Unitywater
    (48 reviews)

    Company Profile

    Company overview

    Industry

    Electricity, Gas & Water Services

    Specialities

    People & community at the heart of all we do, We protect the security of water supply, We employ incredible people and technologies, Early careers pathways include apprenticeships, water industry worker, graduate and undergraduate programs.

    Company size

    101-1,000

    Primary location

    Level 2, 1737 Anzac Ave, Mango Hill QLD 4509​, 6-10 Maud Street, Maroochydore QLD 4558
    Unitywater provides essential water supply and sewage treatment services to residents and businesses in the Moreton Bay, Sunshine Coast and Noosa regions. Every day Unitywater operates and maintains more than $3.4 billion of essential infrastructure, delivers quality drinking water and treats 60 Olympic-sized swimming pools worth of sewage for over 17% of Queensland’s population, spread across 5223 square km. Operations began on 1 July 2010 under the South-East Queensland Water (Distribution and Retail) Act 2009, as part of the Queensland Government water reform program. Unitywater is governed by an independent Board of Directors.

    Our mission statement

    We are here for healthy and thriving communities.

    Reviews overview

    3.148 ratings in total
    5
    12
    4
    12
    3
    7
    2
    4
    1
    13
    86%
    Rate salary as high or average
    54%
    Employees recommend this employer to friends

    What’s it like working at Unitywater?

    AI summary of recent reviews
    Employees value their friendly and supportive colleagues who create a positive team environment at Unitywater. The work/life balance is strong, with flexible working arrangements and work from home options. Staff appreciate the interesting and varied work, along with well-maintained facilities and training opportunities that support professional development.

    However, there are some potential challenges, including concerns about leadership consistency with varying management styles and vacant positions. The organisation can be politically driven, and some long-term staff find career progression opportunities limited. Workload can be demanding due to manual processes, and decision-making tends to be centralised with frequent organisational changes to navigate.

    Recent reviews

    3.0
    Office Staff
    Oct 2026
    Mango Hill QLD 4509Less than 1 year in the role, former employee
    Good people and flexibility, but weighed down by slow processes and limited onboarding.
    The good thingsGreat team, good flexibility and WFH options, excellent office facilities and kitchen, and most people were friendly and welcoming. I enjoyed the people I worked closely with and the organisation offers good work-life balance.
    The challengesVery slow and bureaucratic processes, with multiple layers of approval that can make getting relatively simple things done frustrating. Training and onboarding were limited, with a lot left to you to work out yourself. Parking is difficult and expensive, and salary could be more competitive for the responsibilities expected. There can also be a disconnect between teams, and the overall culture can feel quite government-like and resistant to change.
    1.0
    Office based
    May 2026
    Maroochydore QLD 4558Less than 1 year in the role, current employee
    Smoke and mirrors show
    The good thingsGood to work from home ans be involved in implanting some new systems
    The challengesIt’s all about the image not much regards to people working there
    1.0
    Long time employee
    Aug 2025
    Maroochydore QLD 455815 to 16 years in the role, former employee
    All image, no loyalty. You won't get back what you put in!
    The good thingsMy coworkers and team looked after each other
    The challengesUnitywater often talks about its strong values and commitment to its people, but the reality doesn’t always reflect what is preached. The focus seems to be more on image than on genuine action. Despite promises of growth and development, long-term staff are consistently denied opportunities under the excuse of “lack of staff,” leaving many stuck in the same roles for years. After more than a decade of service, it’s disheartening to see that dedication and experience aren’t rewarded. The culture can feel like it’s built on appearances rather than authentic support or investment in employees.
    Ratings for Unitywater are shared as-is from employees in line with our community guidelines
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