Company Profile

Employees at Pullman appreciate the supportive and friendly team environment, with colleagues who work well together and create a positive workplace. Many reviewers highlight that management is caring and supportive, offering flexibility with rosters and looking after team members' wellbeing. The opportunities to develop skills in hospitality and potential for career progression are valued, along with staff benefits and perks through Accor, including discounted stays and food. The beautiful settings and scenic views at various Pullman properties are also frequently mentioned as a positive aspect of working there.

However, there are some potential challenges, such as properties being understaffed during busy periods, which can impact service delivery. Some reviewers note that upper management can be out of touch with operational realities and may have unrealistic expectations. The fast-paced environment, particularly at airport hotels and during peak seasons, can be demanding on staff schedules. Additionally, communication between departments and management could be improved, and some employees mention that pay and rewards may be lower compared to other industries.