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This is a featured job

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Head of Retail

at Moodi

This is a Full time job

Ponsonby, Auckland(Hybrid)
  • Hybrid, fast paced workplace
  • New market expansion plans
  • Small team with lots of opportunity
  • Hybrid, fast paced workplace
  • New market expansion plans
  • Small team with lots of opportunity
An opportunity to join one of Australasia's fastest growing wellness brands and own our retail function!
An opportunity to join one of Australasia's fastest growing wellness brands and own our retail function!
subClassification: Management - Area/Multi-siteManagement - Area/Multi-site
classification: Retail & Consumer Products(Retail & Consumer Products)
Featured
Featured
Listed ten days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
  • Shape something together — Collaborate with leadership to build the CX function.
  • Develop people who care - Coach a passionate team in a company that grows people
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
Lead and inspire a global customer experience team, driving exceptional service and innovation in the fast-growing wellbeing industry!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed seven hours ago

Customer Experience Administrator

at New Zealand Law Society

This is a Part time job

Auckland CBD, Auckland(Hybrid)
Competitive remuneration and great benefits
  • Deliver outstanding customer support for national learning programmes
  • Varied role across events, administration and learning content support
  • Flexible work options in a values‑led, supportive team
  • Deliver outstanding customer support for national learning programmes
  • Varied role across events, administration and learning content support
  • Flexible work options in a values‑led, supportive team
Part‑time role applying high‑quality admin skills to support legal learning through events, content and great customer service.
Part‑time role applying high‑quality admin skills to support legal learning through events, content and great customer service.
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
7h ago
7h ago
Listed one day ago

Director of Customer Success

at EROAD Limited

This is a Full time job

Albany, Auckland(Hybrid)
  • EROAD is at the forefront of intelligent transportation services and is growing
  • Drive customer adoption and delivery excellence, team development
  • Collaborative team, hybrid & competitive remuneration, competitive package
  • EROAD is at the forefront of intelligent transportation services and is growing
  • Drive customer adoption and delivery excellence, team development
  • Collaborative team, hybrid & competitive remuneration, competitive package
Leadership opportunity, responsible for the end-to-end customer experience, managing motivated teams at EROAD. A role you can put your stamp on!
Leadership opportunity, responsible for the end-to-end customer experience, managing motivated teams at EROAD. A role you can put your stamp on!
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
1d ago
1d ago
Listed six days ago

Customer Success Manager

at Afterburner

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$90,000 – $110,000 per year
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
  • Work closely with product and get deep exposure to AI tooling & Fintech workflow
  • Afterburner is purpose-built AI automation for NZ financial advisers
  • We're a lean, remote-friendly team that trusts people to own their work.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
As our founding Customer Success hire, you won't just fill a role — you'll define how Afterburner builds relationships at scale.
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
6d ago
6d ago
Listed thirteen days ago

Customer Success Champion

at REACH

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Build & nurture impactful customer relationships.
  • Play a key role in delivering impactful, AI-enabled marketing solutions.
  • Deepen customer interactions with proactive post-campaign engagement.
  • Build & nurture impactful customer relationships.
  • Play a key role in delivering impactful, AI-enabled marketing solutions.
  • Deepen customer interactions with proactive post-campaign engagement.
If you're an experienced Customer Success Champion known for delivering a world-class customer experience - we want to hear from you.
If you're an experienced Customer Success Champion known for delivering a world-class customer experience - we want to hear from you.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
13d ago
13d ago
Listed twenty eight days ago

Customer Care Agent - 6 Month Fixed Term Contract

at Petdirect
Expiring soon

This is a Contract/Temp job

Avondale, Auckland(Hybrid)
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
  • Turn pet lovers into raving fans via phone, chat and email
  • Work smarter with AI & digital tools in a tech-forward team
  • Hybrid flexibility, staff discounts & four-legged visitors
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
Love pets & people? Join one of NZ's Best Place to Work 2025! Be the hero for Kiwi pet parents - we're Petdirect, and We Get Pet!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed six days ago

Customer Service Representative

at GWA Group Limited

This is a Full time job

Avondale, Auckland(Hybrid)
  • Hybrid working - office and home
  • Varied customer support - merchants, plumbers and customers
  • Calm, solution‑focused calls - minimal escalations
  • Hybrid working - office and home
  • Varied customer support - merchants, plumbers and customers
  • Calm, solution‑focused calls - minimal escalations
Enjoy a calm, solution‑focused handling of calls with minimal escalation.
Enjoy a calm, solution‑focused handling of calls with minimal escalation.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed two days ago

Customer Care Specialist

at Fidelity Life

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Great Insurance Benefits
  • Flexible working
  • Awesome Training
  • Great Insurance Benefits
  • Flexible working
  • Awesome Training
We're looking for talented Customer Services Specialist to join our team
We're looking for talented Customer Services Specialist to join our team
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed five hours ago

Customer & Settlements Specialist

at Avanti Finance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Brand new building with ocean views in Wynyard Quarter
  • Two roles in one – gain experience across both Customer Services and Settlements
  • Be part of a high‑performing, supportive team that genuinely works together
  • Brand new building with ocean views in Wynyard Quarter
  • Two roles in one – gain experience across both Customer Services and Settlements
  • Be part of a high‑performing, supportive team that genuinely works together
As our business continues to grow, we’re looking for flexible, customer‑focused people to join us in a hybrid Customer Service & Settlements role
As our business continues to grow, we’re looking for flexible, customer‑focused people to join us in a hybrid Customer Service & Settlements role
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5h ago
5h ago
Listed three days ago

Customer Success Manager

at EROAD Limited

This is a Full time job

Albany, Auckland(Hybrid)
  • Fast growing company at the forefront of intelligent transport solutions
  • Career growth opportunities, competitive remuneration
  • Hybrid working and a collaborative team environment
  • Fast growing company at the forefront of intelligent transport solutions
  • Career growth opportunities, competitive remuneration
  • Hybrid working and a collaborative team environment
Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.
Portfolio management where you get to make a real difference to how our customers use and benefit from our services, working as a trusted advisor.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
3d ago
3d ago
Listed three days ago

Head of Retail

at Moodi

This is a Full time job

Ponsonby, Auckland(Hybrid)
  • Hybrid, fast paced workplace
  • New market expansion plans
  • Small team with lots of opportunity
  • Hybrid, fast paced workplace
  • New market expansion plans
  • Small team with lots of opportunity
An opportunity to join one of Australasia's fastest growing wellness brands and own our retail function!
An opportunity to join one of Australasia's fastest growing wellness brands and own our retail function!
subClassification: Management - Area/Multi-siteManagement - Area/Multi-site
classification: Retail & Consumer Products(Retail & Consumer Products)
3d ago
3d ago
Listed three days ago

Senior Customer Success Manager

at EROAD Limited

This is a Full time job

Albany, Auckland(Hybrid)
  • EROAD is at the forefront of intelligent transportation services and growing
  • Senior customer success role focusing on retention & growth and seamless service
  • Collaborative team, hybrid & competitive remuneration, competitive package
  • EROAD is at the forefront of intelligent transportation services and growing
  • Senior customer success role focusing on retention & growth and seamless service
  • Collaborative team, hybrid & competitive remuneration, competitive package
Rewarding role partnering with our high value customers to deliver retention and growth and to impart your knowledge to improve quality & consistency.
Rewarding role partnering with our high value customers to deliver retention and growth and to impart your knowledge to improve quality & consistency.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
3d ago
3d ago
Listed eight days ago

Sales Representative

at AA Insurance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Inbound calls for insurance, no cold calling
  • Up to 50% off car, home, and contents insurance
  • Great career progression opportunities
  • Inbound calls for insurance, no cold calling
  • Up to 50% off car, home, and contents insurance
  • Great career progression opportunities
Jump into a Sales Representative role where you bring the energy, help customers protect what matters and build real connections with Kiwis
Jump into a Sales Representative role where you bring the energy, help customers protect what matters and build real connections with Kiwis
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed six days ago

Category Analyst

at Tasti Products Ltd

This is a Full time job

Te Atatu Peninsula, Auckland(Hybrid)
  • Competitive salary
  • Strong stakeholder partnering
  • Data-driven role with real impact
  • Competitive salary
  • Strong stakeholder partnering
  • Data-driven role with real impact
We’re looking for a commercially minded Category Analyst who can deliver data driven insights that drive sales growth and desired customer outcomes.
We’re looking for a commercially minded Category Analyst who can deliver data driven insights that drive sales growth and desired customer outcomes.
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
6d ago
6d ago
Listed seven days ago

Collections and Investigations Officer

at Credit Corp Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$60,216.00 per annum + Monthly Bonuses + Perks
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
  • Work-life balance, No weekends - Hybrid flexibility from 3 months
  • No collections experience required! Great Auckland CBD Location
  • Paid training + full support to set you up for success with continued coaching
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
Ready to put your problem-solving and investigative skills to work? Grow your career in financial services with one of NZ’s leading providers.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed one day ago

Outbound Customer Specialist

at EMERGENT

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Auckland CBD, Great Benefits, Hybrid Working!
We're looking for experienced customer service professionals who are confident, articulate, resilient, and ready to deliver exceptional service.
We're looking for experienced customer service professionals who are confident, articulate, resilient, and ready to deliver exceptional service.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

Head of Product

at Ideally Group Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Work for one of New Zealands fastest-growing startups.
  • Lead a high-performing product team, defining what we build and why it matters.
  • Leadership opportunity, reporting directly to the CEO.
  • Work for one of New Zealands fastest-growing startups.
  • Lead a high-performing product team, defining what we build and why it matters.
  • Leadership opportunity, reporting directly to the CEO.
Lead the vision and development of an AI-native product that fundamentally changes how research is done while directly driving commercial outcomes.
Lead the vision and development of an AI-native product that fundamentally changes how research is done while directly driving commercial outcomes.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed thirteen days ago

Customer Service Specialist

at Cultivate – SEEK Medium Agency of the Year 2023 & 2024

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$62,000 per annum
  • Permanent full-time role, $62,000 per annum
  • Auckland CBD location, hybrid working
  • Monday-Friday, standard business hours!
  • Permanent full-time role, $62,000 per annum
  • Auckland CBD location, hybrid working
  • Monday-Friday, standard business hours!
Thrive on variety and making a difference? Step into a role with a leading NZ organisation where each day brings something new!
Thrive on variety and making a difference? Step into a role with a leading NZ organisation where each day brings something new!
Recruited byChelsea Widjaja
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed four hours ago

Account Manager & Sales Support

at Liverton Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$85,000 – $95,000 per year
Build client relationships and grow sales. Competitive pay, professional development, and work-life balance.
Build client relationships and grow sales. Competitive pay, professional development, and work-life balance.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
4h ago
4h ago
Listed seven days ago

Customer Success Manager

at Presto Resourcing

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • You will have strong customer management skills
  • Previous experience in Cloud/Network/Security
  • Excellent company, great team, awesome salary
  • You will have strong customer management skills
  • Previous experience in Cloud/Network/Security
  • Excellent company, great team, awesome salary
Providing excellent customer experience is in your DNA, having the ability to build rapport focussed on top quality delivery, you will have MSP experi
Providing excellent customer experience is in your DNA, having the ability to build rapport focussed on top quality delivery, you will have MSP experi
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
7d ago
7d ago
Listed eight hours ago

AML Call Support Analyst and AML Analyst

at AMLHUB Limited

This is a Full time job

Newmarket, Auckland(Hybrid)
$65,000 – $80,000 per year
Exciting opportunity to work with an industry leader! Calling all administrators and Analysts!
Exciting opportunity to work with an industry leader! Calling all administrators and Analysts!
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
8h ago
8h ago
Listed fourteen days ago

Data Analyst

at MyHR

This is a Full time job

Avondale, Auckland(Hybrid)
$90,000 – $115,000 per year
  • Real influence - your insights shape strategy, not just slide decks
  • Varied work - SaaS metrics, customer behaviour, and ops efficiency
  • Growth company - three markets, fast-moving, and a team that cares
  • Real influence - your insights shape strategy, not just slide decks
  • Varied work - SaaS metrics, customer behaviour, and ops efficiency
  • Growth company - three markets, fast-moving, and a team that cares
We're a fast-growing HR SaaS business looking for a Data Analyst who turns numbers into decisions that actually matter.
We're a fast-growing HR SaaS business looking for a Data Analyst who turns numbers into decisions that actually matter.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
14d ago
14d ago
Listed fifteen days ago

Customer Transformation - Analyst

at PricewaterhouseCoopers

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Purpose-led work with real impact for Aotearoa New Zealand.
  • Be part of a diverse community of experts where you belong.
  • Be empowered with the latest AI and digital tools.
  • Purpose-led work with real impact for Aotearoa New Zealand.
  • Be part of a diverse community of experts where you belong.
  • Be empowered with the latest AI and digital tools.
Work on global-scale transformation, using design and systems thinking to turn complexity into impact.
Work on global-scale transformation, using design and systems thinking to turn complexity into impact.
subClassification: AnalystsAnalysts
classification: Consulting & Strategy(Consulting & Strategy)
15d ago
15d ago
Listed seven days ago

Senior Customer Success Manager - Lancom

at Lyra Technology Group

This is a Full time job

Mount Eden, Auckland(Hybrid)
  • Hybrid working environment
  • Great career progression
  • Private health insurance
  • Hybrid working environment
  • Great career progression
  • Private health insurance
Fantastic opportunity for a Senior Customer Success Manager to join Lancom, a highly reputable Managed Services Provider in Auckland.
Fantastic opportunity for a Senior Customer Success Manager to join Lancom, a highly reputable Managed Services Provider in Auckland.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
7d ago
7d ago
Listed nine days ago

Customer Service Officer - Classic Car Enthusiasts

at Protecta Insurance New Zealand Limited

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Great Place to Work Certified
  • Monday to Friday - no late nights or weekends!
  • Work from home flexibility after training period
  • Great Place to Work Certified
  • Monday to Friday - no late nights or weekends!
  • Work from home flexibility after training period
Are you passionate about classic vehicles and providing 5-star customer service? Join our global company, based in Auckland!
Are you passionate about classic vehicles and providing 5-star customer service? Join our global company, based in Auckland!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed seven days ago

Customer Marketing Specialist - Change

at ANZ Bank New Zealand Limited
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Competitive Salary and Benefits.
  • Develop a career with NZ's biggest bank
  • Range of flexible working arrangements,
  • Develop a career with NZ's biggest bank
  • Range of flexible working arrangements,
Develop a career with NZ's biggest bank with competitive salary and benefits.
Develop a career with NZ's biggest bank with competitive salary and benefits.
subClassification: Brand ManagementBrand Management
classification: Marketing & Communications(Marketing & Communications)
7d ago
7d ago
Listed eight days ago

Health Insurance Administrator (Fixed Term)

at Aon New Zealand

This is a Part time job

Auckland CBD, Auckland(Hybrid)
  • Meaningful client service and admin, solving real health insurance needs
  • Supportive, collaborative team with great onboarding, training and growth
  • Health & life insurance, flexible working, wellbeing days, EAP and early Fridays
  • Meaningful client service and admin, solving real health insurance needs
  • Supportive, collaborative team with great onboarding, training and growth
  • Health & life insurance, flexible working, wellbeing days, EAP and early Fridays
Supportive team role combining client service and admin, with great benefits, flexibility, wellbeing days and strong development opportunities.
Supportive team role combining client service and admin, with great benefits, flexibility, wellbeing days and strong development opportunities.
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
8d ago
8d ago
Listed fourteen days ago

Customer Operations Advisor - 6 month Fixed Term Contract

at Pentland New Zealand Limited

This is a Contract/Temp job

Avondale, Auckland(Hybrid)
  • Be part of an iconic Kiwi brand with over 120 years of heritage
  • Join a global family that values growth, teamwork and innovation
  • Brand and Retail Perks
  • Be part of an iconic Kiwi brand with over 120 years of heritage
  • Join a global family that values growth, teamwork and innovation
  • Brand and Retail Perks
Deliver exceptional support to customers and sales teams across ANZ while ensuring accurate and timely order processing.
Deliver exceptional support to customers and sales teams across ANZ while ensuring accurate and timely order processing.
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
14d ago
14d ago
Listed eight days ago

Collections Officer

at Avanti Finance

This is a Full time job

Auckland CBD, Auckland(Hybrid)
Entry level Collections Officers wanted. Learn end to end collections in a fast growing finance business with great perks and Auckland office
Entry level Collections Officers wanted. Learn end to end collections in a fast growing finance business with great perks and Auckland office
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed twenty seven days ago

Senior Product Owner - Insights & Analytics

at Plexure Limited
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
2k training budget, insurance, meal vouchers, WFH+
  • Become part of a global, growing SaaS company with over 300 million users
  • Enjoy paid wellness days, insurances, dinner vouchers, summer hours and more
  • Join a genuinely supportive, collaborative and people-first culture
  • Become part of a global, growing SaaS company with over 300 million users
  • Enjoy paid wellness days, insurances, dinner vouchers, summer hours and more
  • Join a genuinely supportive, collaborative and people-first culture
Own how insight-driven capabilities are shaped, validated, and delivered across our platform in this newly created role!
Own how insight-driven capabilities are shaped, validated, and delivered across our platform in this newly created role!
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
27d ago
27d ago
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