(227 reviews)

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Company Profile

Company overview

Website

StarTrack

Industry

Logistics, Freight & Delivery Services

Company size

1,001-5,000

Primary location

l8/440 Elizabeth St, Melbourne VIC 3000

Naarm, Wurundjeri Woi Wurrung and Bunurong Country

Together StarTrack and Australia Post form Australia's most trusted freight and logistics provider. The combined business brings together the premium service standards of StarTrack with the trust, reach and convenience that Australia Post is renowned for, to create the largest logistics force in the country. In October 2012, Australia Post acquired Qantas' 50 per cent interest in StarTrack, making Australia Post the sole shareholder in StarTrack. The acquisition was finalised in November 2012 following consultation with the ACCC. This followed the integration of Star Track Express and Australian air Express's door-to-door retail business in 2011 — a coming together of the country's premier road and air freight networks. Source: this is an extract from the company's own website

Reviews overview

3.1227 ratings in total

5

57

4

48

3

41

2

22

1

59

85%

Rate salary as high or average

55%

Employees recommend this employer to friends

What’s it like working at StarTrack?

AI summary of recent reviews

Employees at StarTrack value their friendly and supportive colleagues who work well together and share knowledge. The pay rates are considered good, and there are opportunities for career progression with thorough training provided during onboarding and throughout employment.

However, there are some potential challenges, including varying management practices across the organisation and demanding workloads with tight deadlines, particularly during peak seasons. The role involves physically demanding work in a fast-paced environment, and some employees note that career progression paths could be clearer, with high staff turnover observed in some areas.

Recent reviews

1.0

Courier Owner Driver

Sep 2026

Perth Airport WA 61052 to 3 years in the role, former employee

Long hours little reward and no recognition for the hardworking people mico management are toxic env

The good thingsMost Customers were great but nothing else

The challengesManagement and certain dispatchers treat you like fools. Pay rates are poor for the hours you work . No support for the drivers lots of promises from management but never happens .

1.0

Truck Driver

Apr 2026

Minchinbury NSW 2770Less than 1 year in the role, former employee

A deeply disappointing career move

The good thingsThe facade that was provided which made me feel I was joining an excellent transport company and the three day 'Corporate Induction' which reinforced this perception

The challengesThere isnt enough Gigabytes to list all

3.0

Delivery Driver

Jan 2026

Botany NSW 20191 to 2 years in the role, current employee

Worst place to work

The good thingsFriendly supervisor/

The challengesSupposed to Treat all the drivers same/ need a good manager everything is messed up here

Ratings for StarTrack are shared as-is from employees in line with our community guidelines

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