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Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

Client Services Team Leader

at Haven Advisers

This is a Full time job

Eden Terrace, Auckland
Lead our Client Services team to deliver consistent, high-quality service and exceptional client experiences.
Lead our Client Services team to deliver consistent, high-quality service and exceptional client experiences.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
Featured
Featured
Listed four days ago

Customer Success Team Manager

at PageProof

This is a Full time job

Birkenhead, Auckland
We’re on a mission to make review and approval effortless. PageProof is used by boutique creative agencies through to the biggest global brands.
We’re on a mission to make review and approval effortless. PageProof is used by boutique creative agencies through to the biggest global brands.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twelve days ago

Customer Services Team Lead

at Barkers
Immediate start

This is a Full time job

Grafton, Auckland
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
  • Hands‑on leadership role – lead from the front, while driving CS improvemnts.
  • Be an integral part a fast paced, growing business.
  • Strong remuneration and staff discount for the right candidate.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
We want a hands‑on Head of Customer Services with one direct report, to deliver & champion exceptional frontline support across Barkers and Max.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed eleven days ago

Customer Service Lead

at SMEG NZ LIMITED
Immediate start

This is a Full time job

Parnell, Auckland
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
Customer Service Lead to own & build the customer experience for SMEG New Zealand encompassing customers, business partners & service agents
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed one hour ago

Administration Manager

at Gallagher Insurance
Be an early applicant

This is a Full time job

Auckland CBD, Auckland
Base + Kiwisaver + Discounted Life Insurance
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company
  • A supportive and inclusive workplace culture
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company
  • A supportive and inclusive workplace culture
Ensure the seamless operation of the administrative function, enabling staff members to carry out their responsibilities efficiently and effectively.
Ensure the seamless operation of the administrative function, enabling staff members to carry out their responsibilities efficiently and effectively.
subClassification: Office ManagementOffice Management
classification: Administration & Office Support(Administration & Office Support)
1h ago
1h ago
Listed five days ago

Customer Service Manager

at New World

This is a Full time job

Te Atatu Peninsula, Auckland
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
  • Brand‑new store opening – be part of building something from the ground up!
  • Foodstuffs backing with stable hours and real career progression opportunities
  • Join a high‑profile new store opening with strong long‑term prospects
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
We’re excited to announce that New World Te Atatū opening its doors August 2026, a new full-service modern supermarket and creating 120 new roles!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed four days ago

Head of Customer Cards and Payments

at Kiwibank
Expiring soon

This is a Full time job

Auckland CBD, Auckland(Hybrid)
We can be flexible on Location around NZ
  • You could be based in any one of our main centres around New Zealand
  • Join our vibrant, inclusive, and supportive work culture
  • 12 month fixed term covering an internal secondment
  • You could be based in any one of our main centres around New Zealand
  • Join our vibrant, inclusive, and supportive work culture
  • 12 month fixed term covering an internal secondment
Senior leadership role with end-to-end accountability for customer operations across cards, payments, unsecured lending.
Senior leadership role with end-to-end accountability for customer operations across cards, payments, unsecured lending.
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
4d ago
4d ago
Listed seventeen days ago

Client Services Team Leader

at Haven Advisers

This is a Full time job

Eden Terrace, Auckland
Lead our Client Services team to deliver consistent, high-quality service and exceptional client experiences.
Lead our Client Services team to deliver consistent, high-quality service and exceptional client experiences.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
17d ago
17d ago
Listed six days ago

Contact Center Lead (Sales, Dispatch & Service)

at Trade Depot Ltd

This is a Full time job

Auckland CBD, Auckland
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
  • Join a fast-growing business with big opportunities to grow your career
  • Opportunity to shape processes, workflow, and team structure
  • Step into a role where your ideas, leadership, and impact matter.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
Lead contact centre performance, managing workflow, team output, and customer outcomes across calls, chat, and tickets.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twenty five days ago

Client Services Manager (Workflow & Operations Focus)

at Andersen New Zealand Ltd
Expiring soon

This is a Full time job

Parnell, Auckland(Hybrid)
  • Key role owning workflow and client delivery across the practice
  • Opportunity to improve and shape internal systems and processes
  • Work with a modern, growing firm with a strong team culture
  • Key role owning workflow and client delivery across the practice
  • Opportunity to improve and shape internal systems and processes
  • Work with a modern, growing firm with a strong team culture
Play a key role managing workflow and client delivery. Use your systems mindset to improve processes and keep work moving seamlessly.
Play a key role managing workflow and client delivery. Use your systems mindset to improve processes and keep work moving seamlessly.
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
25d ago
25d ago
Listed six days ago

Client Services Manager

at Red Badge

This is a Full time job

Auckland CBD, Auckland
Base Salary + Car + Bonus
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
  • Amazing opportunity to be involved & manage a diverse group of customers & sites
  • Be a part of a fast growing , well known NZ Brand
  • Make a real impact on client satisfaction and business success
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
Be part of one of Aotearoa's leading security companies as we REDefine services across the nation.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed seventeen days ago

Customer Service Manager

at FINEST FLOORING LIMITED

This is a Full time job

Auckland CBD, Auckland
$36 – $40 per hour
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
You will lead and optimize the end-to-end customer experience across sales support, project coordination, and after-sales service.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed twenty two days ago

Support & Operations Specialist

at 1Centre

This is a Full time job

Auckland CBD, Auckland(Hybrid)
  • Work at the intersection of AI and customer experience
  • High impact, visible role
  • Variety and growth
  • Work at the intersection of AI and customer experience
  • High impact, visible role
  • Variety and growth
Own support at 1Centre—Zendesk, optimise AI, deliver fast, high-quality service while shaping smarter, scalable experiences for growing businesses.
Own support at 1Centre—Zendesk, optimise AI, deliver fast, high-quality service while shaping smarter, scalable experiences for growing businesses.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Banking & Financial Services(Banking & Financial Services)
22d ago
22d ago
Listed fourteen days ago

Head of Structured Recoveries

at KINGS RECRUITMENT LTD

This is a Full time job

Avondale, Auckland
$140,000 – $150,000 per year
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
14d ago
14d ago
Listed twenty four days ago

Outbound Sales Practice Lead (Contact Centre)

at Archway Recruitment
Expiring soon

This is a Contract/Temp job

Auckland CBD, Auckland
  • Start immediately in a short-term 12 week contract with potential to be extended
  • Auckland Central
  • Competive hourly rate
  • Start immediately in a short-term 12 week contract with potential to be extended
  • Auckland Central
  • Competive hourly rate
Approx 12week contract role - Practice Lead - Outbound Sales in Insurance Industry
Approx 12week contract role - Practice Lead - Outbound Sales in Insurance Industry
subClassification: Sales - OutboundSales - Outbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed six hours ago

Operations Manager

at Lotus Foreign Exchange

This is a Full time job

Auckland CBD, Auckland
$65,000 – $70,000 per year
This is an exciting role and integral to the smooth running of our business and ensuring we continue provide the "Best in Class" customer service.
This is an exciting role and integral to the smooth running of our business and ensuring we continue provide the "Best in Class" customer service.
subClassification: OtherOther
classification: Banking & Financial Services(Banking & Financial Services)
6h ago
6h ago
Listed twelve days ago

Customer Success Lead

at Halter

This is a Full time job

Auckland CBD, Auckland
Unlimited annual leave, ESOP & $1000 growth fund
  • Join a Kiwi startup building world-first agricultural tech transforming farming
  • Accelerate your career with real ownership in a fast-scaling team
  • Unlimited leave, ESOP, growth fund-within a high-trust, high-impact team culture
  • Join a Kiwi startup building world-first agricultural tech transforming farming
  • Accelerate your career with real ownership in a fast-scaling team
  • Unlimited leave, ESOP, growth fund-within a high-trust, high-impact team culture
Own the customer journey at Halter - turn new farmers into confident, thriving users while shaping the future of farming with cutting-edge tech.
Own the customer journey at Halter - turn new farmers into confident, thriving users while shaping the future of farming with cutting-edge tech.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
12d ago
12d ago
Listed twenty four days ago

Senior Customer Support Specialist - AI and Automation Lead

at Kernel Wealth
Expiring soon

This is a Full time job

Auckland CBD, Auckland
Join an organisation on a journey of growth
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
  • Lead our AI and Automation across customer experience
  • Join on organisation scaling at pace
  • Collaborative CS team who have their customers at heart
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
Shape how we use AI, automation and SaaS tools to deliver smarter, faster and more seamless support.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed nine days ago

Head of Structured Recoveries

at KINGS RECRUITMENT LTD

This is a Full time job

Avondale, Auckland
$140,000 – $150,000 per year
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
  • Newly created leadership role with strong growth and strategic impact.
  • Lead a large team & drive best-practice legal recoveries performance & outcomes.
  • Seeking a proven leader with strong Legal Collections or Recoveries background.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
Lead a high-performing Legal Recoveries team, shape strategy, drive performance in a fast-growing, values-driven financial services organisation.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed ten days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
  • Be part of a dynamic and forward-thinking team that encourages creativity.
  • Play a pivotal role in shaping the success of our company
  • Elevate your career as a Customer Service Representative Team Leader
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed three days ago

Manager Operations - Regulatory Services

at Frog Recruitment - Auckland

This is a Full time job

Auckland CBD, Auckland(Hybrid)
$130,000 – $143,000 per year
  • Lead a dedicated team to enhance regulatory practice and drive meaningful change
  • High-impact role in a complex regulatory environment
  • Flexible working and strong salary package
  • Lead a dedicated team to enhance regulatory practice and drive meaningful change
  • High-impact role in a complex regulatory environment
  • Flexible working and strong salary package
Lead a frontline regulatory team and drive performance, consistency, and impact in a nationally significant operational environment.
Lead a frontline regulatory team and drive performance, consistency, and impact in a nationally significant operational environment.
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation
classification: Government & Defence(Government & Defence)
3d ago
3d ago
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