetoe, Auckland

$27 – $30 per hour

Lifestyle Furniture -Join a growing, customer-focused retail brand where your communication skills & problem solving ability truly make a difference.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed one day ago

Customer Services Coordinator

at Drake New Zealand - Auckland North

This is a Full time job

Avondale, Auckland

Depending on experience

New Zealand owned Award-winning design business
Busy, varied and supportive customer service team
Leading designer and supplier of acoustic panels and insulation products

New Zealand owned Award-winning design business
Busy, varied and supportive customer service team
Leading designer and supplier of acoustic panels and insulation products

First point of contact for customers, managing enquiries, processing orders, and ensuring a seamless journey from order placement.

Recruited byJo Weston

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed one day ago

Central Processing Officer, Āpiha Whiriwhiri Āheinga - Māngere

at Ministry of Social Development

This is a Full time job

Mangere, Auckland

$61,466 - $73,903

Contribute to creating a positive experience for clients
Help New Zealanders become safe, strong, and independent
Bring your excellent conversational skills

Contribute to creating a positive experience for clients
Help New Zealanders become safe, strong, and independent
Bring your excellent conversational skills

In this role, you'll help many people by delivering an end-to-end service including the assessment, processing, and review of client information.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed fourteen hours ago

Service Administrator

at Flagship Marine Limited

This is a Full time job

Auckland CBD, Auckland

Fantastic Team Environment with Amazing Support Offered.
Competitive Remuneration Package, includes a phone
Free Car Park provided

Fantastic Team Environment with Amazing Support Offered.
Competitive Remuneration Package, includes a phone
Free Car Park provided

Key administrator for the wider service team, responsible for invoicing, time & attendance records, service bookings and general customer service.

subClassification: Automotive TradesAutomotive Trades

classification: Trades & Services(Trades & Services)

14h ago

Listed two days ago

Customer Service Associate

at MNX Global Logistics

This is a Full time job

Mangere, Auckland

Global company
Career Growth and Development:
Training provided

Global company
Career Growth and Development:
Training provided

Embark on an exciting journey with us at our Auckland facility, as our new Customer Service Associate.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2d ago

Listed two days ago

Customer Service Manager

at IMCD Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)

Excellent opportunity to join a leader in chemical distribution
Lead a small team
Supportive, people-focused culture

Excellent opportunity to join a leader in chemical distribution
Lead a small team
Supportive, people-focused culture

Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2d ago

Listed thirteen days ago

Resolution Specialist

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Auckland CBD, Auckland(Hybrid)

$75,000-$90,000 per annum pending experience

Meaningful work protecting consumer rights across Aotearoa
Multiple permanent roles: Assessor and Senior Assessor levels
Hybrid flexibility + based in Auckland OR Wellington offices

Meaningful work protecting consumer rights across Aotearoa
Multiple permanent roles: Assessor and Senior Assessor levels
Hybrid flexibility + based in Auckland OR Wellington offices

Assess, analyse, and resolve complex complaints with fairness and care in a values-driven, professional environment

Recruited byCharly Jones

subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation

classification: Government & Defence(Government & Defence)

13d ago

4,196 customer resolution jobs in New Zealand

Perform a job search

Service Administrator

Customer Experience Manager

Inbound Sales & Booking Specialist

Customer Support Coordinator (Fixed Term Contract)

Customer Success Specialist

Collections and Investigations Officer

Customer Service Representative

Customer Service Manager

Collections Officer

Customer Experience Manager

Customer Experience Coordinator

Customer Service Executive

Customer Service Representative

Customer Care Coordinator

Customer Service Representative

Customer Service Representative

Customer Services Coordinator

Central Processing Officer, Āpiha Whiriwhiri Āheinga - Māngere

Service Administrator

Customer Service Associate

Customer Service Manager

Resolution Specialist

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