at Specsavers Te Rapa
Te Rapa, Waikato
Full-time Optical Assistant role in a dynamic, fast-paced retail environment.
4d ago
Specsavers
(224 reviews)
Company Profile
Company overview
Website
Industry
Optical Retail
Specialities
Optometry, Audiology, Retail Operations, Customer Service, Marketing, Supply Chain, Technology, Healthcare
Company size
1,001-5,000
Primary location
520 Graham St, Port Melbourne, Victoria
At Specsavers, you’re not just joining a team, you’re becoming part of a movement that’s making expert care accessible to communities across Australia and New Zealand.With a growing network of more than 400 stores, we’re proud to be a company that’s driven by purpose. Whether you're just starting out, building your career, or dreaming of running your own business, we’ll help you see your potential more clearly every step of the way.We believe in making a real difference – for our customers and our people. So, if you're looking for a place where passion meets purpose, and where your growth is part of our vision, Specsavers is the place to be.
Jobs at Specsavers
Based on your search activityat Specsavers
Pukekohe, Auckland
Are you passionate about customer service and ready to elevate your retail career?
15d ago
Our mission statement
At Specsavers, our mission is clear: to change lives through better sight and hearing. We believe everyone deserves world-class care that’s accessible, affordable, and delivered with heart. From cutting-edge technology to clinical excellence, we empower people to see and hear the moments that matter most.We’re more than a business – we’re a partnership. Every Specsavers store is locally owned and operated, led by passionate optometrists, audiologists, and retail experts. Together, we combine local care with global strength, making decisions that put our customers first and create real impact, every day.
Featured
We’re Ranked the 4th Best Workplace in Australia
We’re proud to be officially recognised as one of Australia’s Best Workplaces™ for 2025 by Great Place to Work®, ranking 4th in the national Top 10.This marks our third consecutive year on the list – a standout achievement that reflects the strength of our culture and the commitment of our partners and people.
Awards and accreditations
Best Place to Work 2025
Most Trusted Brand - Optometry 2025
Most Trusted Brand - Hearing Care 2025
Reviews overview
3.5224 ratings in total
5
79
4
48
3
36
2
24
1
37
71%
61%
What’s it like working at Specsavers?
AI summary of recent reviews
Employees value their supportive colleagues and team members, along with benefits such as free glasses and birthday leave. The comprehensive training helps develop transferable optical and retail skills, whilst work/life balance is generally good with flexibility around personal commitments. There are also opportunities for career growth through internal programmes.
However, management practices vary between stores, with some employees experiencing challenges around support and communication. The role involves a high workload with demanding KPIs and multiple responsibilities, and the work can be repetitive and mentally demanding. Some stores experience cliquey dynamics and concerns about store facilities have been noted.
However, management practices vary between stores, with some employees experiencing challenges around support and communication. The role involves a high workload with demanding KPIs and multiple responsibilities, and the work can be repetitive and mentally demanding. Some stores experience cliquey dynamics and concerns about store facilities have been noted.
Recent reviews
2.0
Lead Solution Designer (Applications & Integration)
Jun 2026Port Melbourne VIC 32073 to 4 years in the role, current employee
A very unpleasant 3 years.
The good thingsFree glasses once a year for family and friends. Some of the social functions were okay although cultish. Free parking on site in Port Melbourne. Discount at local coffee shops. Some very nice and competent (but complaint) peers. Er...I think that's it.
The challengesThis could go on for a very long time...I'll try to be brief. Only way to improve it is to rebuild it. Specsavers is a 'family owned' business which is basically code for 'we don't need proper to follow proper procedure'. What that means is no strategy or planning. A culture of patronage and playing favourites. Opaque decision making, staff set up to fail. Star chamber judgement. Overall, a self-serving management culture that says one thing but does another. Treat any job advertisement sceptically, the Port Melbourne office is just a 'keep the lights on operation', no significant enterprise level work. It's a source of cash for long term incumbents. All of the real power is in the UK head office and they don't give a toss what goes on in Australia so long as the cash keeps flowing.
3.0
Optical Assistant
Jun 2026Upper Mount Gravatt QLD 4122Less than 1 year in the role, current employee
Its was good at the start but at the end is bad
The good thingsThe people are really nice etc Client
The challenges the rudeness of the staff members
1.0
Optical Assistant
Jun 2026Murray Bridge SA 52531 to 2 years in the role, former employee
I do NOT recommend working here!!
The good things2 free pairs of glasses, and birthday leave. Some of the coworkers, that have become family to me.
The challengesI worked for Specsavers just shy of 2 years (recently quit), and the overall toxicity of management is a dreadful experience I wouldn’t recommend to anyone. In the time I worked there I had 2 sets of store partners (people who owned my store) and they were both dreadful to work for. The main thing they both had in common was that they treated their staff unfairly, and disregarded your feelings. They treated you like a number instead of a person, constantly telling you that they were there to support you, and yet at every turn they were never there when needed. I experienced blatant favouritism, hypocrisy, and downright disrespect. The small amount of benefits you receive, do not outweigh the cost it takes to your mental health working for such toxic people. Whilst I met some truly amazing people here, the upper team of management (minus a couple) were toxic and horrid to work for.
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