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This is a featured job

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed nineteen hours ago

Customer Service Manager

at IMCD Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19h ago
19h ago
Listed twelve days ago

National Customer Service Manager

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Salary + bonus + health insurance
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
  • Set national customer service strategy and standards
  • Use data to identify trends and improve performance
  • Lead continuous improvement initiatives nationwide
Drive customer experience strategy and influence service excellence nationwide
Drive customer experience strategy and influence service excellence nationwide
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed two days ago

Customer Experience Manager - Billing

at Port of Auckland Limited

This is a Full time job

Parnell, Auckland(Hybrid)
Annual Bonus Scheme!
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
  • Lead a high‑performing billing team with real commercial impact
  • Shape seamless customer journeys across complex port operations
  • Career growth and benefits at a vital NZ gateway
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
Lead a high‑performing billing team, drive customer excellence, and shape end‑to‑end billing experiences at Port of Auckland.
subClassification: ManagementManagement
classification: Accounting(Accounting)
2d ago
2d ago
Listed fifteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed twelve days ago

Customer Success Manager

at Afterburner

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$90,000 – $110,000 per year
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed twenty hours ago

Customer Delivery Manager - Transactional Banking

at Westpac New Zealand Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Base salary + 10% super + variable reward
  • Enjoy being part of a diverse and inclusive working culture
  • Attractive employee benefits including 5 annual wellbeing days
  • Ongoing training and development to enhance your career goals
  • Enjoy being part of a diverse and inclusive working culture
  • Attractive employee benefits including 5 annual wellbeing days
  • Ongoing training and development to enhance your career goals
Lead delivery of complex transactional banking projects for corporate and institutional clients, driving onboarding, digital solutions and change.
Lead delivery of complex transactional banking projects for corporate and institutional clients, driving onboarding, digital solutions and change.
subClassification: Banking - Corporate & InstitutionalBanking - Corporate & Institutional
classification: Banking & Financial Services(Banking & Financial Services)
20h ago
20h ago
Listed two days ago

Sales Support Manager

at Miele ANZ

This is a Full time job

Auckland CBD, Auckland
$75,000 – $85,000 per year
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
This role is integral in the Inbound Customer Support Centre and in ensuring customer centricity, continuous improvement & operational excellence!
subClassification: ManagementManagement
classification: Sales(Sales)
2d ago
2d ago
Listed seven days ago

Customer Experience Manager

at Gunn Talent

This is a Full time job

Glenfield, Auckland
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
  • Lead Transformational Change
  • Thrive in a People-First, Values-Driven Culture
  • You'll have the autonomy to develop a national customer service team
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
Shape the future of customer experience for two of New Zealand's most trusted bathroomware brands
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed two days ago

Customer Services Manager

at LD New Zealand Ltd - Trading as LD Recruit

This is a Full time job

Henderson, Auckland
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
  • Flexibility in your working week
  • West Auckland Location - with easy parking
  • Proactive Approach
Own the customer journey experience and really drive quality and communication with all service interactions
Own the customer journey experience and really drive quality and communication with all service interactions
Recruited byLinda Dixon
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed thirteen days ago

Customer Success Manager

at Presto Resourcing

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • You will have strong customer management skills
  • Previous experience in Cloud/Network/Security
  • Excellent company, great team, awesome salary
  • You will have strong customer management skills
  • Previous experience in Cloud/Network/Security
  • Excellent company, great team, awesome salary
Providing excellent customer experience is in your DNA, having the ability to build rapport focussed on top quality delivery, you will have MSP experi
Providing excellent customer experience is in your DNA, having the ability to build rapport focussed on top quality delivery, you will have MSP experi
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
13d ago
13d ago
Listed five days ago

Account Manager & Sales Support

at Liverton Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$85,000 – $95,000 per year
Build client relationships and grow sales. Competitive pay, professional development, and work-life balance.
Build client relationships and grow sales. Competitive pay, professional development, and work-life balance.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
5d ago
5d ago
Listed thirteen days ago

Customer Development Manager, Independent Channel

at Hill's Pet Nutrition

This is a Full time job

Auckland CBD, Auckland
  • Are you a veterinarian looking for a new career opportunity?
  • Come join a global leader in veterinary nutrition
  • Drive Execution Excellence across Vet & Pet Specialty
  • Are you a veterinarian looking for a new career opportunity?
  • Come join a global leader in veterinary nutrition
  • Drive Execution Excellence across Vet & Pet Specialty
As our Customer Development Manager,you will be the driving force behind our Brand with independent key accounts across Pet, Vet & eCommerce channels
As our Customer Development Manager,you will be the driving force behind our Brand with independent key accounts across Pet, Vet & eCommerce channels
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
13d ago
13d ago
Listed twelve days ago

Senior Customer Success Manager - Lancom

at Lyra Technology Group

This is a Full time job

Mount Eden, Auckland(Hybrid)
  • Hybrid working environment
  • Great career progression
  • Private health insurance
  • Hybrid working environment
  • Great career progression
  • Private health insurance
Fantastic opportunity for a Senior Customer Success Manager to join Lancom, a highly reputable Managed Services Provider in Auckland.
Fantastic opportunity for a Senior Customer Success Manager to join Lancom, a highly reputable Managed Services Provider in Auckland.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
12d ago
12d ago
Listed one day ago

Team Lead Customer Service

at H2R Consulting

This is a Full time job

Auckland CBD, Auckland
$90,000 + exciting benefits!
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
Lead a customer-focused service team supporting clients while driving performance, efficiency, and exceptional service outcomes.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed thirteen days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,216.00 per annum + Monthly Bonuses + Perks
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed fifty four minutes ago

Operations & Customer Experience Coordinator

at Expedigo Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,000 – $65,000 per year
Hands-on role managing bookings, tours & customer experience for a fast-growing NZ tour company. Direct impact, evolving role, real growth.
Hands-on role managing bookings, tours & customer experience for a fast-growing NZ tour company. Direct impact, evolving role, real growth.
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
54m ago
54m ago
Listed two hours ago

Manager in Training (MIT) - St Lukes

at Max Fashions

This is a Full time job

St Lukes, Auckland
  • Great Training and Development
  • Extremely generous staff discount across both Max and Barkers
  • Performance based rewards
  • Great Training and Development
  • Extremely generous staff discount across both Max and Barkers
  • Performance based rewards
Lead a high-performing retail team and drive store profitability with Max. Competitive pay and excellent growth opportunities.
Lead a high-performing retail team and drive store profitability with Max. Competitive pay and excellent growth opportunities.
subClassification: Management - Department/AssistantManagement - Department/Assistant
classification: Retail & Consumer Products(Retail & Consumer Products)
2h ago
2h ago
Listed twenty days ago

Customer Service Manager

at GRM TRADING LIMITED

This is a Full time job

Auckland CBD, Auckland
$39 – $41 per hour
GRM TRADING (JNK Health and Beauty) seeks a passionate team member to deliver premium wellness brands to customers across New Zealand.
GRM TRADING (JNK Health and Beauty) seeks a passionate team member to deliver premium wellness brands to customers across New Zealand.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed one day ago

Scheduling Manager

at ACC New Zealand

This is a Full time job

Newmarket, Auckland(Hybrid)
plus 9% Superannuation
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
  • Join a purpose-driven organisation that supports your growth, values inclusion
  • Supportive team culture, ongoing training and opportunities to develop a career
  • Permanent full-time position
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
Seeking an experienced and motivated Scheduling Manager to lead our Workforce Management capability and help deliver exceptional service outcomes.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Sales Manager New Zealand

at Flint Group Australia Pty Ltd

This is a Full time job

Auckland CBD, Auckland
Opportunity to join world class organization. Competitive salary, career growth opportunities.
Opportunity to join world class organization. Competitive salary, career growth opportunities.
subClassification: ManagementManagement
classification: Sales(Sales)
1d ago
1d ago
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